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    Cheney Spinal Care PS

    3.6 (7 reviews)
    Closed 8:30 am - 5:30 pm

    By appointment only

    Updated 1 month ago

    Services - Cheney Spinal Care PS

    Chiropractic bodywork

    Massage

    Cheney Spinal Care PS Photos

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    8 years ago

    Dr. Collins has helped my back pain. Actually listens to his patients and tries to fix the issue. I highly recommend.

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    West Plains Wellness - Chiropractic

    West Plains Wellness - Chiropractic

    2.5
    (4 reviews)
    10.0 mi

    5/29/26 I don't normally write bad reviews but this was so upsetting…read more... Checked in 15mins early for a promotional $35 Chiropractic appt on Instagram. There was a calendar that I booked. However, upon checking in, I was told that I didn't have an appt that someone was supposed to call to confirm the date/time I selected. I replied with "What? I booked it for 5/29 3pm. I have to wait for someone to call back to confirm? Why would we be allowed to book the appt online? The employee at reception desk stated she doesn't know why it's set up that way. My manager is not available & set it up this way. ***This was a waste of my time honestly***

    Extremely Disappointing Experience -- Walked Out…read more I was instructed to arrive 15 minutes early for paperwork and did so (actually 18 minutes early). I completed everything promptly and was directed to another building. Upon arrival, the front desk staff member was immediately unprofessional and dismissive. I then waited past my scheduled appointment time -- more than 10 minutes -- with no acknowledgment, no update, and no effort to notify the therapist that I had arrived. At that point, I chose to cancel. I've never had a provider run late without at least communicating or showing basic courtesy. What made matters worse was the rude man at the front desk response -- rather than addressing the situation, maybe attempting to make things good by actually letting the massage lady walking around in the back room know I was there - I was met with further rudeness and a threat of a cancellation fee. This level of service is unacceptable -- especially for veterans who are referred here expecting professionalism and care. I will be reporting this experience to the VA.

    Photos
    5/29/26 Reception counter
    5/29/26 Reception counter
    5/29/26 Lobby
    5/29/26 Lobby
    5/29/26 Checked in 15mins early to learn that I was not listed in their system....to be continued in the review. Ugh!

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    5/29/26 Checked in 15mins early to learn that I was not listed in their system....to be continued in the review. Ugh!

    Cheney Spinal Care PS - chiropractors - Updated July 2026

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