To be honest I wondered how a subway could service right next to a real sub shop. ( first time visit ). Then. I tried to order. The kiosk. Was less than fun to navigate. Not thrilled about wanting my phone number. And then this. And now I see why subway can survive. This is a pathetic sized sandwich for $7.00. read more

Head West Sub Stop - My lunch today - Sandwiches Near Me - Springfield, Illinois

Recommend over subway next door. The toasted Italian with banana peppers and jalapeños was very good. read more

Head West Sub Stop - Italian sandwich toasted with banana peppers and jalapeños - Sandwiches Near Me - Springfield, Illinois

Specifically requested No mayo but it has to mayo. My pastrami sandwich lacking pastrami.

It's close to my apartment and well-suited for fast delivery, which is important since I'm in a wheelchair and cannot just hop over when hungry. Good soups and consistent sandwiches fixed just how I like them. read more

Really great subs! Stopped on our way to St Louis and were happy we did. Friendly service, super clean, HUGE sandwiches. Do yourself a favor and Headwest read more

Best sandwiches in town! I don't think it's even close. PLUS add in those yummy brownies and you've got a great meal. My only negative is that they are a little pricey. Feeding a family of 4 was EXPENSIVE! read more

Great food the tuna sub taste delicious. Really good food and people would recommend. Good music and ambience as well.

Top three sandwich in town. Laid back atmosphere, never the fastest service but pretty friendly.

Everything was clean fresh and made how we all ordered, Jaiden and the rest of the team were WONDERFUL!!!! ALL SHOULD HAVE A RAISE!

I've eaten here a couple of times. It's been good both times. Their bread is a "sweet" bread. It's not too sweet though and it's extremely fresh. Sandwiches are all made when you order in front of you. It's kind of tough to see the veggies (unlike Subway), but they do a good job telling you the options. That said, the veggies were also extremely fresh and tasty. I had the Italian sub. The meat was excellent. And, the sandwich was really well made. Everything was distributed perfectly. High marks for the staff. They also have one of those soda machines with a ton of flavors. I love those. Overall, if you have the time, I'd recommend it over the Subway that's in the same parking lot. Total cost was $10 for a full size (about 10 inch) sub and drink. read more

Head West Sub Stop - Italian sub on sweet bread. - Sandwiches Near Me - Springfield, Illinois

Came in here and beat a huge rush of people - but the short moment we had alone with the staff was great. They were engaged in us and conversation and gave great recommendations for our subs. We got it to go but everything was made neatly and wrapped tight and was still hot when we got back. The subs are much longer/bigger than I anticipated, way too full after I ate the whole thing. It seems that people like their soups too, but it was too early for me to get one! I did get a brownie though and it was delicious! read more

Head West Sub Stop - #2 - Sandwiches Near Me - Springfield, Illinois

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Fantastic sandwiches, good atmosphere. Service was good and prices were reasonable. Definitely worth stopping at over anything else nearby if you're on the road read more

Amazing subs! Wish there was one around me... would much prefer over eating at Subway any day!

My favorite sub shop in Springfield...better than Subway, Jersey Mike's and Monty's. The staff is hilarious, the ambience is laid back and the sandwiches are all outstanding. I have been here more times than I can count and have never had a bad sandwich. Even when I have friends/family from out of state/town come visit I make sure to take them by to try it out; they rave about the bread and the uniqueness of Head West. I always pick up a Springfield Times magazine when I am in and one of the few places I don't mind chilling at and reading the magazine even after I am through eating. I cannot say enough good things, simply do yourself a favor and stop by one of their locations! read more

Delicious subs. Much better than chain sub shops. Made to order and plenty of meat! Will definitely return when I'm going through Springfield! read more

I will have to say this little gem is a very wonderful place. At first I was like..... yeah this won't fill up a bumble bee. But hen I ate it and was completely stuffed! I can barely breath. And the food was exceptional. The staff were very sweet and I really enjoyed my visit! Thanks again. I would recommend. read more

