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    HealthPoint Midway

    3.9 (7 reviews)
    Closed 8:00 am - 5:00 pm

    Services - HealthPoint Midway

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    HealthPoint Midway Photos

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    Recommended Reviews - HealthPoint Midway

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    3 years ago

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    9 years ago

    Very bad customer services at the pharmacy side. Especially the old lady at the cashier, she is rude.

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    Pacific Medical Center - Federal Way - Faith Sairez, ARNP

    Pacific Medical Center - Federal Way

    3.2(19 reviews)
    3.4 mi

    Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

    Crap care. Never return your calls, ma's are useless, especially Vi. Not only is she rude she'll…read morecut you off and hang up on you. Doctors care isn't bad but the staff is always rude. Last time I was there a man came in with chest pains and they told him to go to the ER without even checking him. The patient could barely walk. Care has gone down hill for a while and the staff is the worst.

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    Pacific Medical Center - Federal Way - Quick check up

    Quick check up

    Pacific Medical Center - Federal Way - Yearly physical. Yay.

    Yearly physical. Yay.

    Pacific Medical Center - Federal Way - Nan-Shing Hsu, MD

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    Nan-Shing Hsu, MD

    Kaiser Permanente Federal Way Medical Center

    Kaiser Permanente Federal Way Medical Center

    2.2(29 reviews)
    3.7 mi

    I'm usually not one to leave negative reviews because things come up, life happens, people have bad…read moredays ect...... but what happened today was completely  unprofessional and could have been avoided. I made my son an eye exam appointment in February for April 2nd (today)..... So kaiser had 2 months to reach out to me with any  new findings or revelations, But did they? No, of course not. They wait until half an hour  before my  sons appointment to tell me the eye doctor called in sick.  Okay, people get sick. Fair enough, I was fine with rescheduling but then they proceeded to tell me that my insurance supposedly "does not cover eye exams "  I beg your pardon? Why would you Schedule an eye exam for me, if my insurance did not cover it?  You have to pull up my chart with ALL my insurance and medical information to schedule any appointment correct? Nobody caught this? And furthermore, why are you waiting  30 MINUTES before my appointment to tell me? All this to say, kaiser wasted my time and they didn't need to. Please do better.

    You noticedThey responded with my complaint with an offer to talk. That was just lip service for…read morethe public view.They never got back in touch with me.And never tried to help me. All they ever did was protect their doctors so that they wouldn't get sued.They do not care about their patients.In my experience. In my experience, they're just trying to get you in the door and out the door to make their money.And they do not take your complaints seriously.They do not take care of you.They do not ever ever turn against each other.If one of them makes a mistake they will always protect each other. You and I and our families are nothing to them.

    Photos
    Kaiser Permanente Federal Way Medical Center - Bleak walls. Bad CRI. May trigger mental health issues.

    Bleak walls. Bad CRI. May trigger mental health issues.

    Kaiser Permanente Federal Way Medical Center - 6 week post surgery follow-up.

    6 week post surgery follow-up.

    Kaiser Permanente Federal Way Medical Center - Address and Hours (08-17-23)

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    Address and Hours (08-17-23)

    Franciscan Medical Clinic - Auburn - Virginia Mason Franciscan Health Medical Pavilion - Auburn

    Franciscan Medical Clinic - Auburn

    2.9(14 reviews)
    5.0 mi

    I needed a blood test and I thought my doctor had ordered it. The ladies at the reception desk, Ivy…read moreand Nadia, were so kind and skillful. They went over and above the call of duty to help me. I left without the blood test and was backing out of my parking place when they both came to find me. The doctor's office had responded and they gave me the blood test. We were friends by the time I left. Because they did their jobs so well, everything was easier. This is a good lab.

    THE LAB HERE GAVE US *CONFIRMED* INCORRECT LAB RESULTS on 2 separate occasions, resulting in my…read morehusband in the ER. We are still stuck with the bill even though THEY CAUSED HIS SYMPTOMS & COULD HAVE KILLED HIM!! The lab on the main floor did not process my husbands labwork correctly, resulting in his cardiologist changing his medications. 36 hours later he was admitted to St Joes ER (also a Franciscan facility) with heart attack symptoms (BP ~210/107, tingling arm, nausea, etc). According to the ER Dr, his admittance into the hospital was a direct result of of the medication changes made by his cardiologist, based on the incorrect lab results. We followed back up with the cardiologist at this location. He admitted his own family had stopped using the lab there, as they were unhappy with results from there as well... Nonetheless, we cautiously had his blood work done a second time, again resulting in incorrect numbers. We then got a 2nd, 3rd & 4th blood draw at 3 other labs not Franciscan labs. It was confirmed his results from that lab were incorrect. We contacted a patient advocate with Franciscan. Concerned that if this lab processed one patients labs incorrectly twice, it was easy to assume it was happening to others. After 4 months of internal investigation, they admitted the same person processed both samples, retraining was done, but we were still liable for the $5000 bill at the ER ($2000 insurance, $3000 out of pocket, $21000 contractually written off). Even though the Drs decisions, based on INCORRECTLY PROCESSED blood samples, almost KILLED him; we are still responsible for the bill to save his life. A bill from the exact same corporation.

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    Franciscan Medical Clinic - Auburn
    Franciscan Medical Clinic - Auburn
    Franciscan Medical Clinic - Auburn

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    HealthPoint Midway - medcenters - Updated May 2026

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