I'm so thankful for Holistic Hound. If you are like me and will go above and beyond for your pets health , Then Heidi and here crew are a invaluable source. I love the fact that they have classes at the store every couple of months, with guest speakers to teach from, better ways of understanding your pet, Nutrition, etc. They have tons of healthy foods and treats for your pets. Heidi and Diane have always treated me with the up most respect and gone above and beyond with advice and service for my fur kids. I don't know what I would do if I couldn't get the support and products they have. You are the best. read more

Heidi and Holistic Hound probably saved my cat's life. I adopted him from a county shelter as a stray around 5 years old. He was probably feral for part of his life. He is a total trash cat and will eat anything he can get his paws on. This may be why he had started developing bladder crystals and likely some kind of stomach ulcer by the time I adopted him (neither of which I knew about till he was home). He was diagnozed with crystals after he showed signs of difficulty urinating and his vet doomed him to eat Science Diet for the rest of his life. Thing was, the Science Diet caused him to throw up often- it clearly did not agree with him- and about once every few weeks he would vomit blood literally all over the house. Scary amounts of blood. Like The Shining amounts of blood. $1200 of diagnostic work later, the vet had no clue what it was and was out of ideas. The vet had the gall to suggest, after I showed her a picture of a giant blood puddle, to suggest that "maybe he ate a bug". Excuse me? My cat is indoor only and what the hell kind of bug causes tsunamis of internal bleeding?? No. I called Heidi in a panic and she gently talked me through my options and suggested a raw food diet. She even asked about his personality (seriously, who does that??) She is an artist of pet care. A few days after going on the raw diet (locally sourced RAWR, which I highly recommend, BTW), and now, six months after his last episode, we have seen no more blood and drastically reduced puking episodes, maybe once every 2 weeks he eats too fast, pukes his food back up and is then fine. He has also had no recurrence of bladder issues, despite the vet (who I fired, by the way) insisting he was not allowed to eat anything other than their special crappy dry food. I suspect that his raw diet will continue to improve and prolong what would otherwise have been a difficult life for both of us. I can't tell you how exhausting it is to scoop up piles of bloody vomit day after day. And feeding the raw diet is so easy- you can buy it in handy pint sizes and store in the freezer till you're ready to thaw and feed. And big old Boo loves it. And I have to say it is easier to love him fully when he isn't puking blood all over my bedspread every few weeks. I urge anyone who is having trouble with their pet's diet (or crappy vet) go to see Heidi and ask her for advice. She is truly incredible. Thank you, Heidi and Holistic Hound. :-))) read more

Totally in love with this place. Went for the first time a few days ago and I really enjoy how knowledgeable the staff are. My Yorkie has severe skin allergies and I was looking for something to help that and his anxiety. The staff turned me on to the CBD Hemp Oil drops and CBD treats. I then ventured into the food area. HH offers free samples so I grabbed a couple for my boy. Thank you Holistic Hound. I'll surely be ordering more! read more

The people who work here are very friendly and helpful. They will tell you everything you need to know about any product. The store is clean and it smells good. The music they play is great, but not too loud. Also, the prices are quite reasonable. I would give them 10 stars if I could! read more

I live in the City and have two persians, that, much as I hate to admit it, come with their fair share of pedigree (inbred?) issues. I have an amazing vet at Pets Unlimited, and get the best advice when it comes to the Western way of providing care. Whenever my guys (Funk and Wagnall) have an issue, though, I also always make the trek to Berkeley to talk to the Holistic Hound about my holistic options. They give me the most thorough advice, so that I can provide balanced care for my little guys. I don't know what I would do without Heidi's incredible knowledge and advice! read more

Really great customer service from a very smart and clearly happy blonde woman with big earrings who worked there. I appreciate good customer service and happy employees, it seems like this company cares about and inspires their staff. read more

I really want to love this store, it has all the qualities of a great pet store guaranteed to not poison your pets. They are right in line with my needs in terms of better quality products and a commitment to educating pet owners about better dietary choices for their furry loved ones. It would be nice if they updated their website to better reflect what is in house, answered the phones more regularly, and had staff that was better trained in their products. That would definitely up the star factor and at this price point I would expect those things to be a little smoother. read more

Came here for a quick stop to pick up some goodies for the pup. Lots of good natural food available

great store with a very knowledgeable and friendly owner. My yr old lab has been sick with something on and off since we adopted her at 10wks. I was at my wits end trying to figure out what to do for her. Heidi took the time to read and respond to my email before I even stepped foot in the store. She was so helpful. My pup is doing much better. She has since answered numerous questions over email. While it is a bit far (45mins) it was so worth the drive! read more

The cats were wrong about the apocalypse, turns out they were just messin' with me. That's just like them cats, ain't it. Yup. So, I think I'm going to write a song about tha Hound eventually. read more

