Almost a year ago, just prior to leaving for Sedona, AZ, we noticed a stain on a ceiling near our back door. Having lived in a home w/mold, we knew to call for inspection before letting the plumber open the wall to find the source of the leak.
Having done business with Healthy Homes before, with an extremely successful outcome, we called immediately. Healthy Homes was out quickly to investigate the problem. Since the leak originated on the upper floor, investigation had to be performed on the downstairs ceiling, up through the second floor, and finally behind the bathroom drywall. Most importantly, was the fact that George and Meg were aware of the fact that I'm immunodeficient and were very particular every step of the way since I've been exposed to mold in the past. Every step of the way we received photos, the insurance company was happy to be working with a leader in the industry, and although it took some time to find the leak, remediate the existing property, and then work and direct the contractors, we were kept up to date every step of the way. HH performed all of this while we were in AZ hiking for a holiday. We cannot stress the importance of a qualified and certified mold inspection organization with business longevity, extremely knowledgeable employees, and owners who are willing to roll up their sleeves and pitch in. What an outstanding job and the attention to detail with preserving our antiques and specialty paint finishes. Everything detail was important!!! Not to mention the willingness to work with the insurance company, who was at times, was difficult. So appreciate Healthy Homes and would give HH the highest performance rating!!! read more