I had my drivers side and passenger side windows tinted a much darker tint than factory tint. From the time I walked in the door to the time I left I felt like an important customer and they appreciated my business. The quality of the tint is spectacular. There are zero flaws and the tint percentage is exactly what I asked for and needed. If you need your windows tinted I suggest you go here and give these guys a shot!! read more

Our Viper alarm system went wonky and they fixed it in minutes and they refused to charge us. Wonderful gentleman helped us. When we update our stereo system this is where we are going!!! read more

Quick responses over messenger and very courteous service. Every employee was kind and I'm assuming the boss man seemed super chill and kind to his employees. Love the work they did and the service they provided. I also feel the price was fair. read more

HD Audio/Video - Newly tinted windows - Car Stereo Installation Near Me - Longs, South Carolina

STAY AWAY!!!! I'd give zero stars if I could. I just spent 85.00 to have a brand new dash camera installed(hard wired)and it doesn't work. They are trying to tell me the cable is bad. The guy just got ignorant with me and walked away. He is saying it works on his phone so its my problem. Now I've brought my last 3 cars here for various items, but never again.. read more

I hate writing bad reviews, but I haven't experienced anything like this before. HD audio is the most unprofessional business I have ever delt with. Thats really saying something because I was a prime contractor for the government for over 30 years and have delt with hundred of thousand of small businesses. My first contact was for a diagnostic to be performed on my stereo. The tech was informative and professional. He temp fixed my problem and that stopped working before I left their property. I dont fault them for that it was afterall a bandaid until they could schedule me for an appointment. They got me in a week later. I dropped the vehicle off and came back two hours later and they had never touched it. I asked for my money back and in doing so I may have used the word (Bullshit) in front of the young lady working the front desk. One of the tech was listening from the back (coward) and came out hostel as hell. He was using my use of language as a smokescreen to cover up there completed ineptitude. I was not that out of line. That tech has no business dealing with the public. He is a huge guy who uses his size to bully people. I felt completely threaten maybe because I have been in a wheelchair now for over ten years. In my younger years I would of taken a swing. (I probably would have got my but kicked but I don't let any man disrespect me). To their credit they did refund me my money. If you want to save yourself the trouble of dealing with this company, I suggest finding someone else to service your car stereo. read more

Botched tint job on can am defender limited Botched audio system it's been 2 weeks since I had originally got tge crap work done and I still have a crap job and changed me almost $1200 for two 6" speakers in factory location 125 watt Amp and Bluetooth connector and was supposed to get 10" sub and box marine grade but still don't have and told I wasn't a priority since they already have my money please stay away read more

Terrible service! Went for 6×8 speakers.. First ordered wrong size than installed 5 1/4 with an adaptor without telling and played it off like they were the 6×8 will NVR go here again and potty anyone who does! Century 2000 for life! They fixed me up for a great price read more

I recently started having problems with my factory speakers. I have known Heath for quite some time and have kept an eye on the work him and his team does so I asked him for his personal reccomendation. I got some speakers sent to me here in Phoenix from him and I have to say the difference is quite amazing. Not only did he know exactly what I needed, he even gave me some tips and tricks with the setup and installation(I havent personally installed speakers in a car since my 20s). Even from all the way in SC, Heath was as helpful as could be. read more

Went in for tint, paid cash. Was told my backseat dash area was broke after I paid by someone who didn't work there. Management never said sorry. Called me and was angry at me for being upset. Had to drop off car again for repairs, now it rattles. IRS should check this place. read more

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These fellas know their stuff and the owner has been installing audio components for the locals for over a decade (Heath has been EVERYBODY'S go-to guy) I've never been pressured to buy and I've always been offered high-quality components and they've worked with me on prices and budget to get what I need. Installations have been quick, worked as they should, and seamless so I don't see any loose wires (well hidden) If you're looking for car audio - this is the place. I'll be looking to do a surround system and com/music system for my home soon - this is where I'll be going. read more

