i have bought many appliances from the Southampton PC Richard's for many, many years. I have…read morealways received great service and timely delivery. I returned to the store last night in need of a refrigerator, as ours gave up. Living out of coolers is not fun, and having a diabetic in the house just adds to the problems. After waiting for someone to assist me, I was met with a salesperson who really was not interested in anything I had to say. Delivery will take up to 5 days, and when I asked if she could mention the health issues, nothing was said. Next time I will spend the time and go to Home Depot or Lowe's. Not a way to treat many years of loyalty!!!

In many cases products we buy can seem like commodities. Many places offering the same products…read more I have found the most important part of any purchase is the level of service provided to the customer. Dean Alonso excels at the art of customer care. Before you purchase,providing you with options to help you find the best product to fit your needs. During the sale, with any promotions that might be available. Helping you with the best options for delivery and installation of your new item. Most importantly after the sale, that the most important to me. Dean Alonso addresses any concerns I have after the sale, he works as hard for me after the sale as he did to earn my business. A true professional, I wont deal with any one else. If you are shopping for Appliances, Electronics, a mattress,ask for Dean Alonso. See the difference great service makes.

I went in there and the first thing that blew me off was the smell of concrete and the lack of…read moreemployees but overall they helped a bit

I called to check for an adapter, first hold time 11 minutes. I called back hung up after 9…read moreminutes. this store is terrible.

My girlfriend and I came in with broken iPhone screens. Mine was a clean crack across the front…read more Hers was entirely shattered to the point of shedding glass shards. We chatted briefly with the man behind the counter and went shopping. One hour later, both had been repaired perfectly. It was a rough hour without my phone, but now it's good as new. The guy who repaired our phones was fantastic, and the repair was cheaper than other places we looked at on the island. The shop is located inside of a trade store called Wilson Express (or something like that) across the street from TJ Maxx.

Poor service, incompetent employees stay away if you need to get a device fixed. The business…read morerecently had a covid scare and had to shut down facilities for two weeks...apparently. Diligenter Calcare with these guys...

I just started going to Battlegrounds recently, The guys…read morereally know their stuff! I'll keep going there from now on... I have no problem recommending Battlegrounds! Happy customer, Joe S.

James is the best. Thank you to his team for repairing my broken Amazon Kindle. I referred him to…read moremy friends for many more repairs. What a friendly and welcoming store located just around the corner.

Audio Den is outstanding in every way. Malcom in sales is the best--so knowledgable & professional…read more A pleasure to work with. James Feldstein & Roy also fantastic--their knowledge is second to none I thoroughly and with no reservations recommend this store. Sheldon Simon

they are not great as they used to be because they don't have a showroom as they did in the past …read more It's hard to audition equipment if you can't listen to it . over the years they were great but I understand brick and mortar audio stores are becoming rare

They responded to my yelp request to assess my existing system at my new home for any issues that…read moremay exist immediately. Office folks and the guys that came to service my home were all very friendly and helpful. I will certainly use them if needed in the future.

Their representatives came out on short notice to pump our tank and were helpful in giving us…read moreadvice on tree root damage to our septic line.

Worst service ever. These people never show up and never answer the phone. Very unprofessional…read moreand unreliable. Do not use if you want good service.

Don't buy showroom items…read more We bought a full high end kitchen to find out later on that it was incomplete. They sold us a hood without the fan, and a set of three fridges without brackets. In addition they are denying the issue and not helping at all.

Got brand new appliances from Plessers and the dishwasher had major issues - door would not shut…read moreproperly, and hose was leaking. I immediately notified Plessers of the two issues. They said it was the manufacture and not their responsibility to fix it. They gave me a number to call, I had to wait on hold for hours, send multiple emails, and it took over 2 weeks to get the new part and a tech to finally come out. 2 full weeks without a brand new dishwasher that works. As I write this, service is finally scheduled for tomorrow and they asked for a 10 hour arrival window! Crazy. These should be simple, in stock parts. The Plessers customer service department has no idea what is happening... as service is outsourced. They did tell me that if my plumber replaced the hose, it would breach the warranty. DO NOT BUY from Plessers. DO NOT BUY from Plessers!! The entire experience was horrible, they should have exchanged the dishwasher, taken it back, or mailed me the correct part. I encourage anyone buying appliances... ensure they have IN HOUSE service!! Go across the street to P.C. Richard's, as they have their own in house service department, Plessers does not have their own service department. I bought my kitchen appliances from Plessers and everything else from PC Richard's, it was a night and day better experience across the street! It might sound like it's not a big for them to outsource service, but it is. PC Richard's will price match anyone, and you can use their service department so they come out immediately. Run away from Plessers!!