I had an absolutely horrible experience at this dental office. The doctor was professional and…read morerespectful during my appointment. Unfortunately, Jessica, the receptionist, was the complete opposite. She repeatedly ignored my phone calls to the point that I had to call from a different number just to get through. She also gave me conflicting and inaccurate information regarding insurance coverage, which delayed my care. I thought to give this office another chance to make up for my initial bad experience but after speaking with Jessica again today, she informed me that I would no longer be accepted as a patient because of the feedback I gave the office regarding her behavior toward patients. At that point, it became very clear that patient concerns are not handled professionally at this office. A front desk coordinator plays a role in patient care, communication, and access to treatment. Based on my experience, Jessica's conduct was dismissive, unprofessional, and directly contributed to delays in my care. Patients should not have to repeatedly chase callbacks, question whether they are receiving accurate insurance information, or feel punished for speaking honestly about their experience. This office deletes most of their bad google reviews so if this review happens to be deleted I will write it again. I do not recommend this dental office.

Dr Harrison Wamal is a great Dentist, and I would highly recommend him for anyone looking for a…read moregood Dentist. He is very careful and makes sure the patient is comfortable. He also takes the time to explain what needs to be done and what he is doing. His staff is also very good and friendly.

I have never been a fan of dentist which has resulted in my decline in oral health. The past couple…read moreyears I have tried out a couple different dental offices and am now happy that I found this one. The front desk staff are very funny and personable and the dental assistance are not only friendly but informative. My procedures so far have gone past my expectations. They are quick and efficient. I have seen my before and after x-rays and can see that they are not cutting corners to get the job done fast but are truly skilled at getting the job done correctly. I look forward to to getting my dental health back to %100.

Shady business practices. If you schedule an appointment, then for whatever reason, you need to…read morecancel. They will deny you ever canceled, than charge you a $75.00 no show fee. They will deny you ever contacted them in order to administer their fraudulent fee. Since I posted my review, another person contacted me to say they had the same thing happen to them.

Wouldn't give me a general cleaning Only a deep cleaning…read morefor 700$ out of pocket I've never heard of a dentist office deny a cleaning Just looking for money

I avoided the dentist at all costs until I went to Southcenter Modern Dentistry. Dr. Nguyen has…read morebeen me and my mom's dentist for more than five years. And now, my bf's dentist as well. She is very knowledgeable and personable with everyone she meets, and makes sure we're well educated with our dental health. The staff are just fantastic as well, from the front office, techs, insurance, and hygienists. Additional shout out to Dr. Hsieh because I have ran to her multiple times for dental emergencies when Dr. Nguyen isn't available. Thank you so much for taking care of us! My experience took out that fear of dentists which allows us to not hold off any maintenance cleanings, etc.

The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

If your looking for a fabulous Dentist look no further!! I…read morecan't say enough positive things about Dr Moffitt and his entire staff! They are professional yet fun, communicative, friendly, compassionate and helpful. I've been going to this Dentist for over 7 years now and drive from Tacoma.. I will go to no other. Dr Moffitt and his staff will make you feel comfortable and welcomed from the moment you walk through those doors.. even if you hate going to the Dentist lol.. I highly recommend and I've had a lot of work done.

I was referred to Dr. Scott Moffitt by a very close friend of mine. He is absolutely HANDS down the…read moreBEST dentist I have EVER been to. Have you ever felt that icky feeling in your stomach when you open the door to an office, or felt like throwing up when you sit down in that chair?? I sure have had all those feelings... GREAT NEWS... It's not that way what so ever with his practice. His office Staff welcome's you, and you become part of there lives. They will remember your name, your kids/family members names, and what you like to do. How often does that happen in this field? I trust what advise Dr. Moffitt relays. He is very good at knowing what actions to take and is very attentive to what action plans are needed, or watch areas etc. Thank you Scott, & your Staff for working with my son (PS he thinks you are AWESOME) and myself and caring. See ya'll in 6 months! :)

