I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

Highly recommend Sharif! Here's why:…read more - Delivered Results - wired my new turn-of-the-century house with a Ubiquiti Wifi network and surveillance cameras. I'm now awash in high speed internet (critical since both my wife and I run our respective businesses fully virtually from home). - Went Above and Beyond - I'm a neat freak. Luckily Sharif is too. Sharif and his colleague Mike made sure cables were tightly run and barely visible. They went so far as to help me remove all the defunct coax running around my house too. - Responsive and Conscientious - Sharif is prompt over text and email (rare with contractors!). He also came back to replace my malfunctioning NVR drive and troubleshoot my G4 doorbell at no extra cost.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

Mike never engaged on our cabling project despite his stated willingness to do so. We set up…read moremultiple onsite meetings to which he just never showed up to. His leading us along as if he wanted to engage on this project cost us time and money.

Mike and Sean were a pleasure to deal with. They worked around my schedule to get some coax cable…read moreinstalled. Due to the HOA the cable could not be visible on the exterior of the building and they did a great job of hiding the cable. if I didn't know where to look I wouldn't know it was there! The price was fair and the work excellent, thanks!

Matt was super helpful throughout the entire process…read more Definitely will visit them again.

From the owner: Chicagoland's finest Security Integration and Structured Cabling Company. Providing Security…read moreCameras, Burglar and Fire Alarms, Access Control, IoT, and more.

I just got my phone and called to make an appointment to set up the transfer from old phone. Max…read moreanswered the phone and said no appointments 1rst come 1rst serve. I don't have a problem with that as a side note for sake of this review and at no point disputed this policy. He said I could do it myself it's easy. Maybe for him since he does this everyday. If he had to do what I do for a living I would be more considerate and not tell him my job is easy. Besides that as he spoke he went on explaining my options to seek help online. His very long winded run on explanation without taking a breath I was trying to relieve him of continuing on by saying I prefer in person assistance and he hung up on me. When I called back to get the full scope the character of Max as a human being he denied hanging up on me and accused me of hanging up on him. Why would I hang up when I was seeking much needed help?! He is the one who didn't want to be bothered with me with his arrogance and his attitude run sentence as though each word ran together as one very long word in a very long run on sentence. The audacity of him and unconscionable to say the least to treat a new customer with such lack of dignity and respect. Left me shaken up literally.

Had a problem with my iPhone and talked to Jimmy over the phone who helped me solve it. Very nice,…read moreprofessional, and wonderful that I didn't have to go into the store. Thank you.

Dan was very accommodating and professional. He was able to get me the type of website I was…read morelooking for- he was accessible and easy to work with. Glad I found him! Highly recommend!

Dan provided great service today! Nice to know we have a trusty IT professional nearby. Thanks!read more

I had the worst experience and I will not be a Verizon customer anymore after being one for the…read morepast 5 years. Tyler is a scam artist. I would like to clarify that moe and griffin are very helpful , however the one time I came in there they weren't. He(Tyler ) took my iPad in, sold me a I'll of goods and my phone bill jumped up to almost 400 from 85! Then there's all of the fees that they don't tell you about ! Tyler told me to go through insurance and Sell the phone off line which I did not do. The owners aren't helpful, they were rude, and what happened to the invoice when I traded my iPad for $40? They couldn't provide it, so where is my iPad? Also selling me another line I didn't need, an internet service that I didn't need, just to "justify " the plan that didn't even serve then blamed it on AI is unacceptable. I will no longer be with Verizon. Verizon had a lawsuit against them back in 2024 nationwide bc of the same issues and the same behavior. The only person that really was helpful there was

Amazing!! I have been a customer for over 10 years, this was by far the best experience I have had…read more Two days of run arounds, if we didn't meet Kyle, I was ready to find a new phone carrier. Kyle made activation and transfer of data painless! He went above and beyond. Answered all our questions and then some. The customer service .... OUTSTANDING. They were busy since the minute they opened. Phone rang, he apologized and asked if he could take the call. Absolutely...multi tasking, hell yes. Handled the call and went right back into assisting us. While he was on a customer call he was still processing my information. I will only return to this store if feasible. Thank you, Kyle! We appreciate you!