I selected Hayes as the contractor for basement repairs following a water pipe leak. My homeowners policy covered the costs of the repairs, and I wondered if the work would just be the bare minimum necessary to fulfill the insurance policy.
I did not need to worry. Hayes was terrific from the initial estimate meeting through project completion.
A shout out here to my insurance company, Mutual Benefit, and its Claims Adjuster, Paul Graham. I asked Paul for some recommendations, and Hayes was one of the companies he named. The entire claims process could not have been easier or more professional. They even paid for a company to pack up and securely store off-site all the stuff in the basement while the repairs were made.
Jeff Murphy was the Hayes' project manager, and he was terrific - professional, attentive, flexible and polite. So were all of the Hayes employees and subcontractors who worked on the job. I won't name them all, but Thierry, who did much of the carpentry and a couple other jobs, and Axel, who did the painting, were simply wonderful.
The old asbestos tile flooring in both the finished and unfinished basement spaces needed to be removed and replaced. Asbestos remediation specialists handled the removal and encapsulation. New vinyl planking went into the finished space, and vinyl composition tiles in the unfinished space. Damaged walls were replaced and painted, and new baseboard installed and painted. Eric from Kelly Plumbing handled the plumbing work, and Carpets by Denny Lee was the flooring subcontractor. I really liked their work too, and Shane at Denny Lee's was very helpful in finding the right flooring choices for the space that fit the budget.
The one photo shows the new vinyl plank floor and the repaired wall that suffered significant damage, while the other photo shows the new vinyl tiles and the wall by the clothes dryer that also suffered damage.
In closing, Hayes was a wonderful firm with which to do business. read more