It's ice cream. How could you not give it 5 stars? Fast service and great selection. Friendly service. Even the music is great (oldies). Happy this place finally opened!!! So far, favorite flavor is the birthday cake and the cookie dough. Definitely recommend to anyone who likes ice cream :) read more

Hazel Marie's - Menu - July 26, 2017 - Ice Cream & Frozen Yogurt Near Me - Plainfield, Illinois

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Cozy little independent Ice Cream Shop. Good variety and delicious flavors. Great workers. A treat!

Hazel Marie's fills a much needed hole in downtown Plainfield! Finally and ice cream shop! They serve up all kinds on ice cream treats with many flavors to choose from. I was slightly disappointed to hear that they do not produce their own ice cream but hey it's still great and hits the spot on a hot summer day. Fat Elvis is by far my favorite but sticks and stones and mint chip among others are all fantastic. I agree with other reviewers that the service is a bit subpar but can't expect too much from high school kids these days. And another minor miss is that they close in the cold months. Hearty mid-westerns enjoy ice cream all year round. When you're out for a bite to eat in downtown Plainfield skip desert at the restaurant and head to Hazel Marie's! Best of luck to the Hazel Marie's team. read more

I will not be returning. I like my food/ ice cream fly free. We weren't even acknowledged when we came in

Live near by and have visited 5 times---each time, not greeted by the staff. While the ice cream is pretty good, their non-dairy option is limited to one choice. Not enough of a selection for someone that is allergic to dairy (yes, I know, ice cream place so they don't have to have any non-dairy). The prices are reasonable, however, they will not allow 2 flavors to one portion (ie: ordering one scoop--half of one flavor/half of another) while competitors such as Oberwies and Baskin Robbins do. read more

Some of the best ice cream around. Fan fave of the Fat Elvis. We love getting our ice cream and strolling the block.

The best ice cream, cute spot to enjoy with kids, staff is extremely friendly... highly recommend!

This is such a cute, old fashioned ice cream parlor! All employees are welcoming and offer samples of all the ice cream flavors They have so many to choose from! They also offer sundaes, shakes and malts. I had a scoop of Fat Elvis and my husband had the chocolate malt. Both so good! The decor is "old fashioned" with oldies playing and plenty of seating. We will definitely be back! read more

If the question is "do you want to go to Hazel Marie's?", the answer is always "yes". The menu is large and has all of the classics/favorites, but I've never felt a need to go beyond a scoop in a freshly made waffle cone. The inside is small and full of character, including a wall feature of Hazel Marie's history. Great for family night, date night, or flying solo to treat yourself. Expect to spend a decent amount of money and a short wait, but that's true for any place in this very popular area. There is plenty of outdoor seating around downtown, so you will always have a place to sit outside if you can't grab a seat inside. Enjoy downtown Plainfield while you're there! read more

This place is awesome. The best ice cream we've had in a long time. Always get great service and the flavors are amazing. They have specialty shakes, like the Cookie Monster. The cookie bar on top was homemade. I highly recommend you give it a chance. Clean, great atmosphere, and worth the drive. read more

Hazel Marie's - Cookie Monster Milkshake. - Ice Cream & Frozen Yogurt Near Me - Plainfield, Illinois

Super cute local shop with great service and lots of options. Has an old fashioned soda shop feel. . . . great small business. Unique flavors in addition to the classics. They also have a variety of sauces and toppings. read more

Hazel Marie's - Ice Cream & Frozen Yogurt Near Me - Plainfield, Illinois

All the flavors and sundaes are amazing!! As a fan of Queen...Zanzibar Chocolate should be renamed FREDDY MERCURY because he was born in Zanzibar read more

The banana cream pie ice cream was delicious! They had a lot of great sounding flavors.

I have been going to Hazel Marie's since the first day they opened. Every time I walk in the door, I'm greeted with a smile by the staff. I've always felt welcomed as everyone is so friendly and willing to help. There are so many yummy flavors to choose from, I sometimes I have hard time choosing, but This Just Got Serious and Sticks and Stones are probably my favorite, unless of course, they have some of their flavors of the month like Lemon Meringue or Banana Cream Pie. Those are must try if they are around, but they are short-lived flavors of the month, so get them while you can!! :) I also love that they keep a water bowl outside in case anyone brings their dog along. read more

Hazel Marie's. It's a beautiful place, well decorated and clean. My experiences with staff were pleasant, I was greeted immediately upon entering the shop with friendly hellos and thanked after my purchase. Great customer service. I recently went in and tried the brownie cascade ice cream which was really good. I can't wait to try out other flavors this summer. I really like that this location is open until 10pm most nights and has outdoor seats available. Additionally I found that the pricing was very reasonable in my opinion for the portions given. Definitely will be back. read more

Love the ice cream, definitely not a fan of the staff working there. Young boy and girl, not polite or friendly whatsoever, the birthday cake ice cream makes up for it though read more