When I first moved to WA, I came here and the service has always been excellent!…read more Over a year ago I was experiencing pain because of wisdom teeth and I remember dreading getting them removed. The surgeon was very attuned to my pain and the procedure went by so quickly, I was shocked--in a good way because I expected it to be longer and more painful (I had two teeth removed). He was available for check ups when I did experience pain which is huge if you've ever tried to heal from a wisdom tooth extraction. The dentist on staff are very kind and informative. They asked about some of my concerns, drafted a treatment plan and walked me through it step by step, identifying the areas of need and what the next steps we needed to take to address different issues. I scheduled a cleaning today and shout out to the dental hygienist, (Gabby, I believe)! She was amazing! She very welcoming and considerate of my pain threshold but also reassuring and caring. I also appreciate that the front desk staff are professional and very helpful especially with scheduling and insurance--researching what procedures are covered and the price points. I never feel like this office is overcharging or trying to price gouge. Ive been to other places in the past where procedures are pricey and questionable but I genuinely trust that this office has my health and best interest in mind when it comes to the treatment plan. When I left the office today I kept thinking to myself, "I've never felt so comfortable and taken care of at a dental office" and that's the kind of experience you want at a dentist office. I highly recommend this place if you're searching for a dentist office!

Just went in For my check up. They gave me a diagnosis and gave me a a great treatment plan with a…read moregreat price. I recommend this dental clinic to everyone who needs good quality, dentistry, friendly front staff, and a great group of doctors who really care.

I made an appointment with this office after my previous dentist moved. I was really happy with the…read morework Dr. Hahn provided in giving me a crown. They also recommended I get a deep cleaning, although I had one within the last year and my insurance only covers them every 3 years. I was hesitant to continue going here after I found out Dr. Hahn left the practice, but I called to make an appointment for my regular checkup and they refused to do it unless I scheduled the deep cleaning (which I won't do until I can get it covered - it's over $400 per quadrant out of pocket). When Dr. Hahn, and Jordan (the hygienist) were there, they had no problem doing my regular x-rays and cleaning a couple times a year until I was eligible for the deep cleaning. It seems that with both of them gone, I would have to pay for an expensive treatment that is not necessary more than every few years just to be seen. I'm starting to understand why the best people left the practice. The customer service is awful and they do not try to make you feel comfortable. I'm quite sure I will find better care elsewhere in the Seattle area.

Well I did my attempt to handle my horrible experience with the business directly and privately but…read morewas met with a canned response that didn't end up solving any of the issues. I had a horrific experience getting a teeth cleaning via Dr fanger. I'm not sure if he is a regular dr there or a student, But he by far was unprofessional and caused me weeks of pain after my cleaning. I missed my appointment in March due to the circumstances at hand. My teeth are in wonderful condition and I had last had xrays in sept 2019. I opted to not get them yesterday as I just needed a cleaning, and I also have been affected so I frankly didn't have the extra Money to do it nor did I need it. I had let them know over the phone when booking that it was a cleaning only but when I re mentioned it, it seemed like I was a hassle. After that, your hygienist took care of her duties, very nice and easy. (Front desk worker is a lovey person as well) The dentist was to do my cleaning, I did not recognize him from your website and I do not remember his name. He asked if the sonic cleaner was ok and I said absolutely as I've been having that done for years with no issue. He gets started and within minutes of the cleaning stabbed me in my lower gum so hard I actually jumped up and eased what the hell he was doing. I've never had a painful dental situation, I was even awake for my wisdom feel being removed. I have a high pain tolerance and zero dental procedure fear. He made a half hearted apology and carried on after making me feel like he was frustrated that he will have to manually scrape my teeth. He went on to be so rough that three more times he jabbed me the on the forth I had to tell him to stop and he remarked "well it's not bleeding". Through out this was a lack of suction so I was unable to even communicate. So much so that in all my years of going to dentists I had to wave at him to do it. So I paid and left and frankly my teeth still hurt, and I ended up with a headache from it. I'm not sure what the next step is but I'm hugely disappointed with the treatment I received from the dentist, not sure why he had such an aggressive hand and attitude. By the end I felt like I was assaulted. I'm still awaiting the owner to contact me about this issue. I have great teeth, I had a great dentist up north but my work schedule doesn't coincide with their open hours. So I tried out this place to find something that would work. I'll absolutely be going back to my old dr, and just take the hit not working.

Great service, great setting, great people. What more could you want from a dentist!…read more Everyone is genuine and friendly, from the receptionist, to the assistants and Dr. Go. Sure, it's still a dentistry and a business, so it's gonna cost you something, but the rates are fair and actually lower than what I've experienced elsewhere. A+++ would mumble while trying to hold a conversation with the dentist doing work on my teeth again.

This office tries to push you to pay the most expensive treatment they can get away with, rather…read morethan reccomending the best treatment for you. I had a small chip on my tooth and hey drilled my teeth for a filling when applying a bond without drilling was enough. They also tack on many charges, like "dental education" for your insurance to payfor.