In many cases products we buy can seem like commodities. Many places offering the same products…read more I have found the most important part of any purchase is the level of service provided to the customer. Dean Alonso excels at the art of customer care. Before you purchase,providing you with options to help you find the best product to fit your needs. During the sale, with any promotions that might be available. Helping you with the best options for delivery and installation of your new item. Most importantly after the sale, that the most important to me. Dean Alonso addresses any concerns I have after the sale, he works as hard for me after the sale as he did to earn my business. A true professional, I wont deal with any one else. If you are shopping for Appliances, Electronics, a mattress,ask for Dean Alonso. See the difference great service makes.

i have bought many appliances from the Southampton PC Richard's for many, many years. I have…read morealways received great service and timely delivery. I returned to the store last night in need of a refrigerator, as ours gave up. Living out of coolers is not fun, and having a diabetic in the house just adds to the problems. After waiting for someone to assist me, I was met with a salesperson who really was not interested in anything I had to say. Delivery will take up to 5 days, and when I asked if she could mention the health issues, nothing was said. Next time I will spend the time and go to Home Depot or Lowe's. Not a way to treat many years of loyalty!!!

I've used their printing services several times and always have had a good experience. You can…read moreemail them the documents and they will have them ready for pick up. The retail part of the store is usually understaffed so you just have to find things on your own. Prices are ok.

Print job was done just before closing os I had to wait until next day to pick it up. I later…read morediscovered the first page was missing when I compared the second set to the first. The missing page was one I think I missed saw on the counter when I picked up my order. I thought it was just an extra copy until I figured what page was missing.

My girlfriend and I came in with broken iPhone screens. Mine was a clean crack across the front…read more Hers was entirely shattered to the point of shedding glass shards. We chatted briefly with the man behind the counter and went shopping. One hour later, both had been repaired perfectly. It was a rough hour without my phone, but now it's good as new. The guy who repaired our phones was fantastic, and the repair was cheaper than other places we looked at on the island. The shop is located inside of a trade store called Wilson Express (or something like that) across the street from TJ Maxx.

Poor service, incompetent employees stay away if you need to get a device fixed. The business…read morerecently had a covid scare and had to shut down facilities for two weeks...apparently. Diligenter Calcare with these guys...

They built a gaming pc for me got all the parts showed me how to use it and assembled it for and it…read moreworks very well 5 stars

I just started going to Battlegrounds recently, The guys…read morereally know their stuff! I'll keep going there from now on... I have no problem recommending Battlegrounds! Happy customer, Joe S.

they are not great as they used to be because they don't have a showroom as they did in the past …read more It's hard to audition equipment if you can't listen to it . over the years they were great but I understand brick and mortar audio stores are becoming rare

I've purchased a few pieces of gear from Audi Den over the years, and it always has been a great…read moreexperience. The support throughout the sales process and afterwards was excellent.

They responded to my yelp request to assess my existing system at my new home for any issues that…read moremay exist immediately. Office folks and the guys that came to service my home were all very friendly and helpful. I will certainly use them if needed in the future.

Their representatives came out on short notice to pump our tank and were helpful in giving us…read moreadvice on tree root damage to our septic line.

Worst service ever. These people never show up and never answer the phone. Very unprofessional…read moreand unreliable. Do not use if you want good service.

We worked with Meghan, who was lovely. Were were looking for 2 replacement dishwashers because one…read moreof ours conked out and they were both almost 8 years old (built in obsolescence made it not worth repairing). She was extremely honest and gave us all of the details we needed to make a smart choice. I had already reviewed many details on Consumer Reports so I had a few questions that I know were correctly answered because I'd done my research ahead of time. I've bought appliances (including BBQ) from only Plesser's for the last 8 years, and I've spent a lot, but the service I've gotten is amazing! You're not just a#, you're a real person and they are extremely helpful. Honestly, I think it would be crazy to go anywhere else because they can get you ANYTHING you might wants. It's ok to look elsewhere if you want to see something they don't have on display, but when it's time to buy I see it as a no-brainer. Plesser's all the way.

I purchased an AGA Elise Series range from Plessers approximately one year ago, a nearly $13,000…read moreappliance. It arrived defective straight out of the box: one of five burners did not function at all, and the oven preheats at a fraction of the expected rate. What followed was a year of frustration. Plessers initially dismissed my concerns and directed me to the manufacturer, Middleby. Middleby directed me back to Plessers. After considerable back-and-forth, Plessers arranged a repair visit, but the technician arrived without parts. Weeks later, a second visit. The burner still did not work. The repair technician himself advised me to request a full return and replacement, as the unit should never have shipped in this condition. Plessers refused. When I disputed the charge with my credit card company, Plessers contested it. After that, they stopped responding entirely to my letters and calls. It took months more before they arranged a third repair appointment, at which point the technician again arrived without the necessary parts. One full year later, I have a $13,000 range sitting in my kitchen with a non-functional burner. I have received no resolution, no accountability, and no meaningful customer service only rudeness and stonewalling at every turn. I would strongly urge anyone considering a major appliance purchase to look elsewhere. Plessers' conduct after the sale has been, at every stage, deeply disappointing. I would not wish this experience on anyone.