Sean and Rick were absolutely amazing!!!! I appreciate their business!!! They did everything they…read morecould to get me in the car I truly wanted!!!

Sean, Rick and josh were the absolute BEST !!! After months of searching for a vehicle after being…read moreput in such a hard situation I thought I wouldnt get out of they worked so hard and were able to get me into the car I wanted!! I had the best experience!! I definitely recommend them!!!

I haven't been to a dealership in so many years I can't remember the last time but today I know…read morewhy! Took our Honda CR-V in for a recall on the passenger side air bag inflator. While they had it they did a multipoint inspection on it and Surprise, Surprise, Surprise as Gomer Pyle would say, found multiple things "wrong" with it to the tune of $922 in parts and labor including telling us the transmission fluid was brown and needed servicing. My wife said "Really? My husband just serviced the transmission less than a month ago" and at that point the service advisor started back peddling saying maybe it just looked that way because of the lighting! LMFAO!! I knew it was coming, as soon as we turned them down for the repairs, the high-pressure sales pitch started. Nothing will turn me off faster or lose my business quicker than someone pressuring me to buy something once I have already told them NO! Besides everything on the list IF it needed to be done I or my mechanic could have done it for a fraction of the price that Hendrick Honda wanted to charge to do it. Plus now we are getting letters in the mail at least once a week reminding us that "we need to schedule an appointment for our urgently needed repairs" I wonder how long we are going to continue to get these letters before they finally realize that we are not bringing the car back there ever again for any reason! I pulled the transmission dipstick after we got home and that was the reddest "brown" transmission fluid I have ever seen!! These dealerships will flat out lie to your face to try and make a buck. I may have been born at night, but not last night! Two stars only because the service advisor did reset our radio theft security code and set the time without charging us which shocked the hell out of me!

We had a wonderful experience at Hendrick Honda of Hickory. Vince and Art helped my daughter…read morepurchase her car and made the entire process easy, transparent, and stress-free. Both were patient, knowledgeable, and genuinely cared about making sure she felt comfortable and confident with her decision. As a parent, I really appreciated how supportive and respectful they were...no pressure, just great service. Highly recommend this dealership, and definitely ask for Vince and Art if you're looking for a smooth car-buying experience.

Shout out to Mark Spake for his outstanding service. My 11 yr old CRV's AC broke down on my trip…read moremoving halfway across the country. I had no clue where Morganton was before 3d ago! I was already headed to Asheville so I googled nearby Honda dealerships and was able to book a service appt with Morganton Honda online. I was happy to see them ready to take my car in for service at the appt time - no wait. They quickly evaluated my unit and found the problem; unfortunately, they didn't have the part in stock. Mark was able to source an aftermarket piece nearby, had it delivered and installed 2hrs prior to his estimated job time. They provided me with a great loaner so I was able to make the most of my trip - got a hike in and grabbed some food nearby! They texted me when the car was ready so I got the text on a trail. This was one of the most transparent, seemless experiences I've had - now I can continue on with my road trip in the summer heat!

If you like having a car sold out from underneath you this is the place to go. I have been working…read morewith a local salesman there for over a week waiting for a certain vehicle to come back from whatever repair work they were doing. The vehicle showed up the salesman called me we spoke and I told him that I was interested in purchasing it tomorrow and please send me some photos of the vehicle so I could see it. I received the phone call the next morning that apparently another sales person at this dealership didn't follow proper dealership procedures, and did a side deal on this vehicle and sold it out from underneath me. I was told that the manager could do nothing about it so I asked a question what is the point of him in the first place? The salesman was nice, but everybody else after that was completely untrustworthy and that's why people don't like car salesman It's too bad zero stars are not an option

Carroll is awesome to do business with. Honest car dealer that cares for his customers and will do…read morewhat he can to help them! Anyone In the market for a new car needs to give him a call and If he doesn't have it let him find you one. Thanks again!

Went to Bodylines and saw Rob for an estimate on front end damage. Gave us estimate, reviewed what…read morehe was replacing vs repairing. Very pleasant and professional.

Great service! Fast and affordable! I had an emergency malfunction with my sunroof caused by a…read morefactory defect that made the floor flood and not drain properly and it wasn't covered by manufacturer recall. I've had the issue addressed twice before, but it always happened again. Well Rob put an end to that. He fixed the sunroof leaking issue PERMANENTLY. He also quickly repaired the side panel of my Driver's seat and thoroughly vacuumed the leak puddles on my car floor. I'll definitely return and recommend his shop for any body work needs and towing.

Graham, TJ and the rest of the crew are top notch! They have worked on several cars for me over the…read morepast few years from minivans to an old beat up Land Cruiser and always advised on what made sense to do, not what might make them the most $. I trust them with the cars my wife drives and my new teen driver!

I dont like bad reviews and I rarely give them. But unless you know your stuff when it comes to…read morecars, Do not go here. As a single female who doesn't know anything, I feel they took advantage of that. Two people within Murray's told me different stories. One said I need this, this and that and the other said no you dont. I did have them do some ac work. They forgot to put the hood cover back on for the engine so I had to go back. When I called, they said, Oh, that happens all the time. Needless to say, I went to a other mechanic who did a thorough diagnostic on the car as if he was buying it. He said confirmed I do not need $2000 in repairs...ughhh