This review is for Terrence. He was very helpful and patient with me. He recommended the calming collar for my cat and it works!!! I appreciate his excellent customer service skills and friendly demeanor. I love when I go in to a business and get exactly what I need. My cat is calmer and the first night he was so relaxed that he was able to sleep through the night. After sleepless nights for both of us due to an annoying cat outside the window, this was instant relief! Thanks Terrence! I would give 5 stars but I've looked online and see that I can order the collar for more than half the price elsewhere :/ read more

How many licks DOES it take to get to the center of a tootsie pop? Well, how the heck do I know?! But what I CAN tell you is that Holistic Hound has been a major part of mine and my pooches community. It seems like everyday a new doggie "boutique" pops up, stuffed to the gills with the usual suspects of dogggie toys, treats, food, books, and well....crap! Many even claim to have a holistic bend. But there is only one Holistic Hound. Heidi and her staff make sure of that. From her knowledge of holistic remedies, foods, and practices, to her warm slightly bent southern charm....she's a hard act to follow. It means a lot that she treats everyone who walks in the door like family. So she and Holistic Hound have intrinsically become part of ours. I hope they are around for many, many dog-diggety lifetimes. read more

Holistic Hound is such a wonder gem. It is a bit of a drive from Alameda but always worth it. Everyone who works there is super knowledgeable and helpful. Thank you for creating creating this wonder place for fur parents. read more

Yes this place is a little expensive - what you'd expect when you're smack dab in the middle of Berkeley's gourmet ghetto AND you're carrying top of the line healthy stuff (ALWAYS more expensive than Friskies!) - but it's not THAT much more expensive than anywhere else for the same products, AND as far as customer service goes, Heidi and most of her staff are beyond compare. Just yesterday I was in there with a very specific need for my ailing pooch, and a helpful staff person actually called Heidi ON HER VACATION, and guess what, she called back in 10 minutes with an answer. That kind of customer service is a rare treat these days . . . Not to mention the fact that they have most every kind of healthy food your little mutt could possibly want! read more

I love this store. I decided to write this review after seeing a couple of negative ones. I have had nothing but positive experiences at this store, both in person and when ordering over the phone. I needed shampoo for my dog that tends to be allergic and was directed to the perfect product that I've used for years now. Since I live in another county, I usually re-order by phone and it gets delivered promptly. Heidi Hill has always been attentive and helpful. I receive emails whenever there are product recalls - its great to know someone is looking out for the well being of my 'best friend'. I also love the neighborhood. I highly recommend this store. read more

This is such an amazing store. I am so impressed by the selection of very healthy food they carry for dogs and even cats. I have never seen or heard of such high quality pet foods, it is so outstanding it is available here in the bay area in such a neat little store. I so appreciated the expert help I received from the staff as well as the extreme kindness they extended to my dog. She really had fun. read more

Not a big fan but they have some stuff that can not be bought anywhere else. Prices are high. staff is stand offish. My dog always gets discriminated when I've gone in just on it's looks and gender only, by staff and patrons. Bought some stuff there and dog had a bad-reaction and tried to talk to staff and was told there was nothing they could or would do just wanted me to spend more money on possible remedies and I did at my vets. Have heard mixed feelings of the same from other local dog owners. read more

This is by far the best place in the East Bay to buy dog treats. I drive 30 minutes for their selection of healthy and high-quality treats.

I love this store and the staff. I get my dogs food, toys and collars here. Also they recommended a great dog shampoo for my dog's sensitive skin. I have checked other stores and their prices are fair to cheaper. read more

Luv Luv Luv this place! The staff is super friendly and knowledgeable. They've always got what i need and if not, they'll order it. it is a bit overpriced, but i always feel good leaving there with a bag full of fun stuff for my pup. they have a great variety of treats and special foods, more than I've seen at ANY dog store! cow throats! sounds gross but you could throw a cat in front of my dog while he's gnawing on one and he wouldn't notice! i highly suggest this place if u truly love to spoil your pet! read more

great pet store! they have a variety of treats that i have never seen before like catfish skin. they even had these mini itty bitty tennis balls that i purchased for my puppy to play fetch with. the workers here were nice. read more

They have a great selection of organic and natural brands which I'm a fan of. They also have a huge selection of toys including a brand called Simply Fido which I think is so durable. We left with some dried sweet potato fries for Ninja. He can't get enough of those! Price is comparable. read more

A great place to buy designer treats for your hound. We bought some treats for our friend's two dogs and the treats were so cute and smelled delicious! The two employees were also great and nice. Only in Berkeley will you find "organic dog treats" like this! read more

I can buy Orijen here, so far the the second place near Oakland. We were on raw but due to matters I have no control of, Orijen is just as good. Everybody elses reviews summed it all up. Very aware establishment and staff, great products and lovely place. read more

There is a lot of competition for dog stores in the east bay! But Holistic Hound holds it's own by carving out a unique niche. It is a wonderful resource for dog owners who want to find alternative- do it yourself health care. . The store is stocked full of high quality supplements, allergy free foods and wonderful little things that enhance your dogs life. I can't say enough about the kind helpful staff- make this a weekly stop like i do for your doggies good health. read more

