Terrible management ~ left message after message and no phone calls from staff. Went by office &…read morestill didn't get staff to act like they even wanted to help. It was pretty funny that when they wanted to do sales calls, I sure got the phone calls then!

Billing issues were a common occurrence in my dealing with this practice. Nearly each time I had an…read moreappointment I would pay a copayments at the time of my visit only to be double billed for another copayment a couple months later. Appointments are often set just to visit with a technician rather than a doctor or even a nurse practitioner. I never felt like this doctor cared for anything except how to get the most money in his pocket.

All of the employees are friendly and sensitive to the needs of their patients. Dr. Cates…read morethoroughly describes the reasons for a sleep disorder and why a study is such a necessary diagnostic key. When your results are in, you are brought back to the clinic and your results are explained in detail. The study itself is painless, all you have to do is sleep. Your physician is notified of your results as well as the supply company who provides your equipment to improve your sleep at night. Dr. Cates is affable and warm and does his best to provide you with all the information you need to make an informed decision regarding your medical care.

I call my prescriptions in before I ever enter the pharmacy. Each time I've called the phone has…read morebeen answered with such attitude and disrespect. And when I arrive at the pharmacy they act like the never received a call requesting a prescription fill/refill. This will be my last time along with my family's last time. Terrible customer service. Terrible female receptionist/pharmacist, and this is coming from a female.

Great staff & great experience with my Mom's visit for a walk-in check-up. We found our new…read morepharmacy and NP.

This pharmacy had continually dropped the ball on refills for my prescriptions. I have been a…read morecustomer since Anderson's merged with them. I will not be going back in the future.

Zero stars isn't an option or that's what I'd give! It never fails that I call to make sure my…read moreprescription was received, they confirm then tell me it will be 30 minutes. I wait well over 30 minutes to an hour. Arrive at the pharmacy and they tell me they just received it and it'll be another 30 minutes. So now after having to call again...they tell me they don't even have the medication. EVERY TIME the exact same story.

I've used this location for years and they have always been helpful. I went in for a pickup and was…read moretold it would not arrive for a few hours. I asked to have it mailed. I did this through the app as I have done many times in the past and it was always delivered by USPS. I paid $3.99 for shipping. I later got a text that this was being delivered by UBER. Huh? So for my $20 prescription I paid $3.99 for shipping and now have to tip an UBER driver? I don't know if this is now company policy or just this location but I wanted it shipped as it was in the past. Now this delivery will cost me half the price of the prescription. What's up with that? UPDATE: The package was delivered you Uber when I was not home so I couldn't leave a tip. I would have liked to. Thank you corporate for looking into this.

To the young man that help my daughter and talked to me on the phone to figure out insurance on a…read moreprescription thank you so much .. it was truly appreciated.(4/24)

I had switched over from Walgreens to CVS last year - I think it was mid year or so; we are…read morecertainly glad we did. Even though they are stressed with the busyness of work, you really couldn't tell it! The employees treat you with respect & kindness. I am not sure of the sweet older lady's name that calls to remind us of our meds still not being picked up but she is so sweet. You can hear how much she cares in her voice. You need to give her a raise!

Rudest staff ever. Pharmacist talked to me like he was irritated by my existence. Switching to…read moreWalgreens.

Service the new pharmacist Chris doesn't care about Clints who have monthly pain medications more…read moredoes he care that they don't provide the prescription on time on the day they are due. Out of stock when other pharmacist like another pharmacy HAVE NO ISSUE WITH PAIN MEDS supplies. He was rude and unempatic. Even canceled my due Pain meds on the day due. This has been 5 months of the same deal. I've moved my prescriptions. Plus I got same day perception at another location without the BS. They were over charging me for my pain meds plus didn't deliver on the Due date

Small family pharmacy located in malakoff texas. I've been in there a few times to pick up various…read moreitems and the staff is Always professional and friendly, I've never used them for prescriptions, but I might in the future. Regardless, I would recommend them and they are closer to where I live for medical items ,than driving to gun barrel city or Athens.