I have a right shoulder torn rotator cuff. I was not happy that I was being charged $60. for each…read moreappt, even when my health insurance was covering the initial cost and also when it's related to the same injury/claim.

I had knee replacement and went to U District PT in the valley. Love these guys…read more Great group. Accommodating to work with my schedule. Fun to work with and a fantastic group of professionals. Within 6 weeks I had outstanding results. Continued once a week for 9 weeks and am very pleased with the outcome. Yes they work you hard but they want the best results for you. You can't find a better group of folks - I would strongly recommend them

I was referred here after I injured my left hand in a rollover accident. Everyone was extremely…read morefriendly and the office staff was quick to answer any questions. My hand had been immobile for about six weeks after the surgery to let things heal properly. Since I play guitar this all scared the crap out of me. Patty worked me hard, but it was all in the interest of healing. I wouldn't have had it any other way. And I can still play guitar, thanks to the great work my therapist did. I hope you never need the kind of physical therapy I did, but this is the place to go if you have to.

My mother was put in St Lukes Rehab in Spokane, Washington after suffering a stroke. She also had a…read moreurinary tract infection. She is 78 years old. She had to beg to get medication for it from a very indifferent doctor who had no compassion for her. She has neuropathy and it is difficult for her to walk. She has to press the intercom to get assistance to go to the bathroom and they make her wait a long time before someone will finally help her. She has to set off the alarm on her bed to finally get someone to pay attention. They staff is inpatient with her and tries to get her to do physical therapy that she is unable to do because of the neuropathy in her legs. When a tech came in to get blood, they did not have a tourniquet available, so they just kept jabbing her vein in her right arm until she was screaming in pain and left with bruises and a large lump in her arm. We let the nurse know and they couldn't care less. I sent an email to them to let them know of my mom's mistreatment there and they have not even bothered to respond. If you care about your loved ones, find a different therapy center

I wish I could give more stars…read more My Physiatrist referred me to Tailwind for physical therapy for my shoulder. They are amazing. They even have therapy dogs! Very caring and supportive environment. They are always checking in to see how you are and modify where needed. Great treatment suggestions for at home care as well. The office support and management are wonderful as well. Very knowledgeable and kind. This is the best PT experience I have had. I highly recommend them. Conveniently located just off Grand on 28th.

Clean and neat clinic. Well staffed. Unique and well equipped…read more Highly priced, i.e. first visit for a 50min phys ed session was over $300. Roughly $200 every visit after. Their justification for such high price was "Medicare allows us to charge that much". Update: 6days after this review posted, the owner Jeff Royter called me to let me know my business isn't welcomed at Tailwind and to find another therapist. It's pretty clear that Jeff and Tailwind are charging insurance & Medicare for multiple expensive services during one session, and Jeff isn't going to put up with clients asking for a brief explanation about the service codes and associated fees.

worst place in the world DO NOT USE THIS COMPANY first they try to gouge your incurance company by…read moreschduling all you appointments the first day you go in there then they work on you for an hour and send you on your way no ice treatment no rest just get the hell out after putting you in agonizing pain they keep on trying to make me do things i physically couldnt finally my orthopedic ask why i was in tharpy because all my knee pain is whight bearing the tharpy wasnt going to help so i canceled my last appts which they are still trying to charge me for months later there are way better place in town then here dont waste your time or money here

Big fan of a couple of the PT's there - Mark and Derek have both been great work with with. Mark…read morehad helped me a ton after my knee surgery and I can tell he personally cares that I improve!

I always found South Hill Physical Therapy to have EXCELLENT customer service and EVERY time I went…read morethere for rehabilitation, they were SPOT ON! I had several issues I went there for over the last few years and was satisfied each time.

Poor customer service, difficult hours and minimal effort in helping to rehabilitate you. If you…read morewant a simple massage and a good conversation this is a great place, but if you want to go to therapy to get better look elsewhere!

I had a great therapist Cara Gilmore and her assistant Bailey was great as well. I always felt…read moresafe and all therapies were explained well and reinforced as we moved thru the weeks of therapy. This business has a welcoming but very professional atmosphere. I highly recommend.

STAY WAY if you don't want to get ripped off. Super shady business practices. They over collect and…read morethen set up road blocks to getting a refund. I quit going to them after two visits and haven't had treatment since April 21s because they made me pay double of what I was required. Almost two months later they are telling me it will take two more months to process my refund.

Dr. Dierdorff is fantastic! I have arthritis in my lower back and both knees. He has helped me…read moreunderstand the mechanics a lot better and shown me exercises that have help...a lot!

From the time you walk in the door the professionalism is apparent. They have state of the art…read moretechniques and you can tell they practice what they preach about being able to tailor treatment plans that best fit the patient. BTM deviates from the typical break fix model and takes a proactive approach to getting the patient beyond their desired finish line if they are equally committed as their treatment provider is. I wouldn't recommend anyone to go anywhere else.

I was in town for business and I had a injury to my back. Steve not only fit me into his already…read morebusy schedule for the day, but he spent time with me and helped me in every way he could to ensure I was out of as much pain as possible and able to make my meeting that evening. Everyone there was exceptional and I cannot thank them enough. If you live in Spokane and are in need of physical therapy, visit this group. They are caring experts.