I went to the Bike Stop today to buy a new bike for exercise. The store was recommended by a friend…read morewho participates in iron man events. Bob helped me immensely. It was a pleasant experience - he helped me understand my options, the size of bike best for me, the accessories that would help me the most and what I needed to think about when riding the bike. He put everything together for me and helped me put the bike in my car. Great work and I'm looking forward to using my new bike. Thank you Bob, and the Bike Stop.

Thank you to the team for assisting and helping making this experience worth while. I will be…read morereturning to ride bikes again in the area. Just a nice way to get out the house and break from the monotony of life!

Should have read reviews prior to doing business with VeloConcepts. I am experienced rider who…read moredecided a bike fit would benefit me after 10+ years of riding with a primary complaint of some saddle pain. During the fit I was told that my bike could not be adjusted to the proper position. After some adjustments I rode the bike in its "marginal position" and was quoted a new bike build to improve my situation. After careful consideration I decided to bite the bullet and purchased a new bike from Joe, and this is where the service deteriorated, and my frustration began. When quoted I was told that the lead time was 3-4 weeks and with that i paid in full for the bike (+6500 dollars). on October 24th, mistake number one: Fast forward I finally took receipt of the bike on January 18th: During this time, I was told that components were on back order (even though these components appeared readily available via multiple online sources) During this time there was no proactive communication and only replies to my inquiries (while holding my 6500 dollars). If I hadn't paid in full, I would have cancelled and purchase the bike elsewhere. In response to my frustration, I was offered an upgraded set of wheels (which still to this day have not been delivered) I have now ridden the bike a number of miles and checked in with Joe multiple times informing him that I have been experiencing pain when riding that I have never felt on my old bike. LOL I was told to "do more stretching". Again, I ride well over a thousand miles a year and nothing changed, except the bike fit. When I reached out last, I was told the bike shop was closed for relocation and that once open Joe would reach out to "recheck the fit". Well, I see now the bike shop is open and operating; still no call, still no upgraded wheels, and I am done. I will be happy to pay another shop for a professional experience. Buyer beware nothing about this experience is professional. Just a guy who has some equipment with a goal of selling you a high-priced bike. BTW, all of my strava times were faster and I had no pain on my 1500-dollar Fuji bike, the new bike has done nothing to enhance my riding experience, just caused pain from a poor fit. If there is any question about the facts in this review: I have ALL of the emails to substantiate my experience.

I had a bike fit with Joe a couple of years ago. I've been riding comfortably since. I needed to…read morereplace my handlebar which Joe sold to me as a result of the fit. I was surprised when I found he had moved his shop and was either now closed or doing a limited amount of fittings. I tried calling and left a message. I hope he is able to respond. So surprised in seeing so many negative reviews.

Mr. Shane saw the jam I was in with my son's birthday and adjust his bike so he could ride on the…read moreday. Many times businesses can't do stuff for everyone, but today... Shane did for me what he wishes he could do for everyone one. Thank you man.

Came here to get a tuneup for my road bike. He was honest enough to say my bike actually looked…read morepretty good! And he recommended I just get 2 things done. And it will be cheaper to take care of the two areas that needed attention, than doing a complete tuneup service. Very nice of him. Thank you!

Brought a brand new electric bike in for a premium tuneup and to install a chain. Paid a lot of…read moremoney for that tuneup... And they did not touch one single thing - they did not tighten up one single thing. They only installed the bike chain. When I dropped the bike off, the service was outstanding. When I picked the bike up the person at the desk (who I paid) was outright hostile towards me. announced to everyone in the store that it was just a cheap electric bike after I asked them why nothing was tightened up. Definitely won't be back!

