1. Heart Art Studio

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Mountlake Terrace, WA

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Heart Art Studio

5.0 (4 reviews)
Closed • Closed

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Glazed and Amazed

Glazed and Amazed

(67 reviews)

$$

This was my first time visiting this pottery studio, and while we still had a fun time, the…read moreexperience was a little disappointing. It was more expensive than I expected, and they were out of quite a few paint colors. When we arrived, we were told someone would come help us get started, but no one ever came back. We sat at our table for about 10 minutes waiting, and no one checked on us, so we eventually just got started ourselves. Thankfully, we were with people who had been there before and could answer our questions. I think a little more attention to first-time customers and better customer service would have made the experience much better, especially for the price.

Had a wonderful time painting my mug…read more Staff was nice. Great glaze colors. I was ready to have my birthday party here because it was so enchanting. Sadly, after i picked up my mug and took it home to have a cup of tea, it cracked when the hot (not even boiling) water was added. When I called and explained what it happened the person at the store just said that that "sometimes happens with pottery" and "the only way I could've avoided this was to get the stoneware glaze". They did not offer to have me come back in and redo a new mug. None of this was explained to me when I was choosing the glazed selections for my mug or when I picked up the mug. I knew one of the glaze that I picked was not food safe, but I was careful to put it on the outside. When I picked up the mug after firing, there was no paper insert with care instructions. So I guess I'll be going to a different pottery place to replace the mug at my own expense and asking more questions like "can I put tea in this tea cup?" next time. One star for spending $32 plus tax on a mug that broke before I could enjoy it and that no longer holds liquid. Buyer beware.

Heart Art Studio - artclasses - Updated October 2026

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