When I first moved to the bay area, I was desperately trying to find a pet store that carried Orijen pet food which led me to Holistic Hound. They offer a variety of all natural products which I like to give my pup. The staff is very knowledgeable and helpful. The store is packed with toys, treats apparel and accessories for dogs and cats. My dog loves making a trip to the store too. I've since recommended this place to other dog owners who now have become fans of Holistic Hound. Check it out. read more

It's the only place we trust when buying food and other supplies. Staff is knowledgeable and helpful. They don't push products on you: for example when we were looking for natural flea and tick remedies they gave us samples and suggested we try a few first to see which worked better for both our pup and our daily routines. Same was true when we were looking for a new kibble. They only had a supplement in a very large size and happily checked for us and got in a smaller size. It isn't the only pet store we frequent but it's our standard go to store. read more

My fur baby was having urinary issues about 2 years ago, and while researching about alternatives for kitty health care, one of my clients told me about Holistic Hound. I knew nothing about raw feeding and had a whole bunch of questions, and when I arrived Heidi personally helped me and recommended everything I needed. Every time I have been in, everyone is helpful and kind, and now I don't go anywhere else for my high quality pet supplies. I live 30 minutes away, but still will make the trek all the way to Holistic Hound for my kitty supplements, because it's worth it. Thank you Heidi and staff, for everything!! read more

The best selection of buy-by-the-pound treats that I've seen in ANY store. My 2 pups loved the dried lamb and pork, but there was an amazing selection and I wish I had bought more, since they don't care for biscuits or cookies. I will definitely stock up next time we come by. read more

my new 5 month old puppy is a very very picky eater and has had digestive problems recently. took him to the vet and was deicded the differnt foods we have tried from the big pet stores isnt sitting well with him. And thats when i found Holistic Hound. I explained my problem to the staff and right away they had suggestions for me. In the end we found a food he LOVES and wants to eat and im now happy to say he is no longer having digestive problems. 5 stars for holistic found! read more

There's a great selection of treats, chews and high quality dog food. They carry an assortment of tough toys for dogs that like to rip stuff up. My dog is still working on one of the ultra tough octupus toys from this place. The longest lasting toy he's had! The staff is extremely pleasant, helpful and knowledgable. Plus they have a bunch of different food samples I can take home to my picky dog. read more

Located in a cute area, Walnut Square, so it's always pleasant to stop by. Selection of dog stuff was good. They carry high-quality brands of dog food and interesting dog toys. The sales people are very helpful. read more

Fun store. I've only been in a couple times (bought a dog collar and a fun cat toy) but the service has been very friendly and they have a nice selection. read more

I came in see all the hubbub about this place and I was impressed. The people there are extremely nice and very knowledgble. What I really love is all the alternative stuff they have for our four legged friends. I ended up just getting bully sticks for my pups, but I now know where to go if I have any questions about alternative treatment for my babies. It is worth the trip. read more

This place is fantastic! Heidi (owner) is a certified homeopath herself and very knowledgeable of holistic pet care. On top of that, her dog "pearl" is gorgeous and if you catch her asleep in her kennel, you will laugh out loud. she sleeps as if she is practicing savasana .... it is worth going there just to witness this :-) They have good energy and welcoming vibe. Highly recommended by my collie, Mackie Boy...WOOF! read more

Heidi and her staff are what makes this the best store ever. They are very caring and friendly. Heidi is the best person to come talk to if you have having any problems with your pet, she knows her stuff and is very happy to share her knowledge. This is one of the best perks of Berkeley. read more

Fantastic, organic, a treasure chest for a natural, amazing dog products-all free of all the crap/bad things that other dog companies have. Wonderful staff! read more

This place is great. I've been shopping here for years and have always enjoyed it. Recently, my 11 year old dog became sensitive to kibble. Heidi helped to fine-tune his diet, which didn't involve selling me anything from her store. I really appreciate how genuinely concerned she was with my dog's health and her recommendations worked like a charm. Within a couple of days we noticed improvement and he's still doing well after being on the diet for a couple of weeks. I highly recommend Heidi and her team at Holistic Hound. These folks really care. read more

This is an excellent pet shop for pet owners. This store carries all kinds of excellent brands for pets such as Origen, Innova, Barking on the Moon, etc. I usually get a lot of different brands and mix them together to feed my Golden for different nutritions. The price is right and the quality is great. read more

I just purchased a product online called "Parvaid" for my puppy after hearing what a wonderful product it was for all sorts of doggie illnesses, including vomiting and diarrhea. I gave it five stars since I have since found out that It appears to be one of only two stores in the East Bay that sells this product, along with lots of holistic products and "healthy" stuff for pets. I can't wait to go visit the store after reading all the positive reviews....will let you know what me and my dog Bailey think. read more