1. Heart Care Associates

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Oceanside, CA

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Heart Care Associates

4.5 (8 reviews)

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8 months ago

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2 years ago

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1 year ago

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3 years ago

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2 years ago

Awesome doctor and staff. They saved my husband's life. Very compassionate and caring doctor.

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4 years ago

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4 years ago

The dr is great if you can get in to see him. His staff does not answer the phone or return phone calls.

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6 years ago

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Cardiovascular Institute Of San Diego - A serene place!!

Cardiovascular Institute Of San Diego

3.8(28 reviews)
7.0 mi

The four star is due to a lock Of communication by those…read morehandling appts at the office. Three times in one week an appointment was not recorded correctly by the staff, office location was changed without patient knowledge ahead of time and verification that specialist is actually working in the office on the day an appointment is scheduled. Accidents happen but three errors is one week is a breakdown within the office policy. The office manager maybe would like to look at improvements on scheduling. In addition to flagging those patients who are dementia patients in the system - so that instructions and appts are addressed with the caregiver. The assisting staff is very kind, professional and we love the doctors my family has seen. They are very attentive to their patients.

Your office is run by children who can't answer the phone or keep a schedule. My first appointment…read morewas TeleHealth and the doctor was over an hour late. When I came in for my first office visit, I was 15 minutes early, signed in, sat down and kept my mouth shut while an irate patient berated the clueless girl behind the desk, a flood of patients came in after me, they were all checked in and seen before me. Finally I asked the girl what the problem was, she went back and got someone who told me they don't appreciate it when patients show up late for their appointments and then demand to be seen. I had 4 more office visits, all of which I was 10-15 minutes early for, each time they came to get me exactly 19 minutes late, as if they knew I would walk out at 20 minutes. my last visit, you had a child shave my chest with what I can only assume was a piece of broken glass because the result was horrific and left me scarred. Now you guys are calling my emergency contact to check me in for my Telehealth. wtf? UPDATE: I was writing this review when you were already 30 minutes late for my Telehealth, I had to call in to ask what was going on but was placed on hold for an additional 30 minutes only to be told my Telehealth wasn't happening and then I was made to feel like I was the bad guy and me being upset about this was unreasonable. you people have wasted my time for the last time

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Coastal Cardiovascular Care

4.4(7 reviews)
9.0 mi

I'm writing this review because I really hope management will address the communication and phone…read moresystem at this office. This is now the second time I have tried calling the office and have been unable to get anyone to answer the phone. I left a voicemail, but during my previous experience, I did not receive a return call. I understand that medical offices can get very busy and staff may not always be able to answer every call immediately. However, patients should at least be able to expect that their voicemail will be returned within a reasonable amount of time, especially when they are trying to schedule an appointment or communicate with the office. I previously brought this concern to the attention of the receptionist/medical assistant, and they seemed surprised when I explained that I had difficulty reaching anyone by phone. Unfortunately, I am experiencing the same issue again. This is very inconvenient and frustrating, and I believe it deserves attention from management. A cardiology practice handles patients who may have important and sometimes time-sensitive concerns. Having a reliable way to reach the office is an important part of patient care. I hope management reviews how incoming calls and voicemails are being handled and makes improvements. I appreciate the medical care provided by the practice, but communication and accessibility also matter, and this has now become a recurring issue.

I can't recommend a more professional and caring team then Dr Carter and her staff - For one thing…read morethey give you all the time you need to discuss your needs. Dr Carter herself will sit down with you and take time to answer all your questions and also she will explain in terms we all can understand your needs to solve your concerns. I highly recommend this practice for all your cardiovascular needs

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Dr. Richard Jacoby

Heart Care Associates - cardiology - Updated October 2026

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