Went in for 2 small paint chips and 1 door ding…read more After repairs, there was still visible damage on 2 spots, and they completely forgot to repair a third spot. They promised to make it right. After second attempt, 1 spot still had visible damage and overspray of clear coat. They again promised to make it right. However they stopped returning my emails. My paint is still not fixed. Communication was horrible throughout.

Highest level customer service I have experienced with the auto industry. Above and beyond…read morecommunication. Did not expect the car to be completely detailed head to toe on pick up! Mack and the team did an amazing job with repairs and speaking to insurance.

Vince painted my '85 Malibu wagon. The job included invisible flames.The job included under hood,…read moredoor frames & jambs. The car came from Ottowa,illinois, was owned by an older couple and only had 53,000 miles. James T

Paint matching service and attention to detail are impeccable at this location. Vince's second to…read morenone when it came to matching a decal on my motorcycle for a custom piece. I would have not to even second-guess referring anyone to the paint spot

Had all our bodywork done with Jeff. Amazing detail work Wouldn't trust anyone else with my 2001…read moreHonda S2000!!!

From out of town. Had a minor accident where someone had hit my rear quarter panel. Took it to this…read morePhoenix Auto Body in Warrenville for an estimate and most likely to do the work. However, the owner was the most cocky arrogant guy I have ever met. I walked in, he was laying back in his chair, swearing up a storm on the phone, with his feet up on the desk. He hung up the phone, mumbled, "crazy bastard", looked at me and said, "now, what are you in here for?" Was not comfortable with his attiude but decided to move forward. I explained the problem but before I could finish, he just blurted out a price without any thought or inspection. I asked why he wouldn't look at the damage first. I have never seen someone who would actually become upset because he had to get out of his chair and walk outside to take a look at the car. Outside, he kicked the quarter panel and said, "this car is already a piece of junk so why are you wasting your and my time repairing it?" I simply told him what I thought of him and left with him swearing at me as I drove off. Please, don't waste your time with this guy. If the work is anything like his attitude, stay far away from this place. This is not the last I am going to post this around the internet either!

If you have a nice car, chances are, not nice things are going to happen to it at some point. Such…read morewas the case with my new, pretty Mercedes when some inconsiderate person took out the side of my new car while it was parked, left no note and left me with damage of almost $11,000 and a car that wasn't so pretty anymore. I had used Westmont Body Werks for repairs on another Mercedes previously. I knew the quality and the caliber of work that they do, so when my insurance company suggested another "run of the mill " place nearby, I suggested Westmont Body Werks to them and they agreed. My contact was Bret, and from day one he communicated what stage the car was in, what the insurance company approved, when it was being painted and when it was anticipated to be finished. Not that I wanted them, but I even got "work in progress" pictures of my baby all torn apart. And when I finally got the call that my car was ready for pick up (it took about 6 weeks all in from insurance approval to pick up)- other than the paint smell, the car was detailed, shiny and new just like the day I picked it up at the dealer. I am a bit of a perfectionist and Westmont Body Werks has met my high standards both times I've had to use them. Hope you never need a body shop. But if you do, I'd check out them out for their work is truly superior.

These folks did major work on a year old Audi and I could not be happier. I was torn between…read morewanting the insurance company to call it a total vs getting my car back (which was a bit hard to find). Given the extensive damage and costs (about 70% of value of the car), I'm literally shocked that everything went back the way it did and that the car looks so good. I'm sure it's phantom limb syndrome but it actually feels like it drives better than when I first got it. I guess 3 months in a rental will do that to you;) I've had a couple returns for minor stuff and they have handled each visit with open arms. Jason was my rep and did a great job. Even their front desk person (name escapes me) is a delight, and their weekend guy who got me my car was a real pro. I was warned they take their time, but they admit it and wrap that in quality and finish. It was worth it. During a mid-repair visit, Jason gave me a full tour, showed me my vehicle with the entire engine out, and explained process, timing, and next steps. I had a moments thought of giving them 4/5 stars, which I think is still great, but they've given me zero reason to do that. I hope this thing holds together!!

Awesome service!! Quick and great pricing. I am very happy with Ro in the office and Matt who took…read morecare of the tow. Thank you all so much!! Don't hesitate to call!!

Super amazing people. Came early and stayed late to help us out after dealing with some real jerks…read moreat a different towing business in Schaumburg.

Once again [different vehicle] Patrick Collision Center has done an amazing job of returning my…read morevehicle to it's original mint condition. Great Job!! The customer service / customer care at Patrick Collision Center is amazing, and the superstar of that team is Anna Lynn.

Done in a timely fashion and honored my insurance's write up of the damage .Looks greatread more

Brought my car here to get rust repair. Good quality work and very fair price. Highly recommended…read more Thanks!

I took my car in for diagnostics . I paid for the work. When I went back to pickup my car, my…read moreentire instrument panel was out. The owner said it was a coincidence and refused to restore it back to the way I brought it in. He threatened to put my car on the street to be towed by the village. The owner was disrespectful, rude, and just a total ass hole. We will be in court.

Amazing, I was stuck on the expressway and had pulled off the shoulder. My Triple A was not coming…read morefor a while, he pulled up and helped me!!! Out of the kindness of his heart, it was a hot summer day. You know when someone is real and isn't all about just the business. Highly recommend and very knowledgeable.