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The hubs and I stopped in on our way to a show at ISU and were pretty disappointed. I ordered the veggie meatball sub but when I opened it there was a long, brown hair in the wrapper next to my sandwich. I took it up and showed the clerk, who apologized and made me another sandwich. He apologized again when he brought my sandwich out and gave me a free cookie, which I appreciated. I then bit into my sandwich and it was cold all except the first bites on the edge. I didn't bother to take it back again. We had places to be and I figured it just might end up worse. read more

The manager with Bozo the Clown red hair and saucer spacer earrings is a jerk. I patiently waited in line while he worked the on-line orders coming in. He never looked at me or acknowledged me. After a 5 minute wait, another person came up to take my order. While waiting for my sandwich to be made, I attempted to make small talk with the cashier. I pulled my mask away from my mouth so I could talk when Bozo the Clown shouted at me from across the room to put my face mask on. The mask was on but pulled away from my mouth so I could speak. He is a bully, obviously rude, deceitful about my mask. When I left, he sarcastically yelled " have a nice day". I can buy a sandwich anywhere. Why would I go back? read more

Head west use to be the best in Springfield, but the hit or miss customer service mixed with hit or really miss on quantity of food has me staying away, tonight was first time I've been back in months, great service with a disappointingly small $10 sandwich. It doesn't make sense that subway provides a better experience. read more

No stars, but I had to at least do one! Both employees were the rudest EVER! Lady behind counter was practically yelling asking what we wanted, and was acting like we were in her way and she had better stuff to do, the guy checking us out wasn't any better, had to remind him of the Jones soda we ordered after he had snapped at my 9 year old which one she wanted. Bread was stale and falling apart, sup disappointed, will NEVER go back to this location and going to make sure neither does my friends and family read more

12 hour road trip and was looking for something other than fast food chains. Conveniently located just off the highway. Outstanding subs. So good we planned to stop for lunch again on the way home. I don't know how the chain sub shop in the parking lot can stay in business! read more

My boyfriend and I were on a weekend road trip and needed a fast meal. We were delighted to find this unique sandwich shop on Friday. The reviews are true -- the sweet bread is so good! We decided to go back to this restaurant on Sunday. Between the two of us we got to try 4 sandwiches. I liked the Italian the best; he liked the ruben. And the cookies were great, too. read more

Skip the major chain in the parking lot! Great sandwich and soup. Nice workers and fresh meat and bread. Jambalaya was excellent. read more

Head West Sub Stop - Sandwiches Near Me - Springfield, Illinois

The food here is phenomenal. There's a ton of different sandwiches and toppings to choose from and they offer a lot of side items like brownies (which are generally amazing) and Ben & Jerry's ice cream. Four stars instead of five because they don't offer delivery service reliably. read more

Ridiculously incompetent service. Meg is the worst. Ordered a simple Italian, toasted on Wheat; no mayo or oil/vinegar. First try, they gave it to another customer. 2nd try, the sandwich never got made. 3rd try, sandwich had mayo & oil, even though we reminded them to hold them. Meg then tried to say there was no mayo... and then asked if there was a problem, like if we were allergic. REALLY BAD. read more

Mediocre subs...clueless staff. I walked in and stood by the register for several minutes only to be cut in front of by someone who knew the one of the workers by name. Very insulting. The staff here just seems to ignore the 'first come first serve' rule. Very good pastrami here...However I'll just go somewhere else where they acknowledge you when you come in and serve you before the people who walked in a couple minutes after you. read more

Awesome subs! Support a local business with wholesome ingredients and friendly staff. Go beyond the franchises surrounding this quaint sub shop. read more

Pretty good ..pretty good. They have the Coke Machine that makes whatever you want. Not sure how that Subway is still in business. Huge portions at cheap prices. read more

Tried another location this summer and was highly impressed with the set up, service, and the food was fresh and top quality. This location today though wasn't of the same standard. The ingredients weren't fresh and the service wasn't the best. The sandwiches were put together very sloppy and messy which made it a hassle to eat while on the road. I'll still give them my business because of the first experience and just hope this time was just a fluke. read more

