I didn't find this to be a full service/competent staff. Maybe basic mailing services but I had an issue with my online mail forwarding and told by support chat to go in person to have ID card scanned for proof of ID. Both young females there were short with me, that they couldn't help me with the online and to just start over and do it again. After filing out the paper one and turning it in I asked how long it would take. The more senior one said 3-4 weeks, the other had no idea. I already knew filing something online that it takes only 10 days and after that to follow up. I asked if I could have anything that showed they submitted it and they said no, just if nothing happens in 3-4 weeks to come back and do it again. I move every 2 years and this is the first issue after 10 moves I've had with the online and USPS online chat said to go in person to have ID scanned. It has now been past the 10 business days and haven't gotten anything in the mail yet. Leading me to believe they didn't do the paper one correctly. Will not be using this post office again. Surprised by their great reviews or maybe the two younger females working front desk are new, need some training and instead of saying they don't know, give you bad info. read more

It's a smaller location that's fine for when the Pike Road community was smaller. They may need to expand it a bit. It can get pretty crowded during the holidays. I also think they should add a kiosk for things like stamps and parcels. read more

Mr. Garrett was very friendly and helpful. It is a small post office, but unless you are going at a busy time, it is probably a better bet than some of the other post offices in the area which have terrible customer service. *** I have been here a few times now, and the customer service still can't be beat! read more

This post office is only open from 8am to 4pm on weekdays, and 8am to 10am on Saturday. Very hard to get here if you work a normal job or if you like to sleep in on Saturdays. Also, I shipped a package and later found out that they sent it to the wrong zip code...which took extra time to get it delivered. read more

USPS - Limited Post Office Hours - Post Offices Near Me - Pike Road, Alabama

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Andre was amazing ! He went above and beyond to help me get something mailed out to my mother for Mother's Day. No box was available to get the job done but he got creative and made it happen. read more

This post office is only open 8-11 closed during lunch the reopens 12:30-4. However, if you call or show up late and they are there, they will help you. I have experienced this on 2 occasions. read more