Broken sprayer. Refused to exchange w/o receipt even though I had card used to purchase and can was…read moreobviously broken.

Was shorted $5 at pharmacy counter when paying with $100 bill. Change should have been $70.41. girl…read morebehind counter paid me with a 20, a 10 and seven $5 bills. Did not count change back to me just piled it in my hand. Turn to walk away and thought I should count my change. Advised girl shorted $5 and she said manager would have to go through a process to get me my money. Nathan appears irritated and disheveled not looking like an employee at all, tells me he reviewed the tape and she counted it twice so they were going to go with her. Go with her? Like it's a contest. I said I was short of $5 you're not going to help me and he said no. Being upset I strongly suggest it that they train employees to count back change to customers. He was insulted by that comment. No possibility that Nathan is a manager and I'm hoping that the manager that I've seen there before with the name David or maybe Donald reads this review. Was not happy when Nathan made a comment alluding to he didn't know what I did with the $5 when I turned away. Maybe some customer service training and how to count change back training would be a good idea at this location. I understand that everybody makes mistakes, and will live without the $5. But Nathan, do better. Try to show some professionalism in the workplace. Side note. Girl behind counter was professional and handled the situation nicely. No complaints about her other than the error.

Always great service! Most recently, Jessica was exceptionally helpful in pharmacy…read more The store is well kept and what you'd expect out of a CVS.

My bf has an asthma attack and this pharmacy doesn't have ANY inhalers. This is the second time…read morethey've told me they've run out. MAYBE YOU SHOULD ORDER MORE. IT'S MEDICINE AND THIS IS AMERICA.

Do not make a mistake of coming to this Walgreens. Worst ever of any Walgreens I've ever been to of…read morecourse it's in the city of Hamilton downtown. I had an appointment with LabCorp at 7:45 a.m. and the lady did not show up. I asked for assistance they said they could not help because she was behind locked doors. I knocked on the door again. No answer The technology to check in was not working either. Then I went back and asked for assistance, store manager named Kevin came out and said I need to just sit down and wait for whenever she may show up or may come out. I said I have a 7:45 a.m. appointment it is now 7:50 and I have to go to work in 15 minutes. He said he didn't care and just sit down and wait or he would call the police. Do not come to this store these people are idiots rude and self entitled.

Very rude cashier on 4/28/2021 at 3:40 although it is convenient I will drive the extra 15 minutes…read moreto Walmart . I own a small business and it is a 3 minute walk and we spend quite a bit of money there but that was my last visit The store on Main Street in Hamilton Ohio 45013

Pharmacy service is detached and impersonal. They apparently don't like what they're doing. I…read morerealize that verifying a prescription and counting pills is very, very time-consuming and stressful, but little things like eye contact and a friendly tone go a long way. I'll probably switch to Kroger's.

I tried for 6 days to have my scripts filled before my insurance ran out. My new insurance doesn't…read morestart for 3 weeks leaving me without any coverage. Their delay cost me 200$. Beyond the money, it took 4 phone calls and two physical trips into the pharmacy to obtain my medications. The outside of the store is a mess and the staff appear overwhelmed. All and all, not a great experience here.

I am trying to get my script filled with a blood thinner because I had surgery Monday. I have a…read morehistory of blood clots. My store didn't have it all and they were ordering it. When I called today to see if they had it yet. I was on the phone with pharmacy for 28 min just waiting for someone to answer. Never happened so I called the store supervisor and I was on hold for 21 minted. ABSOLUTELY UNACCEPTABLE. No one bothered to pick up a phone. Short staffed or not you can answer a phone within 5 minutes. Horrible customer service.

This pharmacy has consistently dropped the ball on my dog's medication this year. It's either…read moreunavailable/delayed or they don't have enough on hand, causing me to make numerous trips for partial fills. I was asking the technician what could be done to avoid this happening in the future when the pharmacist, Aaron, jumps up out of his chair and yells, "If you don't like it, you can take it somewhere else to be filled!" He then took an aggressive posture from across the counter, told me I was banned, and called the police while I was waiting for the store manager. Absolutely uncalled for and extremely unprofessional. Walgreens, you need to do better. And get that guy some therapy. He has anger management issues!

