1. Healthy Crowns Dentistry

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Aubrey, TX

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Healthy Crowns Dentistry

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Healthy Crowns Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

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10 months ago

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Smile Craft Dental - Smile craft dental flower mound tx

Smile Craft Dental

4.4(14 reviews)
15.6 mi

First time here and had a great experience! Everyone I encountered was super friendly and answered…read moreany questions I had thoroughly. Explained pricing before I agreed to anything so I liked that. Definitely coming back for my next appointment!

I had a very disappointing and unprofessional experience with this office, which is especially…read moreupsetting because I had a great visit here last year and was very happy with their care at the time. This year, leading up to my annual cleaning, the office called me multiple times throughout the week asking me to move my scheduled Saturday 12:30 PM appointment to an earlier time (around 10 AM). I clearly explained each time that I work long hours and that 12:30 PM was the earliest I could come. Despite this, they continued to pressure me to change my appointment. On the morning of my appointment, they called again and told me they needed me to come earlier because "the doctor did not want to wait two hours for my appointment." I was also told they "usually close early," which makes me question why they even offer later appointment times if they are unwilling to honor them. I was then told that I would need to reschedule, even though I was fully willing and able to attend my original appointment. I had already rearranged my schedule and stacked multiple medical appointments on my only day off that week specifically to accommodate this visit. Like many working adults, I have very limited flexibility during business hours, and I don't think it is unreasonable to expect a healthcare office to respect a time slot that they themselves scheduled. As someone who works in healthcare, I found this extremely unprofessional and not patient-centered at all. When I later decided to cancel because I no longer felt comfortable with the level of professionalism, the receptionist simply said, "Okay, I will cancel your appointment and inactivate your account. Goodbye." No apology, no attempt to address the issue, no basic courtesy. Patients should not be made to feel like their time is less valuable than a provider's convenience. The lack of respect, communication, and professionalism throughout this entire interaction was shocking. I will not be returning and would not recommend this office based on this experience.

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Smile Craft Dental - Reception

Reception

Smile Craft Dental - Dr. Kamal Brar

Dr. Kamal Brar

Smile Craft Dental - Dr. Brar

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Dr. Brar

Healthy Crowns Dentistry - generaldentistry - Updated November 2026

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