Absolutely avoid buying a gun at this store if you are a veteran or active duty military. My…read morehusband presented his active duty military ID and LES and was denied the purchase. My husband is a current Capt in the USMC. It's unbelievable that an American establishment like Dick's Sporting Goods could operate so shady. They wasted our time, had poor service and an untrained staff! We are appalled. Lost our business completely! And we will be spreading the word to our fellow marines as well! Happy Veterans Day!

I have to give this store credit for ardently living up to their name. Customer service was all but…read morenon-existent, and the few employees that could be seen in the store were far too busy with their phones to worry about something as unimportant as their clients.

I was super nervous to go in but the staff was super welcoming. Emma was incredibly patient while…read moreshe helped me out. I was running around the store to test out the shoes while she was explaining the difference between them. She was super kind and sweet. I will be coming back to buy more shoes in the future!

Knowledgeable and patient staff. I must have tried on 15 pairs of shoes while they helped me…read moretroubleshoot fit and gait.

Really, there is nowhere else in town you should go for running or walking footwear. I spent $50…read moreon shoes at DSW that ended up hurting my feet and as a result I stopped exercising. I took my husband's lead (he is an avid runner, I am not) and went to VA Runner. Their staff is highly trained and will do a thorough analysis of your gait, pressure points, arch and more to make sure they recommend the right shoe. The moment I put on the Asics they picked for me the pain went away completely. Highly Recommended.

I have been going to this running store for two years now and the staff has always been friendly…read moreand has always helped me find the right shoes. They also have a good selection of spikes for track and cross country athletes as well. Back then, they did offer a discount for high school students but I believe they no longer do this, which is unfortunate; however, it does not hinder the quality customer service and welcoming environment this running store brings to the area. I wish I lived in Fredericksburg so that I could do all of their running events that I see on Facebook. Overall, I would recommend this store to any runner, beginner or expert, to get fitted for a pair of shoes at this store.

Best running store ever! I've been a Lucky Road customer for years, and they never disappoint. I…read morerecently stopped in for a new pair of running shoes, and as always, the experience was enjoyable and the customer service outstanding. I can't recommend them highly enough!

If you're looking for a place to check out quality running shoes and gear with employees that will…read moreallow you to find what you without pressuring you to buy something that doesn't work for you, this is the place! We've been going here for a couple of years now and the entire family enjoys every visit! Even brought my Dad in (who hasn't bought new shoes in probably 5 years). He was able to get a new pair! He tried on 5 different brands and styles! Check it out you won't be disappointed!

If you need outdoor gear OR if you don't and just want to browse check this place out!…read moreYou can go in for something specific and they'll help you get in and out. You can legit go to browse and they'll be just as friendly and helpful! Favorite experience was going in to browse, found a pair of clearance shoes for my son and for some reason there was only one shoe! They looked in the back, called the other location and could not find the other shoe. Ended up buying a different pair, a week later I got a phone call (mind you I didn't specifically leave a number they just have me in the system for rewards) saying they had located the other shoe and would I like them to hold for us? I was blown away! They took the time to note who we were and actually follow up! Of course we went in for the shoes they even gave us the extra discount that would have applied the day we were originally there! They also have a good selection of used items at awesome discount and you can put your items on consignment too! Visit both their locations downtown and Central Park

This is mostly intended for my Virginia friends but when a business excels in so many ways, it…read moredeserves to be noted. Robynn and i have deleberately avoided participating in any black friday shopping for all the reasons we're all so familiar with. But my wife has recently become a "backpacker" and I wanted to get her fitted for a legitimate backpack so we made an exception to our black friday rule and went to the only place I would go to locally backpacking and other outdoor gear, River Rock Outfitter Even though the shop was filled with customers, Keith and April, the owners, immediately greeted us. When April finished with her customer she began the process for fitting my with a backpack. This process which included measuring her torso, what type of backpacking it was for day hikes or multiple day/night trips, types of weather, trying on multiple packs (with weigjts in the pack) took approximately 40 minutes, maybe more, but it was such a pleasant experience, it only seemed like minutes. My wife and April found the perfect pack but since it was not in the color my wife wanted, April placed in on order. We'll return in a day or two, try it on again and walk out with an early Christmas present for my wife we will now be able to share and enjoy many more years of backpacking together with a comfortable backpack. If you want professional backpacking and other outdoor expertise and a wide selection of high quality gear from a polite, courteous, friendly local business, go to River Rock Outfitters; you will not be disappointed.

I highly recommend this store for repairs and buying a bike. I got a quote from another store and…read morethey were honest and fair in comparison. The beat the other store by 50%. Nice crew working in the store and they know bikes. Try them before you go to another store.

Came in today to get a dual sport and was given the best customer service ever. I really appreciate…read morethese guys, finding a good bike is hard right now and they helped me so well. I called in and they provided the inventory. On top of that they even put on the modification on the bike. I couldn't fit the bike in my car and the gentlemen helped me with that also. GREAT MANAGEMENT AND STAFF. If you're looking for a bike this is the spot thank you guys

I have a rule, anytime I have to go out of my way to get service in a store, I usually stop…read moresupporting them depending on the circumstances. I went in this store a few weeks back, I went to Sportsman's on Plank Road for a specific pair of binoculars. I asked three different employees for help getting the binoculars since they were locked up. All three deferred to someone else. I left the store and went to Academy Sports down the street and bought the product. I had quite a few things in my basket that I wanted to buy from Sportsman's as well. But they found their way back to the shelf.

I started going to this store in Fredericksburg a few years ago as the other vendor who sells…read morefirearms is so slow that it was painful to buy a gun with this business. Recently I bought a rifle at the Fredericsksburg location, intending to pick up the weapon on 30 June. Upon arrival, my weapon was ready but the Va State Police check was not processed due to horrendous volume of checks being done before new VA laws went into effect on 1 July 2026. So, I had to go home, driving back 50 miles to where I live, and then returned a few days later when Sportsmans called me and told me my VSP check was complete. I picked up my weapon in a few minutes and went home, as these guys are very fast and efficient in their processes to buy guns. Two days after I got home, I received a credit for 50 dollars for my purchase, which I can assume was due to not getting my weapon when they told me to come to the store and pick it up. I did not ask for any refund nor did I suggest any, but Sportsmans gave me one anyway. This is the type of business model that makes life long customers and shows a level of caring about people that I do not see often in any business. Thanks for the 50 bucks and it was a pleasure doing business with this location. (in case anyone is wondering, I am a retired Fed with a LEOSA permit, so there is never any issue with a VSP check for a firearm purchase, with 47 seconds the least amount of time I had to wait for my check to clear the VSP).