I needed to upgrade my Verizon phone. Sabrina was very knowledgeable, as well as super friendly…read more She ended up staying through her lunch time to set up my phone. I was very impressed with their customer service.

I wanted to express my happiness, thankfulness, and surprise at the expert customer service and…read moreproblem solving that I received from Common Sense Technologies and one of the owners, Arthur Lau-Sed. I have been a subscriber of Verizon Wireless for about 15 years and have a number of phones, iPads, hotspot, etc all under 1 account. Arthur was able to help me organize the best service options possible and determine what I needed for phone upgrades, data usage, etc. He did this all cheerfully and with an enormous amount of knowledge. All while keeping my goals and objective in mind. He never once tried to steer me to what was most beneficial for him. I was seriously considering changing carriers. I ended up staying with Verizon Wireless due to Arthur's evaluation of my needs. My activation process was a DREAM with Jan. I highly recommend checking in with Common Sense Technologies if you are questioning anything with your wireless provider account. I will always shop here for my tech needs!!!

Kevin has preformed above and beyond. From his Starlink installation into our motel, to being sure…read morethat it remains fully functional. When we have had an issue, he is right on top of it. And usually something got unplugged. I would recommend to another anywhere. KCTV guyz has it all. Just give a call and you will be very satisfied.

I've used the services of KCTVGuyz (Kevin Wood) for almost 20 years in two different houses. He is…read moreprofessional, innovative, knowledgeable and customer-centric. Every project is unique and Kevin always has a solution. Whenever an issue arises with our TV, he is the first person I go to for trouble shooting. You won't find a nicer, more trustworthy guy to work with and get amazing results!

Affordable and reliable internet service for your home or business. They have great rates starting…read moreat $15.00 a month and no contracts!

Siding installers nicked my cable and we lost internet. Austin came out the next morning, quickly…read moretested and found the problem, fixed it, and then rehung the cables that the siding installers had taken off to replace our siding. He went beyond the call of duty, left things better than they were when he came, and was very competent. Very good experience with the initial call and the service visit!

Terrible company! Terrible customer service!…read moreUnreliable internet service! Not helpful at all!

When I bought my first computer back in the early 90s, I tried a variety of vendors for help. It…read moredidn't take long to realize that PC Net was consistently on top of things. They've filled the role of IT department for Bug Zero as we progressed to multiple computers, pier-to-pier, and finally a server. Response is always timely and the techs always knowledgeable and courteous. They even lend a hand with items such as smart phones that they don't sell. With PC Net behind me I shall fear no new technology!

From the owner: PCnet's recommendations will help you lower your total cost of IT, including the hidden cost of…read moredowntime, substandard performance, and lost productivity due to incompatible or out-of-date software. Our Managed IT Service is like hiring an IT department for a fraction of the cost. Managed IT, IT consulting, outsourced helpdesk, disaster recovery, cloud solutions, VoIP Solutions, whatever your needs PCnet has your back!

Worst customer service. Were local business owners in Branson, MO. Immediately after signing up…read moreour nightmare began. We were unable to dial 800 numbers, calls would drop, internet would go out everyday two to three times per day, phones would re-boot for no reason. We had multiple businesses indicate they would call our number and the phone would just ring and ring. Later we discovered one thing in common, just like us they too were using Tri-Lakes Internet. We had to threaten cancelation before receiving assistance. Tri-Lakes Internet blamed CenturyTel. CenturyTel came out and proved their service was good. After over a year of unsatisfactory service, we switched providers. When our current provider requested transfer of our phone number, They held our service for two months not allowing us to transfer. Approximately one year later we received a harassing phone call from them informing us of an unpaid balance. This was the first we had heard of this. After switching to our new company, we have not experienced a single problem and we still have CenturyTel as a base provider proving our problems to be a Tri-Lakes Internet system failure.

From the owner: We specialize in providing business communications services and residential Internet. Some of the…read moreservices we provide are Internet (DSL, Fiber, Ethernet, 56K, Wireless PTP); Telephone (POTS, VoIP, Hosted PBX, SIP Trunks); Server Co-Location, and Web/IT services (design, hosting, on-site IT). If we don't provide the services you're looking for, chances are we know someone who does.

cable tv and internet: Periodically the TV picture will stall and the sound will stop. On HD…read morechannels the problem is almost always there. Roku downloads have no problem. An obvious bandwidth problem somewhere, I suspect the Tivo mini box, been there since the service was installed. Customer technical service is a joke.

Horrible business. Dishonest and incompetent. I haven't even received my third bill yet and I…read morehave been lied to and have had to jump through hoops to get a damn bill. The Lie: They tell you that if you buy your own modem and return the modem they rented to you, you will save $10 on your bill (there is a $10 equipment fee on your bill if you use their modem). I spent $170 on a new modem thinking it would pay for itself after a while. These jack-offs take the 10$ fee off your bill and then jack up your price $10, claiming that you no longer qualify for the savings under the original agreement. lying bastards! The hoops: They don't send you a bill. If you don't call them, you will start racking up charges. When you call them, you have to authenticate with a PIN number. Guess where the PIN number is. Yep...on the freaking bill! retards! Hate this company already

Long story as to why I am no longer a Verizon customer, but my exact this store today was…read moreexceptional! Wayne was right at the door, and began to check what I needed right away. If Verizon had more employees like him, their company would be great. The company let me down badly, Wayne and his assistance helped ease a bit of the pain.

Went in to replace an Apple 6 for a 90Y old grandmother we provide phone service for (to call for…read morehelp). Bought her the iPhone XR from last year for $700.00, $27.00 a month for 2 years added to the phone bill. Got excessively charged for a case, glass protector & upgrade fee to the amount of $210.00 (never a good sign when the receipt doesn't break down the individual charges, but just lumps it all together). The problem was two weeks later when I looked at the Verizon bill to make sure the new phone charge was correct and found they had tacked on nearly $80.00 of additional charges to the bill. An insurance charge for the phone we had specifically declined in the store and they decided on their own to increase all three lines to unlimited data. We never asked for a change in the data plan. We don't stream or play games and we have no need for the iTunes Store. The account is in the wife's name so I asked her to call. She spent nearly two hours on the phone, on hold for a long time at the start, finally got through to someone. It seems the Harrison store added the additional charges on their own. Yes, they get a commission. She filed a formal complaint with Verizon and the Harrison store. She was able to finally get the extra charges removed. (Big Kudos to the wife for the 2 hours dealing with Verizon and their mess). Bottom line; we don't plan to set foot in the Harrison Verizon store again. Will go elsewhere if necessary. Stay away unless you want to be overly charged for accessories and have additional charges added to your monthly bill that you never requested or approved of.

This business should absolutely be looked at for predatory and unethical practices. They were the…read moreonly game in town before and the way they do business shows that. I was forced to pay for business service (significantly more per month) and a landline because I rented my house to visitors on weekends, which was absurd. The person on the phone was condescending when I called about it. They got their last pound of flesh when I cancelled service, issuing me a partial "credit", which they said I can expect in check form to be sent over two months after I cancelled service. This business should go the way of the other dinosaurs.