Expensive and unprofessional, $50 per window to tent is outrageous. Was told they could leave my car if I wanted to and they might be able to get to it today LOL. read more

These guys are scammers. Told me I had a blown amp blown door speakers and blown sub. Dread lock guy comes in and says man it's not good. You wanna try to fix it or do you want us to. I said I will get a second opinion. Well I did. Bought an amp off eBay for $89 pugged it in and what do you know just like new. No blown speakers. I knew they were trying to scam me. BEWARE OF THIS SHADY OUTFIT. read more

Very unprofessional.. made 2!trips to have repairs done .. didn't fix either time was told to bring it back next day both times and I had an appointment with owner! Office help is very rude.. I'm 59 and worked 30 employees in my own business... unless your a stereo thug.. run!! read more

don't take your stuff here... I've had 2 12" kickers with a 600watt kicker amp for the past year no problems. It went out so I took it to these guys they said I had a ground wire issue and my amp was going into safety mode due to it not being powerful enough. They said my only solution was to buy a new stronger amp... lol I'm not that stupid now come on... the ground was perfectly fine and it was a burnt fuse and an issue with rca cables. I was told some utter bs so I would spend a bunch of money just to end up with the same issue. is it not just easier to be honest with someone instead of feeding them so bs? read more

Very unprofessional staff and not reliable smoking weed in shop and around cars I tried to contact owner and all he did was make excuses .

HD audio is a complete rip off even if you have a receipt and part is unused they won't return nor give your money back as I explain to HEATH THE BIG NASTY who's over the workers with a ATTITUDE LIKE HE SCARE SOMEBODY NO FOLDING THIS WAY when proven wrong he's a shitty business Owner you don't act the way he did and your store credit is a bunch of BS I paid 100 dollars for a wiring kit for my radio that wasnt for my car when I called they told me call back in 10mins I called back in 15mins the dude told me 89bucks I was cool with that got there it was 169 he charged me 100plus tax then the fuse block and holder they said it's 10bucks I paid 30 cause I needed it was gone do the amp kit and radio install my self I have no issues when I do things myself unfortunately I'm not use to gm products and running 0ga power wire was gone be challenge so I booked a appointment with 360 Motorsports in myrtle beach sc who has been honest and upfront with me they told me and showed me they gave me the wrong part took it back and all that happen they will sell you the wrong part claiming it was the right and that's what the vehicle calls for but when you go to tell and show them it's the wrong part be ready with his mouth you'll want to punch him in it if I could I'd give negative stars for being such shitty people and to think I recommend them and brag to people about them never again people work to hard for there money to be stuck with a item they said was right and it's not and won't take it back read more

Only gave a 1 star cause I had too.Far as car audio goes they have no clue what they are doing.I took my truck to there location 30mins away. Brand new expensive 2 ohm subs in box still. Brand new expensive 2 ohm amp still in box. Brand new speaker box and a capacitor brand new told them I wanted it all hooked up.I go back to pick it up they didn't wire the capacitor up and they wired the system up 4 ohm so 10 mins down the road the amp went into safety mode. Went back next day they rewired it and told me I should have bought a 4 ohm amp for my 2 ohm subs. So obviously they have no clue. I make it another 10mins down the road and my radio quits working all together.This is no cheap set up 400.00 amp, 425.00 subs nice box and expensive deck. Just wanted this out there so people know the knowledge of these people is extremely bad in there line of work. So save yourselves time and money and go elsewhere also with this being said was charged 280.00 for this wiring job. Which is same set up I had in my previous truck but all new again. The previous set up was done at Best Buy for 150.00 with no issues. I kick myself for not going back to Best Buy. Was trying to support a local business not big box store this go around and it screwed me. However if you like being overcharged and idiots working on your stuff this is the place to go.Also it still overheats after 15mins and drove down there twice which is a 2 hrs total in driving.So gonna take it to Best Buy and have them fix whatever these people can't read more