Complaint: racist remarks…read more Overheard one of the two cashiers after having an argument over a coupon with a man say after he left "it's just these foreign men have no respect for American woman and imagine how they treat their own women" "they are just always so rude". This is blatantly stereotyping and a micro aggression not to mention plenty of people of all backgrounds get upset over coupon rules and what is and isn't a coupon. It is just upsetting to stereotype when lots of people have done this. I hope this store learns to stop saying such things behind people's backs.

Your typical Walgreens shop. Convenient location at Princeton Glendale and Union Centre. Usually…read morewell stocked and organized. Can find some some useful markdowns as well if your a bargain shopper. Staff is helpful and they usually speak as you approach through out the store. Recommend signing up and use the balanced rewards program. Cashiers are usually helpful in making sure to utilize any coupons that are published in the store add even if you don't have one with you.

The staff is rude. My medicine is always "on hold" after days and weeks. If I ask them to look into…read moreit, it is magically ready. Same thing happens with my boyfriend. I went in today to get medicine that I still haven't had for a week, and the lady says, "Well, your doctor doesn't work here," when I mentioned that I verified with my doctor that they approved and sent it over. Unprofessional, unnecessary, and unwelcoming.

Personally thinking of starting to drive the 20 minutes to the second closest CVS (even though this…read moreone is a 1 minute walk from me) or anywhere else for my prescriptions. The customer service is horrendous. I understand the volume at which they are helping customers, filling scripts, etc. but that is no excuse to treat your customers poorly - you can still be a nice human while you are stressed and busy. You can genuinely get kinder and quicker service at any college bar here on a bust Friday night. Every time I go in here I leave frustrated after waiting 45 minutes for my script that has been ready for over a day. This past time, they had it sitting in the counter right in front of me for 10-15 minutes before someone came and helped me. The main pharmacist was also very rude to the employees and during my long wait, I heard her yell at the employees. I also do not appreciate when the woman helping me was asking me about my personal prescriptions by shouting from way back in the aisles. I don't exactly want everyone in the whole store to know my personal business. They seriously need to figure it out here.

Terrible/rude pharmacy. Acting as manager because they don't have one. The man is very rude and…read morecondescending to customers. Thinks he is right. It took 2 trips , 4 calls to Walgreens, 3 to dr. Office, oddly enough 1 to Kroger's. Where I have never gotten a script. Kroger had to call Walgreens and help them figure out what happened. He had even told us it was being billed to Kroger.

Tried calling to ask a question, put on hold, she came back to the phone moments later to let me…read moreknow she needed a few more minutes she did that twice and the third time the someone came to the line I was just hung up on. Mind you 7 minutes of waiting just to be hung up on is rude asf. I called back and was abruptly placed on hold again so I just hung up I didn't wanna hold again to be hung up on again, I didn't mind waiting I get it everyone is short staffed these days and maybe they were busy I work in retail I get it but maybe you should advise your employees that if that in fact is the case and noone is available to address callers atm then politely say that it's really simple..." ik sorry we are extremely busy rn with minimal help can your please try back in 30 minutes and I'd be glad to help you.." oh and another thing totally forgot about this lol both times I called the same girl answered the phone like she was at home! She said "hello"!? I said umm hello is this Walgreens!? Like just don't answer the phone at all like did you forget your at work!? My guess is she's hoping folks think they got the wrong number and just hang up!! Ok that's all rant over I don't know what yall got going on but i know it's not customer service/ work!

This store doesn't have a reputation for above average customer service. I have always felt as if I…read morewere imposing on them over the past several years when searching for medical aids. The entire store management team need to go to a Dale Carnegie course. I have overlooked their poor attitude in the past, but in the future I'll listen to the voice in my head that tells me to take my business to a store where I'll be appreciated and valued.

I just want to commend management for hiring such a professional associate in Mandie Helge at their…read moreWestchester location! She is extremely helpful, very knowledgeable and friendly and truly an asset to this organization. Thank you for a positive experience!