First time here, driving from STL to Chicago. Needed something filling for lunch, did not disappoint. Italian on sweet bread, with banana peppers. Excellent. read more

Head West Sub Stop - Italian on sweet bread w/ banana peppers. Toasted. - Sandwiches Near Me - Springfield, Illinois

I had the worst experience at the Jefferson store, it's been some years back. Granted it was very warm out that day, standing in line at or around lunch time. The people were standing out the door, the employee who was making the sandwich's YELLED at the people to close the door. I understand the a/c was on. But he could of asked nicely!!!!! There are a whole lot more sub shops that don't YELL at there customers!!! read more

While traveling southwest on Interstate 55, I was yelping for a place to grab a quick bite to eat. I quickly noticed several Head West Sub shops pop up on the Yelp app. Head West is a local Springfield chain that promotes their sweet bread subs. This location just off I-55 on Toronto Road (south of downtown Springfield) has an interior "decor" of brightly painted walls, punk art and rock 'n roll music. This eatery seemed to attract a younger aged clientele of high school teenagers and 20-something's. The menu offers soup (changing daily), salads and, you got it, submarine sandwiches. All sandwiches are served cold, unless requested otherwise. I like their "Pick 2" deal (choice of salad, sandwich and/or soup) for $6--similar to Panera but without the side. I ate the Chicken Salad Provolone sandwich. I wasn't super impressed, but the sweet bread was pretty tasty. The garden salad was basic with lettuce, tomato, green peppers and onion, but the chef salad with cheddar cheese and ham looked better. I'm not sure if I would stop here again, however, it is probably better than the Subway which shares the same parking lot. read more

Head West Sub Stop - Head west exterior - Sandwiches Near Me - Springfield, Illinois

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I had a veggie sub and thought the bread was outstanding! The line was confusing, and I felt like the staff did not have a clue of the needs of the customers. read more

HORRIBLE service. Came here based on Yelp reviews on a road trip. I ordered two simple subs and ended up walking out the door after nearly an hour with a sub that wasn't even what I ordered. Staff member Meg resorted to sassing me, rolling eyes, and telling me I was wrong over just kindly fixing multiple things they messed up on two simple sandwiches. I was refunded by a kinder staff member, but Meg was absolutely awful. I must admit the sweet bread was good, but today's ridiculous service wasn't worth the extreme wait or awful staff. This establishment, and particularly Meg, completely ruined my afternoon. AWFUL. read more

Ordered a vegetarian sub (E) toasted to go. Get back on road to Chicago, open it and it is cold and piled high with ham and turkey. Called store nothin they can do for me unless I drive back. Can't do cc returns over phone. Place was not busy. Their excuse was they have two new guys. read more

First noticed this place when pulling off I-55 trying to find the bigger, national sandwich chain. Reviews on Yelp were good for Head West, so we decided to try it. Got the Italian and it was packed with plenty of meat. Bread was good, but not great. Friendly staff, lots of Grateful Dead playing while we ate lunch. Would definitely stop again, as the menu is varied. read more

Better than average subs available hot or cold. I'm a fan of the roast beef sandwich or the turkey sandwich. The bread is fresh and very tasty. Given the fast food choices in this vicinity, this would be the best choice! read more

Hands down the best sub for the price you pay! Huge, great quality and delicious! Everyone is super nice and very conviently located off the highway. We stop here every time on our trip from St. Louis to Chicago. read more

Every time I'm in Springfield, IL I stop at Head West. I like the laid back style. The chicken sub is awesome. I'll definitely be back!

Forget the Subway in the same strip mall. This place rocks. The subs are served on sweetbread which is soo good and they pile on the meat, much more than Subway offers. I had a turkey with provolone and tomato and it filled me up. Can't imagine what it would be like to get a sandwich wit heir "Basics". read more