Have called for 2 days no one will answer the phone, about to talk with the post master general…read moreabout this location. Had a package marked delivery on Friday March 1st., was home all day and no package was left, also there was another person that has had the same thing happen to them. Talked with regular postman in hoping he might find something to help me. Well about to go to the post office to see what is going on and get and answer. Or if not they can refund me the money for my purchase.

Nice location, large post office, a bit out of the way but it's great if you're in the downtown…read morearea. I'm hoping they're keeping it clean with all this virus stuff around. Not too busy the day I went because of what's going on. My mom has a P.O. Box here.

Friendly staff and service, a smaller post office but I think they could renovate inside and get a…read morefew postal kiosks. It would help with the lines. Update: Happy with the coronavirus response from the USPS so far. Mask required, 6ft social distancing enforced.

USPS Main Branch, Montgomery, AL - What is going on at the Post Office? Picture this. The doors…read moreare locked, the lights are off, and the blinds in the front window are shredded as if they have been mishandled by an abnormally sized canine. This is what I arrived to on Tuesday, July 29th at 8 am. A lone despondent postal worker donning holey thin gray sweatpants and a holey "USPS" shirt arrived to open at 8:15 am. He slowly unlocked the doors and "invited in" the 5 waiting customers. One individual requested boxes to mail a number of packages. He was lectured by the postal worker to order online because he cannot give out all of the supplies. The customer responded that he had ordered online, but the boxes were never received. Next, a young lady walked in and requested a passport application. Supposedly, the "main branch" is an official passport location. However, the "main branch" did not have any passport applications for distribution. Next, I requested a label to mail an Express package. Of course, labels are not available in the lobby. I receive the label and fill out the address for my packages. I pay. The receipt machine jams up and the receipt is half/printed. I wait. I finally received a fully printed receipt. Again, WHAT. IS. GOING. ON? Keep in mind that if you live in Prattville, Millbrook, Wetumpka, Montgomery, and other surrounding areas, your mail navigates its way through this post office before leaving Montgomery. The City of Montgomery, the customers and the postal worker deserve a better environment. The standards of the working environment and the services in general are too low. Until this improves, take your business elsewhere.

Schedule passport appointments elsewhere. We scheduled well in advance, showed up prepared with our…read morepaperwork and photos ready to go to find out all but one person called out for the day. So we had to wait for our packets to be worked on between customers. A supervisor came out to tell people who were dropoff, pickup or question she was available. That doesn't help us at all if you can't get behind a register to process others or help us send our passport applications. Why do you have appointments if you don't honor them? Of note: the gentleman behind the counter was doing amazing job and very nice. Ridiculous that he had to do it all by himself.

I was overcharged hundreds of dollars for shipments that were sent that supposedly were not weighed…read moreor marked correctly. Often get package delivery alerts but no packages. The last two deliveries were smashed - they were gift boxes and were ruined. The last two deliveries I received were taped with red and white tape saying they were "damaged" but it was clearly just cut open and items were removed - which happened last year a couple times including a wallet where just the empty package was delivered. I've given up on shipping anything at all through this PO. I haven't calculated by total losses but it's something that just keeps happening so I don't see anything improving. No plans to order anything more on delivery or use this PO to ship. I wish they were not like this.

USPS documented attempted delivery in system. Fact is they did not attempt to deliver packages…read morefrom AMAZON. The whole family was at home, checked security footage and NO ATTEMPT was made now my two day delivery will be minimum 4 days. This is not the first time this has happened. zip 36093. I filed a complaint with USPS. I attempted to file one with Amazon but no real people so complaint was not understood.

This is the absolute WORST post office. The lines are always out the door with ONE worker helping…read morecustomers. The drop box for packages is NEVER unlocked for people to drop off packages that are already labeled with shipping already paid for. This forces more people to stand in line for over 30 mins just to drop off a package that could be dropped off in the box. This has been an ongoing problem for years. So annoying and unprofessional.

Absolute terrible customer service. Also rain sleep or snow is a lie! They lose my packages at…read moreleast once a month or send it to another post office for no reason!

Each time I've visited this store, I've received nothing but excellent service. Today, Devin…read moreassisted me, and he was very courteous and efficient.

My wife had to go here for a finger print session for Wells Fargo employment even though we live…read moreless than a mile from one in opelika. This took 45 minutes because employees in this ups store would not or did not know how to help with detailed directions that one must know to works the finger print device! Pathetic! And they had 8 employees working this store!

I just had a bad experience with Walker 360. I had business cards made a year or so ago. They were…read moreprinted with the wrong area code. A client told me that he had tried to reach me but the area code on the card was wrong. Since then Walker 360 has been trying to bill me for the replacement cards. They are now harassing me over their mistake. I will never do business with them again!

From the owner: Digital Printing, Offset printing, Wide format printing, Direct Mail Marketing, On Demand Printing…read morewith 360Express, Binding & Finishing, Business Printing & Stationary, Website Development and Digital Advertising

I was supposed to receive a package with my lab materials from Troy University, but I missed the…read moredelivery and they couldn't leave it at my door because supposedly $3.45 postage was due. First, Troy covers this cost so I should not need to pay anything. Second, they lost my package. When I went to pick it up at the facility, they could not locate it. Now, my professor has to ship it out personally with UPS.