BUYERS BEWARE!!!!!!!! PLEASE READ ALL OF THIS------So 3 weeks ago I got a sound system priced out by hd audio. I ended up going to a couple other audio places to get a better price. Finally we agreed on a price for all new door speakers (Memphis audio), a Memphis audio 12" sub with a CUSTOM BOX that they said they would make, 2 amps (Memphis audio) one for the speakers and one for the sub. So on Monday I went ahead and set an apt to get everything done on Thursday. I go back Tuesday and give a deposit and ask them if all my parts are in stock?, they told me "yes everything is in our store we will see you Thursday". So Thursday comes around and I drop my car off at 8:52 a.m before I headed to work. I call them at 11:30 a.m just to see what time my car will be done and they said "your car is here?". One of the workers moved my car to the side of the building and forgot it was there. I then get a call 2 min later from the owners brother calling me saying, "I'm sorry but we sold the amp we were going to use in your car. So you have 2 options either we can put a db drive amp which is $200 extra or you can wait till Monday to get everything done". I then said I had an apt I left a deposit you said all my parts are stock why is this happening. At this point this is when he starts being rude to me on the phone and very argumentative. So I said just put them amp in I just want my car finished. I call them again at closing time 6:00 p.m to ask them is my car almost finished. They told me they got tied up with WALK INS so at the latest it will be done at 8:00 p.m. So I went out with my buddy and got dropped off at hd audio at 8:30 thinking everything would be done and I would be a happy customer. I WAITED AT THEIR STORE TILL 12:30 AT NIGHT!!!!!!! and the system sounded like straight shit. The next day I took it back on Friday and again they had it all day. I get a call saying your car is ready, so I go and pick it up and NOW NOTHING WORKS NO SOUND OR ANYTHING. They told me I'm going to have to get a double din radio (WHICH IS NOT TRUE) that's going to cost me another $600-$800. At this point I'm pretty mad so the next day I go in the store and talk to Heath the owner I sat my phone down on the counter to record the conversation just in case they said they wouldn't fix it and I had to get a lawyer. Well somehow he found out I was recording took my phone from me and deleted the recording without my consent or permission. I then get surrounded by all the employees and one of them the guy with dreads told me " I will tie you up let my pitbull eat you and then throw you in the river". I then go get my people for backup because at this point I felt intimidated, the situation was diffused and they said they would fix my car. So I drop my car off for the 3rd time, they had it for the whole day 7 hours. I pick it up and it sounds okay but not like it should. Sunday comes around and now the sub is completely blown. At this point I feel defeated so I drop it off again Monday for the 4th time now. Again they had it all day Monday I pick it up and now you can hear static when the volume is at 0 they never took my stock sub out like I asked them to so that was raddling like hell due to it being blown and also distortion in every speaker in the car also the bass knob did not work either. Also my custom box was never even started on so Ive had enough at this point I ask for a refund and at the least my money back for the labor which was $350 they said no we will fix your car. Long story short I had to take my car back another three times. IN TOTAL 7 TIMES THEY HAD MY CAR ALL DAY AND MY CAR STILL SOUNDS DISTORDED AND MY SPEAKERS CUT OUT MAYBE 12 TIMES A DAY AND THEN CUT BACK ON. 2 PANELS IN MY CAR HAVE TEARS IN THEM THAT WERENT THEIR BEFORE MY CLOTH HEADLINER HAS BLACK FINGERPRINTS ALL OVER. THIS BUSINESS HAS THE WORST CUSTOMER SERVICE IVE EVER WITNESSED! AND AS A SALESMAN WHO SENDS THEM BUSINESS ALL THE TIME THIS IS DOWNRIGHT SAD PLEASE STAY AWAY SAVE YOUR SELF AND GO SOMEWHERE ELSE. please spread the word I'm saving you guys. read more