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    Heart and Hustle

    5.0 (1 review)
    Open 9:00 am - 10:00 pm

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    Services - Heart and Hustle

    Dog walking

    Pet sitting

    In-home pet sitting

    Heart and Hustle Photos

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    2 years ago

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    Four Paws Pet Sitting Services - Love those eyes.

    Four Paws Pet Sitting Services

    (34 reviews)

    We have used this pet sitting service 3x in the last 3 months and couldn't be happier…read more We struggled trying to find someone on short notice (the BF isn't a planner), but we were thankful to find this company. The initial interview with Nadia was informative ( our cats did not behave, but that didn't deter the service). She explained all of the services that would be provided and provided us with the magnet card for the fridge. This was to be used for scanning in and out of the house. You need to log into your account to see the time stamp in and out and the standard information of the pet care. The website is easy to navigate! Our sitter, Hannah, is awesome and she sends daily updates along with the picture of our allusive babies (they are hiders, but this last visit they finally came out to say HI!). I think Hannah was super stoked to get the rare sighting of our Tuxedo Man, as he's not fond of strangers. You could tell by email she was elated! She has crawled under beds to try to capture these two and we thank her for that! She lays out their toys so she knows if they are coming out while she's away and that's comforting to know. She also hides treats around the house to make sure they are coming out as well. On our first trip away, it was just a long weekend, but it's hard to leave your fur babies, we arrived to a clean litter box, food and water full, and the floor free from litter (cat owners know this is no easy feat). When we were gone on another vacation, the snow--apocalypse happened in Raleigh. Four Paws contacted us immediately regarding the weather. They kept us up to date about the status of the roads. Since we just have cats, we didn't want anyone to risk too much by driving, since these babies don't have to be let out and other animals may have needed that attention more., so we told them that if it was too dangerous to not risk it and just try again the next day. They continued to update us and did make it to the house safe and sound. We even told her to not stay the full time just to make sure she was safe. Hannah's emails are funny and written just as how I picture she talks. We enjoy these little tid bits as we are enjoying vacations away from the babies. I really like the services that we have received and they will be booked soon for another vacation we have planned next month!

    Unreliable & Disorganized…read more We're new to the area and I needed to find a new pet sitter to cover a planned weekend trip next month. I originally reached out to Four Paws based on good reviews I saw here, but unfortunately had a very frustrating experience instead. Firstly, before being willing to discuss anything they demanded that I make an account on their website and then fill out an extremely lengthy profile. Then, a day or so later, they emailed to ask for specifics for our trip and said they'd be arranging a visit with our sitter, which I answered that same day. Then, after a lull in communication, I got another email asking for the same information I'd provided previously. I provided it again and, again, nothing happened. Finally, having wasted over a week with their cumbersome process and these communication difficulties, I emailed again to ask what was going on... only to get an email back saying their only pet sitter in this area was on maternity leave for the next month and that they couldn't help me - something that they should have know days and days earlier. Now I will have to scramble to find some other arrangements, causing a lot of needless stress and anxiety and possibly putting our plans in jeopardy. They did offer some suggestions of other pet sitters in the area to use, but to those reading this - save yourself a lot of hassle and headache and just pick someone else. UPDATE: The business has responded below by posting private emails including my email address out of context, but only the last set of emails, ignoring the fact that they seem to have lost the first set, and then accused me of lying. I deeply regret giving them any personal information in the first place and would strongly encourage others not to do so.

    Bone Voyage Pet Resort - Kelso

    Bone Voyage Pet Resort

    (26 reviews)

    The staff (Particulary Jody) is amazing! Very responsive to inquiries and quite friendly…read more My dogs love attending doggy day care at Bone Voyage. They get excited, their tails wagging, and vocal as we pull into the parking lot. I highly recommend Bone Voyage whether you're seeking a doggy daycare visit or overnight accommodations. Great service all around.

    At $35 tops a day for boarding, I feel like it's a pretty good deal. They utterly fail at…read morecommunication though. When setting up boarding, I followed online steps to generate an estimate only to be told by automation that they didn't give estimates. Prepare for things like that to just happen. Good luck getting them to answer the phone. I tried putting my dog in daycare for a couple days so she could feel the place out before her stay and I kept getting brick-walled. They never, within 45 days, had an opening. I was told they were getting such a demand that they have to turn away regulars. When you set up a profile, you fill in important info about this and that. It's mostly easy. I did so, preparing for a getaway about a month and a half later. My puppy Angel wasn't spayed at the time. By the check-in date, she was spayed. I took her to the facility, signed her up, provided a bag of food I bought, and went on my trip. The website says they'll send you pics of your dog in activity. Two days into my vacation, no pics. I called, no answer, so I left a message. I was eventually texted back with them saying I hadn't signed up for it. Okay, my fault. Keep in mind, you have to sign up for this. Then I found out she wasn't playing with the other dogs because they had assumed she wasn't spayed. Again, I had no idea about this, but you have to take it upon yourself to update ALL information in the profile, as the staff operate off that. So...after finally getting someone on the phone, I had the profile updated and Angel was clear to play with other dogs. The pics they sent me were 4 blurry, hastily taken photos of Angel and another dog in the lobby. Nothing of her taking action in the play area or anything. And no photos of her playing the next day. While the woman who contacted me was great and literally went above and beyond in trying to please, the results weren't satisfactory. It's a good place - don't get me wrong. But they tell you almost nothing, the website features seem neglected, the pics weren't good and communication is tough to come by. A.

    Heart and Hustle - pet_sitting - Updated May 2026

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