I absolutely love this place! gotten repairs here and shopped:…read more Shopping: I am new to biking and every time I've been in the store they are super helpful but not over bearing like some places can be. When I looked lost they asked if I needed help, gave their honest input without trying to up sell me. I NEVER felt like they were bike snobs and even when I had obvious questions they were very friendly. Repairs: I was really nervous I was going to have to pay a lot but they only did the work that needed to be done and explained everything, why the parts needed to be replaced, etc. The cost ended up being lower than they quoted me which was even better!! Best Part: SAME DAY REPAIR!!!! They had all the parts I needed and were done within an hour!!! They even have a rewards program!!!

Live across the US and saw a used bike on their website. Called the shop and talked to Mark. He was…read moreso nice. The shop boxed up the bike and sent it to me. They called several times to keep me in the loop for the status of the sale. Mark and Kevin 's customer service are first rate. I wished I lived close to the shop because the customer service I received would make me a regular customer. If you live close or far know that you will be taken care of. I highly recommend this business.

7 year olds birthday bike! Once again Shenandoah Bicylce Company goes the extra mile for service,…read moresaving a fathers last minute purchase decision for his daughter. Thomas and team quickly ordered the right Trek 20" 7 speed and turned it around to meet the timing for her birthday. Thus completing the special day celebrations with a new bike, every kids dream. Years of proffesionalism and care for the community and customers drives actions like this and virtually saves the day. Thanks again for being here and part of the community. We will save you some cake!

Never disappoint & they go above & beyond to service your bike/s. They also have a great selection…read moreof new & refurbished bicycles.

Excellent shop for maintenance of your bike. During the…read moreCovid-19 lockdown, cycling shops are surely essential as more and more people actually want to get outside and be active because they are tired of being cooped inside. I brought my Specialized Tarmac for maintenance and tune up. I received a gift card from my family for my birthday so I decided to use it. There is also a Yelp discount of $20 if you check into this business. It took about a week since I wasn't in any hurry to ride for my bike to be serviced. It was making all kinds of noises and doing some ghost shifting. When I picked up my bike, the man explained to me what was done. I rode it outside the shop to feel the difference. My bike felt a lot smoother and the noise was gone. This shop works on all kinds of bikes and I absolutely recommend coming here.

This is such a cool concept! From the shopping experience to being able to relax afterwards (or…read morebefore, whichever you prefer) with a nice snack, cup of coffee , smoothie , or better yet a local beer! This place fulfills an ideal location for the bike enthusiasts! I ordered the The Tropics - Light and bright smoothie with mango & pineapple being the key ingredients for a good start to the day Ham & Cheese croissant- The ham & cheese being entirely inside the pastry made for an extraordinary effect as you bit into the fluffy and perfectly salted bread.

Rented a road bike to try before buying. Great service from reservation to being fitted on newer…read moreCannondale. Highly recommend this shop.

Tom fixed my 2 bikes after all the bike shops said it was not worth it. he did great work and even…read moredropped them off at 1am in the morning! he found many issues with safety, and worn out parts that other shops failed to notice. he rebuilt and serviced at half the cost a regular shop would charge. if you need to save money, time, and peace of mind, get out and go tours is the answer! 10/10

Great experience, many option for bikes and reasonable pricing. Rented 3 bikes Sat. morning and…read morereturned them about 5:30. Did not have an issue with the bikes all day, they worked flawlessly. Did a 37 mile ride from Ashburn to Purcellville with a 9 and 12 year old. I will definitely come back here next time.

I went biking in Warrenton and discovered my 29 year old bike wouldn't shift into high gear. I…read morefound Blue Ridge Cyclery and, besides that they have anything a cyclist could need, they are super knowledgeable and customer service oriented. My sister is getting a new bike rack and an e bike from the store. I love this store. My bike was fixed in less than 24 hours and it rides like new.

Recently purchased a bike from Blue Ridge and the service was outstanding. I dealt with several of…read morethe staff, including Andrew and Brian and all were exceptionally helpful. They found the exact bike I was looking for, even though the particular model was in short supply. After a day of riding I wanted to make a few adjustments and Brian was able to work me in the next day and had everything working to my liking. A great experience overall!