I have to give this store credit for ardently living up to their name. Customer service was all but…read morenon-existent, and the few employees that could be seen in the store were far too busy with their phones to worry about something as unimportant as their clients.

Absolutely avoid buying a gun at this store if you are a veteran or active duty military. My…read morehusband presented his active duty military ID and LES and was denied the purchase. My husband is a current Capt in the USMC. It's unbelievable that an American establishment like Dick's Sporting Goods could operate so shady. They wasted our time, had poor service and an untrained staff! We are appalled. Lost our business completely! And we will be spreading the word to our fellow marines as well! Happy Veterans Day!

I was super nervous to go in but the staff was super welcoming. Emma was incredibly patient while…read moreshe helped me out. I was running around the store to test out the shoes while she was explaining the difference between them. She was super kind and sweet. I will be coming back to buy more shoes in the future!

Knowledgeable and patient staff. I must have tried on 15 pairs of shoes while they helped me…read moretroubleshoot fit and gait.

Really, there is nowhere else in town you should go for running or walking footwear. I spent $50…read moreon shoes at DSW that ended up hurting my feet and as a result I stopped exercising. I took my husband's lead (he is an avid runner, I am not) and went to VA Runner. Their staff is highly trained and will do a thorough analysis of your gait, pressure points, arch and more to make sure they recommend the right shoe. The moment I put on the Asics they picked for me the pain went away completely. Highly Recommended.

I have been going to this running store for two years now and the staff has always been friendly…read moreand has always helped me find the right shoes. They also have a good selection of spikes for track and cross country athletes as well. Back then, they did offer a discount for high school students but I believe they no longer do this, which is unfortunate; however, it does not hinder the quality customer service and welcoming environment this running store brings to the area. I wish I lived in Fredericksburg so that I could do all of their running events that I see on Facebook. Overall, I would recommend this store to any runner, beginner or expert, to get fitted for a pair of shoes at this store.

Best running store ever! I've been a Lucky Road customer for years, and they never disappoint. I…read morerecently stopped in for a new pair of running shoes, and as always, the experience was enjoyable and the customer service outstanding. I can't recommend them highly enough!

If you're looking for a place to check out quality running shoes and gear with employees that will…read moreallow you to find what you without pressuring you to buy something that doesn't work for you, this is the place! We've been going here for a couple of years now and the entire family enjoys every visit! Even brought my Dad in (who hasn't bought new shoes in probably 5 years). He was able to get a new pair! He tried on 5 different brands and styles! Check it out you won't be disappointed!

This is mostly intended for my Virginia friends but when a business excels in so many ways, it…read moredeserves to be noted. Robynn and i have deleberately avoided participating in any black friday shopping for all the reasons we're all so familiar with. But my wife has recently become a "backpacker" and I wanted to get her fitted for a legitimate backpack so we made an exception to our black friday rule and went to the only place I would go to locally backpacking and other outdoor gear, River Rock Outfitter Even though the shop was filled with customers, Keith and April, the owners, immediately greeted us. When April finished with her customer she began the process for fitting my with a backpack. This process which included measuring her torso, what type of backpacking it was for day hikes or multiple day/night trips, types of weather, trying on multiple packs (with weigjts in the pack) took approximately 40 minutes, maybe more, but it was such a pleasant experience, it only seemed like minutes. My wife and April found the perfect pack but since it was not in the color my wife wanted, April placed in on order. We'll return in a day or two, try it on again and walk out with an early Christmas present for my wife we will now be able to share and enjoy many more years of backpacking together with a comfortable backpack. If you want professional backpacking and other outdoor expertise and a wide selection of high quality gear from a polite, courteous, friendly local business, go to River Rock Outfitters; you will not be disappointed.

This is a small outfitter, with a decent selection of gear, but an abundance of willingness to help…read moreyou find what you need. Prices are on par with what you can find elsewhere, though they have a nice and rotating consignment area consisting of used gear of varying prices. They can also order gear if a specific size, color, or model is desired.

I highly recommend this store for repairs and buying a bike. I got a quote from another store and…read morethey were honest and fair in comparison. The beat the other store by 50%. Nice crew working in the store and they know bikes. Try them before you go to another store.

Came in today to get a dual sport and was given the best customer service ever. I really appreciate…read morethese guys, finding a good bike is hard right now and they helped me so well. I called in and they provided the inventory. On top of that they even put on the modification on the bike. I couldn't fit the bike in my car and the gentlemen helped me with that also. GREAT MANAGEMENT AND STAFF. If you're looking for a bike this is the spot thank you guys

Ordered a firearm to pickup from here and the process went great! The employees were all very nice…read moreand the store itself was beautiful! Definitely will be coming back again :)

Went and picked up an online purchase. Store looks great, easy to find what you're looking for…read more Sales associates were friendly and knowledgeable and processed everything quickly. Will be back!