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    Wesley Automotive

    1.0 (1 review)
    Open • 9:30 am - 6:00 pm

    Services - Wesley Automotive

    Auto loan

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    8 years ago

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    Abernethy Chevrolet - lose screws and brackets

    Abernethy Chevrolet

    (20 reviews)

    My wife and I had an excellent experience leasing our new Tahoe LTZ from Abernethy Chevy in…read moreLincolnton! We did our homework and got pricing from several dealers in the area before making a decision. Abernethy's admin fee is a few hundred dollars less than dealers in the Lake Norman/Charlotte area, and they don't charge for extra paint protection or other add-ons that we didn't need (other dealers we visited tried to charge $1,000 for this on top of the selling price but didn't tell us about this charge when we called ahead of time!). We dealt directly with the sales manager Josh and he had most of our paperwork ready when we arrived. We were in and out in less than an hour and the entire team at Abernethy made our buying experience a seamless process which we greatly appreciated.

    I am extremely disappointed with how Abernethy Chevrolet has handled an ongoing water leak in my…read more2020 GMC Terrain. I originally brought the vehicle to Abernethy to have the sunroof replaced. After the replacement, I began finding significant amounts of water in the rear passenger floorboard after it rained. I returned the vehicle to the dealership and was told a leak specialist determined the water was coming from the roof antenna rather than the sunroof. I was told that issue had been repaired. The vehicle continued to leak. After another rain, I found approximately 1/2 inch of standing water in the rear passenger floorboard. After numerous calls and multiple emails to management without a resolution, I was eventually able to reach a general manager who agreed to have the vehicle looked at again. Abernethy kept the vehicle for 8 days. When I picked it up, I was told they found one sunroof drain clogged and another completely disconnected, and that both issues had been corrected. Unfortunately, what I found when I picked up the vehicle was extremely concerning. The windows were fogged from heavy moisture inside the vehicle. There was STILL standing water in the rear floorboards, and there were now large, visible patches of mold throughout the carpet. After having the vehicle for 8 days, it appears there was little to no effort made to properly dry the interior, remove the standing water, remediate the mold, or prevent further moisture damage. My concern is no longer just the original leak. This vehicle has now had substantial water intrusion for an extended period of time. I am concerned about mold and mildew, saturated carpet and padding, electrical components, wiring, corrosion, and other long-term damage caused by the water. What makes this especially frustrating is that this entire situation began after I brought the vehicle to Abernethy for a sunroof replacement. I have repeatedly given the dealership opportunities to diagnose the problem and make it right. Instead, after multiple repair attempts and 8 additional days at the dealership, I received my vehicle back with standing water still inside and visible mold throughout the carpet. I understand that water leaks can sometimes be difficult to diagnose. What I do not understand is returning a customer's vehicle in this condition after having it for more than a week. I am documenting this experience so other customers can make an informed decision. If Abernethy Chevrolet ultimately takes responsibility, properly repairs the source of the leak, professionally addresses the water and mold damage, and ensures the vehicle has not suffered additional damage from the prolonged water intrusion, I will gladly update my reviews to reflect the final outcome.

    Wesley Automotive - autoloanproviders - Updated October 2026

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