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Pell City, AL

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HEALTHY CONNECTIONS

4.8 (5 reviews)
Closed • 12:30 pm - 7:00 PM

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Healing Waters Wellness Center & Spa - Colon Hydrotherapy

Healing Waters Wellness Center & Spa

4.5(11 reviews)
30.2 mi
•$$

Excellent service! The staff is so welcoming, kind,…read moreinformative , and considerate. Worth every dollar please sign up for all services this is worth it for your health and the BEST service. Thank you all soooo much, I will be back soon

I underwent cryotherapy body contouring at Healing Waters in January 2026 and developed a large…read morecircular area of hyperpigmentation on my abdomen following treatment. Initially, I was told the discoloration was normal bruising and was advised to use a bruise cream. I was also told it would likely resolve within a few weeks. However, the mark remains visible five months later. What has been most disappointing is not simply that a complication occurred, as I understand every cosmetic procedure carries risks. My concern is that there was no meaningful discussion beforehand about the possibility of post-inflammatory hyperpigmentation (PIH), and when the discoloration persisted, I was not provided with a clear treatment plan, timeline, refund, or other corrective action. I reached out multiple times, provided photographs, and expressed concern about the persistence of the pigmentation. While I received reassurance that the area was healing, I was not given specific recommendations beyond continued observation. The discoloration has improved somewhat but remains noticeable. Had I been fully informed that a visible mark could persist for five months or longer, I would have weighed my decision differently. I hope that by January (a year later) my scar will resolve. I additionally had paid for 6 colonics upfront but have been hesitant about returning. They have not reached out or followed up with me whatsoever. It's a loss and I feel insecure about this. I encourage prospective clients to ask detailed questions about the risks of pigmentation changes, expected recovery timelines, and what support is available if complications occur.

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Healing Waters Wellness Center & Spa
Healing Waters Wellness Center & Spa
Healing Waters Wellness Center & Spa

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HEALTHY CONNECTIONS - colonics - Updated October 2026

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