Classic joint, decorations are a mix of cute and classic ice cream parlor with chandeliers and an old school cash register, have everything in place for pandemic safety, nice staff, great Italian ice! read more

We have been here 3 times since they opened and each experience has been great. They have a large selection of flavors and are nice enough to let you sample the flavors. Prices are in line with homemade ice cream and they have a kids size for 5 yrs and under (not listed on the menu, I just asked). Great addition to downtown Plainfield! read more

Heard great things about this place from family and so we finally went there a few days ago. We all got turtle sundaes. The ice cream was very good - creamy, rich, nice texture. Whip cream, caramel, and hot fudge also of good quality. The problem and reason for the low rating is due to the very few pecans that were put on each of our three sundaes. They were basically non existent which for a turtle sundae left a bad taste in my mouth as it felt like they were either trying to save money by doing this or the employee was just being stingy with arguably one of the most important ingredients of this sundae. This ruined the sundae and my experience here. I'll eventually go back here again and, if they increase the pecans, then I'll update the review accordingly, but not until. read more

Wonderful ice cream parlor with great selection, portions, and prices! Will definitely be back!

I'm giving this place a 2 star. We loved coming here as a family, as we would rather support local businesses than major corporations during this time. The other day we ordered from here and received the wrong flavor for each of our order. We were upset of course and we called right away, no answer. We called the next day and told them the situation and they said they would refund us the money. We were planning to order from them yesterday until Tammy emailed stating that we were wrong and we should have called to ensure or order will be correct after placing it online. I'm more shocked by her response. don't get me wrong, we love this place. However, the customer service has never been great and this just proved it. That is why we are taking our business somewhere else. There should not be a need for constant communication to ensure an order is correct when they're not answering the phones and have staff to ensure what customers order. We hope this review helps others in deciding where they want to go get their next desert from! read more

Really good ice cream and friendly staff, the place is also super cute on the inside as well as the outside. Will be returning :)

Epic! Fun little old school ice cream parlor. We had to try the epic shake of the week. It's an impressive dish and kids had a lot of fun with it. read more

I have been fortunate enough to sample several of their new and amazing flavors (SIMPLY DELICIOUS) and truly can't wait to try more :-) I just wanted to add a quick note to say how excited I am for Hazel Marie's to open! read more

Must go if your in the area! It's decorated super cute. They have a ton of options and the ice cream is delicious. The staff is friendly and service is quick read more

Cute little shop in downtown Plainfield. Wish I found it sooner. Lots of choices of flavors. Ample seating inside and out. Enjoy!

Very nice old school ice cream place. Very good flavors and sundae options. I had the Italian ice. More like a sherbet than traditional Italian Ice but it was very refreshing. Limited seating inside, but they have a few tables out front. Nice location for a quick stroll as well. read more

Perfect spot on a hot summer night for super yummy ice cream. It is always clean and they have happy fast employees!

Great ice cream. The inside of the parlor was new, clean and inviting. Fast service. Was a great end to date night for my wife and me. The coconut almond bliss was amazing and next time I'm sure to try the sticks and stones or super man read more

My family just went there for the first time and it was just ok. We walked in and weren't greeted by any of the three people behind the counter. It was not busy so they had plenty of an opportunity to welcome us in. No tasting samples were offered (to be fair, we didn't ask either). When we ordered the young man was nice enough. The ice cream was served promptly and it was pretty good. It was expensive however when compared to our favorite ice cream place in downtown Lockport. $14 vs $10 for the same thing. The other place's ice cream has more flavor, you get more of it, the waffle cone is thicker and more flavorful, they have more flavors, the staff is friendlier, and it is nearly 50% less expensive. The other place is well worth the drive from South Plainfield vs the shorter distance to Hazel Marie's. I wouldn't say I will never go back but it's not likely. read more

Great ice cream, nice environment, overall good establishment. Recommend with friends family or even by yourself.

This is my favorite ice cream shop!!! All the different flavors of ice cream are amazing and the service matches. The atmosphere is so cute. Hazel Marie's is such a positive benefit to downtown Plainfield. read more

This place is amazing! Oreo ice cream was so delicious and the waffle cones are to die for!

There was not a large selection of ice cream flavors. The customer service was very poor. The workers were not to friendly and did not care about customer satisfaction at all and just did what was easiest for them. read more

This place was great! The ice cream was fantastic. Everybody was friendly. We shall visit again!

Such a great addition to downtown Plainfield. Old-time charming ambiance with delicious ice cream! Great staff that keeps the long (but worth it) summertime lines moving. read more

So cute! Wish this place was open year round. My kids love going there. Service and ice cream are always top notch.

It's just okay. The sundae was hard to eat due to the cup given. The sundae was so beautiful that you could tell it was really hard work, 15 min of hard work... read more

We love Hazel Marie's! The ice cream is creamy and delicious and the atmosphere is charming. The staff is welcoming and friendly. Great to have in our downtown Plainfield! read more

Get the Fat Elvis...trust me, you won't regret it!!! Cute little shop in downtown Plainfield!!