Our family of 6 (4 kids ages 3 to 10) has been members of the Y for about 7 years now. We love the child care and staff here. I honestly feel anyone who has a bad experience with the child care or staff here could have had a bad experience anywhere...people are human and if you are looking for grumpy people you are probably going to find them. I think the staff here are friendly and kind (as I said, I've been coming 7 years, not one or two days). The classes and instructors are really fantastic and I have built a relationship with several of them. They honestly care about the people who come to their classes. They are my friends and I love having a support system to motivate me to come. Classes vary in intensity and you can find a workout to fit your level. If you are willing to pay more, there are personal fitness training options. The pool is really nice, with a separate pool for kids and water aerobics (it is warmer than the lap pool), as well as a "hot tub" (not super hot). There is a sauna in the locker room. We have done swimming lessons here and those have been great. Throughout the year the Y provides fun events for families to attend (like an Easter egg hunt in the pool, Child Watch Halloween costume parade, or Santa breakfast...some events are free, some cost extra). There is a fun room with a pool table, air hockey, a chalkboard, games, and two TVs for older kids or families to hang out in. There is a smoothie bar, though we can't afford to buy those very often. The Y is also a great place if you are a senior, as there is a great senior community with lots of classes and chances to build a support system. That being said, if I didn't have kids I would likely not choose the Y as my gym simply because you can find better pricing elsewhere, but I don't know how the classes at other gyms compare. The reasons I give this Y 4 stars instead of 5 are: First, younger children no longer have access to the pool's water slide. The slide has been part of the pool for at least 15 years, and suddently the manufacters decided they needed to update their policies, which now state that you must be 48" tall (about age 7 for more kids) to go down the slide (the Y must enforce this, it's not their fault). Very dissappointing for families who see the pool as a major purpose of their membership. Second, the showers in the locker rooms are very lacking. Several years ago the locker rooms were completely remodeled, giving hope for some major improvement. While they did get new lockers and a fresh (though hideous) paint job, the shower heads are awful and constantly have issues. Frequently one will be "out of order" or have a water pressure issue. Every stall is different. They added stalls with doors to ALL the womens' showers, some of them after-the-fact so they feel too cramped, though the privacy is a huge plus. Third, the climbing wall, which is one of the unique things about this Y, is desperately in need of new climbing holds. They haven't been replaced maybe even since it was constructed, and they have lost their grip. There are quite a few things in this Y that seem a little in need of replacement, but this isn't a country club. Bottom line, if a family-friendly fitness community is what you're looking for, the Y is great. We will continue to go here for years to come. read more