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Hayneville, AL

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Hayneville Post Office

4.0 (1 review)

Hayneville Post Office Photos

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11 years ago

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USPS

USPS

3.7(6 reviews)
30.5 mi

Mr. Garrett was very friendly and helpful. It is a small post office, but unless you are going at a…read morebusy time, it is probably a better bet than some of the other post offices in the area which have terrible customer service. *** I have been here a few times now, and the customer service still can't be beat!

I didn't find this to be a full service/competent staff. Maybe basic mailing services but I had an…read moreissue with my online mail forwarding and told by support chat to go in person to have ID card scanned for proof of ID. Both young females there were short with me, that they couldn't help me with the online and to just start over and do it again. After filing out the paper one and turning it in I asked how long it would take. The more senior one said 3-4 weeks, the other had no idea. I already knew filing something online that it takes only 10 days and after that to follow up. I asked if I could have anything that showed they submitted it and they said no, just if nothing happens in 3-4 weeks to come back and do it again. I move every 2 years and this is the first issue after 10 moves I've had with the online and USPS online chat said to go in person to have ID scanned. It has now been past the 10 business days and haven't gotten anything in the mail yet. Leading me to believe they didn't do the paper one correctly. Will not be using this post office again. Surprised by their great reviews or maybe the two younger females working front desk are new, need some training and instead of saying they don't know, give you bad info.

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USPS - Limited Post Office Hours

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Limited Post Office Hours

United States Post Office

United States Post Office

1.0(1 review)
21.7 mi

USPS Main Branch, Montgomery, AL - What is going on at the Post Office? Picture this. The doors…read moreare locked, the lights are off, and the blinds in the front window are shredded as if they have been mishandled by an abnormally sized canine. This is what I arrived to on Tuesday, July 29th at 8 am. A lone despondent postal worker donning holey thin gray sweatpants and a holey "USPS" shirt arrived to open at 8:15 am. He slowly unlocked the doors and "invited in" the 5 waiting customers. One individual requested boxes to mail a number of packages. He was lectured by the postal worker to order online because he cannot give out all of the supplies. The customer responded that he had ordered online, but the boxes were never received. Next, a young lady walked in and requested a passport application. Supposedly, the "main branch" is an official passport location. However, the "main branch" did not have any passport applications for distribution. Next, I requested a label to mail an Express package. Of course, labels are not available in the lobby. I receive the label and fill out the address for my packages. I pay. The receipt machine jams up and the receipt is half/printed. I wait. I finally received a fully printed receipt. Again, WHAT. IS. GOING. ON? Keep in mind that if you live in Prattville, Millbrook, Wetumpka, Montgomery, and other surrounding areas, your mail navigates its way through this post office before leaving Montgomery. The City of Montgomery, the customers and the postal worker deserve a better environment. The standards of the working environment and the services in general are too low. Until this improves, take your business elsewhere.

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United States Post Office

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Hayneville Post Office - postoffices - Updated October 2026

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