I recently signed up with Scan Security for my home in East Hampton. I work in the city, and visit…read moremy home on Long Island for the summer. I called into Scan because I didn't understand how to login to one of their services. I spoke to a guy named Joe in service. He answered all of my questions and was able to walk me through using their Total connect application. I can now control my home by using my phone. I was very satisfied with the time and patience he took in teaching me how to download the application, and using its features. very happy with my commitment to Scan.

I finally abandoned them altogether. The helpline was useless (like the people answering the phone…read moredid not know the geography of the area my house is in). I had some good years with these guys but the customer service abandoned me.

While I couldn't use them because they don't serve Nassau county, they were very helpful with…read moreexpected costs in spite of the fact that I wouldn't be a customer.

We've been using Protech at our company for years now. Their customer service is above and beyond,…read morethey are always available to help or answer questions, and the camera system they installed is top notch. I would recommend them to anyone looking for a surveillance system at a great value!

I've used many alarm companies. Now, with Systems Design, this is the first time I've had the most…read moreprofessional, honest company that explains everything. It does excellent work from top to bottom, starting with my salesperson, Bob Haff. I can reach him right away & he's so helpful. Other great folks there are Mark, the tech, Curtis, the owner, Jose, a manager, and office staff who always get back to me promptly. To me, Systems Design is the premier alarm company in the Southampton area. In many homes you need both wired alarms and wired cameras and this company does it all. Systems Design provides customer peace of mind, great service & trust, a first for me.

From the owner: Residential Audio/Video, Security and Automation.read more

Not caring or professional people! They just sent a letter and from one day to the other I was…read moreput with another company without a choice. Even more they are asking for payments but when I call them the phone is not in service.

These bums, after 15 years as a customer, left in the dead of night. They sent a letter saying…read more"thanks for the memories.. integrity, honor you as a customer, blah blah blah.. you are now with ADT. Called them next day. Phones disconnected. website down. If they ever do come back in business, avoid them!

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Jeff Bertuccio is so professional.He Is very honest caring…read moreand delivers With his excellent staff ecemplary Service.highly recommended Veronica prezeau office manager So caring and joe coffey assistant of Jeff very professional Oscar messer

Have had a 5 yr contract with them with no issues whatsoever. Anytime the alarm went off the call…read morecenter called immediately. No problems with adding people on and taking people off the alarm code system and changing the phone call #'s of what number to call 1st, 2nd, 3rd, etc., meeting with them soon, to renew contract and add on surveillance. hopefully it will be affordable.. :)

I don't understand the previous rating at all. My experience was the opposite. Suffolk Security…read moreSystems is one of the best businesses on the North Fork from what I see and hear. In fact, the owner, Paul Romanelli was just awarded the Suffolk Time's Businessperson of the Year award. You should search for that article. My experience seems to be similar to everyone else I've talked to (and everybody uses them out here), is that these guys know their stuff, they're honest, they have all the latest tech, and they're just really good, trustworthy people you'd want looking out for your home. Paul donates to just about every cause out here and puts in a lot of time for good causes. He's even on the board of the local hospital. On his website there's a video of him explaining North Fork alarm systems and the unusual challenges out here. You can't go wrong with them.

Always responsive, a critical feature for an alarm company. Extremely courteous and friendly. A…read morepleasure to work with for over 20 years.

Long over due! Christian was great. Super professional and helped me out in a bind. Highly…read morerecommended!

I contracted CMD Technology for a security system for my business. The owner 'Chris' was extremely…read moreprofessional and gave me a few options with cost breakdowns and timeframes to complete the work. I was satisfied with the overall outcome of the security system. The project was completed on time and on budget! I will definitely be a repeated customer when upgrading my home security & entertainment systems.

My husband and I just utlized True Defense Solutions for a security cameras install at our…read moremultifamily apartment building. Andrae 1st met with my husband for an in-person consultation and then he provided us with several options. We could have used an old video camera system with some new additional cameras or we could go for a complete security system upgrade. After discussing the pros and cons of each with Andrae, we opted for a complete security system upgrade with new cameras and monitor system. We had a total of seven cameras installed. Andrae and his team installed all of our cameras in one day. We can now view our property LIVE via the security camera app Andrae helped us to install on our phones. The service provided by this business was great. From our initial phone call, to the in person consultation, to the camera installation day, and finally wifi internet connection of cameras with FiOS service. Andrae is very professional and we highly recommend him!

Let me start by saying this is the most reliable and honest security company I have ever…read moreencountered, Andre is a very stand up person, he is nice, fair, soft spoken, on time and will negotiate a very fair price, and does absolutely the best work ever, I highly recommend True Defense Solutions for all your security needs, I promise you will not be disappointed or discouraged, I was skeptical because I found this company on Yelp, best decision I ever made, now, I also have a very reliable security team for all my security needs, Thank you Andre, as you have made me and my husband true believers in honesty and integrity, it is our pleasure to have met you and used your services, I wish I could give far more than 5 stars. Thanks M & J Holland