My husband wanted to try this tint place out in place of our usual, even though I said "I don't want to try out any new business like that, when it comes to tint"... but of course, I gave in and we tried them. At first, it seemed it was a good idea.
Needless to say, with the 1 star (wish there were a lower amount here) we will never go back to this supposed business.
My husband called prior to us just showing up. He had talked to the owner, which claimed we could get all the windows 27% (legal) tinted plus a 5% strip along the top part of the windshield for $160.00.
When we got there, the same day, the owner had already left. We talked to someone else and claimed we couldn't of talked to the owner because he wasn't there. - I guess you aren't allowed to leave or have a cellphone, even if you're the owner. He claimed the owner was out of town. Had been for a week.
I told my husband I did not want to do this here. He said "overlook it.. they probably just got the dates wrong"
To please my *sigh* husband, I had asked straight out if there were any cars around to show me exactly what the tint would look like after it was put on. The guy that we were dealing with said that the one sitting out there (pointed) would be the color we had chosen, including even the strip on the windshield. I started talking about how the police would cause an issue if we got anything other than legal and he said that they do illegal all the time, on trucks, police cars, business.. whatever. He then said, they don't care, they pay and we do it. Claiming they were friends of the entire Horry County police force, that they do all their vehicles.
After about 30 minutes, we came to a conclusion we were not going to get the "deal" we were offered verbally over the phone from the owner, but at another deal of $170.00 for legal plus the strip, if we did it that day, in cash. If I even wanted to put a carbon tint on the windshield, I'd need a doctors order, but the strip is fine to do. I said it was okay, just do all that plus the strip, my husband wants it, so we'll go ahead; it was getting around 4pm and I had other things to do, plus they were closing soon.
We had to leave to go get the cash from the ATM. We should of not went back, like I was saying.
We got back within a few minutes, rechecked what we going to be done, and we were there for about 20 minutes before I had my husband go around and check because I felt something 'off' about this whole thing.
...The entire time, that guy and another doing our tint came in and out and the one answering the phone, they were all putting down other customers, other tint businesses, along with many other things...
He came back and said that they're about done but they won't do the strip because according to the guy that we just got through talking to about what we wanted, they don't do windshields, at all, not even strips. He lied straight to my face no less than 20 minutes ago. The guy answering the phone giggled when my husband told me what he said, he noticed he laughed out loud and then stopped.
So the guy comes back around and I said I wanted to talk to the owner. He said "he's outta town like I told you before"; both the guy answering the phones and this guy were unprofessional and very rude after that.
My husband reminded him that he just told us the $170 would include the windshield strip. He claimed he did not say that, that they don't even do windshields and don't even do illegal tint like we wanted so they had to do 27%. I told him "that's what I wanted, including the strip" - I kept my temper for the fact my husband told me on the way to the ATM, "they seem like rednecks"........ this guy then starts cussing us, that they don't do illegal tint. I stood there in a realm of his stupidity thinking I was going to fall for all these lies. I kept my anger just to get out of there.
The guy answering the phone wasn't even going to give us a receipt claiming the tint wasn't legal. I said you must be inbred because you just heard that prick say it was legal. My husband says that it doesn't matter if it's legal or not, give us a receipt. The guy says we only give receipts on legal tint, b*tch.
I made him give me one regardless, by threatening to call the police - I know it was a civil matter, but in honesty, they were being that unruly. I only had to say it once.
I then said as we were leaving, for those that are such great friends with the Horry County police force, you would think that a person just saying they'd call the police wouldn't get you so upset, don't cha think?
Even after all that, it turned out that the tint job was just as terrible. We let it cure for an entire week; just to make sure. All the windows had air bubbles so bad, some huge, that it was no use keeping it on.
There are complaints about this company all over the internet- too bad I saw them after this.
Needless to say, my husband listens to me more. At least something good come of this. read more