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    Enterprise Rent-A-Car

    2.5 (42 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

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    29 days ago

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    1 year ago

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    6 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    16 years ago

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    3 years ago

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    8 years ago

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    6 years ago

    Great bunch of people to work with. Can't believe how kind and helpful they are.

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    9 years ago

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    9 years ago

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    10 years ago

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    14 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    9 years ago

    Excellent service, I've rented a few times from this location and never had an issue. Very friendly

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    12 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    Gustavo, Paul and Katie all were great!!

    Mentioned in 2 reviews

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    Hertz Rent A Car - rental

    Hertz Rent A Car

    1.9(49 reviews)
    2.6 mi

    A long time ago Seinfeld show accurately described and predicted how rental car companies work…read more "They know how to take a reservation but not how to hold one". Their policies in fine print are excruciatingly complex and it's never in your favor. Want a nice luxury sedan too bad you had a reservation and paid in advance we don't have one and don't care. Was stuck an hour on the telephone to get my money refunded for the econo box they downgraded me to while the npc just sat there on his phone watching Tik Tok videos. Note: The car was the worst part of our trip which was cross country. Please don't make the mistake I made since I was in a hurry to get out of this hole; Gave us a half tank of gas but expect you to pay for full on return. Please get it in writing how much gas was in the tank. A Gold member does not mean anything nor you get anything beneficial from them. Its a worse experience than shady dealerships but at least you know what you are getting into from them. Sadly Hertz mission statement should now be "To be the lowest quality, highest cost and most painful customer service rental company in every market we serve, we only create value for our shareholders."

    I am happy to say I had no issues at all at Hertz. I realize I'm a lucky one because there is an…read moreinsane shortage of rentals right now, but it all worked well for me. I flew into O'Hare but ended up renting all the way in Glendale Heights. Renting in Glendale Heights vs O'Hare made a $500 difference in the rental. No I am not kidding. That is how nuts rentals are right now. I have great friends who took me to/from the airport each way so it didn't end up being a huge hassle. The guy working the front desk was friendly, quick, easy to work with and personable. Getting through the check in process was very fast but waiting for the rental took a bit of time. I think I waited ~20 minutes after checking in for the car to come back from an oil change. It was freshly washed though, so that was nice. I don't think they checked the car thoroughly before handing it off to me because I found a Reese's Peanut Butter Cups wrapper between the seats (it was hidden but grossed me out & made me hungry at the same time when I found it). Plus, there were some fishing hooks hooked into the trunk which my friend was able to pry off. Returning the car was even more simple, just returned the keys and I was good to go! Was my experience perfect? No, but it wasn't bad in any way and I would recommend and rent from this location again.

    Photos
    Hertz Rent A Car - Says closes at 6 pm 3 different sites

    Says closes at 6 pm 3 different sites

    Hertz Rent A Car - The final receipt from my rental. Notice that the charge is for four days, now including the Sunday that the location was closed.

    The final receipt from my rental. Notice that the charge is for four days, now including the Sunday that the location was closed.

    Hertz Rent A Car - Closes at 6 pm

    See all

    Closes at 6 pm

    Budget Car And Truck Rental

    Budget Car And Truck Rental

    2.5(2 reviews)
    4.6 mi

    Needing a rental car for our 12 day trip to Chicagoland, I went through the Delta Airlines Travel…read moresite to book a rental for a small SUV through Budget. Unlike for hotel reservations through the site, which is prepay, the car reservations are pay at the conclusion of the rental (though they will put a authorization hold for the agreed upon price + $200 on your provided bank card). Because we flew in so late into O"hare, I decided to get a LYft to a nearby hotel to spend the night, and then ask a relative to drive us to the Addison Budget rental station. We were able to confirm the agreed upon rate of $588, and got a fully loaded Nissan Rogue (really nice moon roof, full apple car play which we used a lot). A similar rental from an airport agency would have been significantly more. It is a one man operation at this location, and Joseph was the licensee/proprietor...a very pleasant and helpful guy. He asked us to return the car with an empty tank, and gave us enough gas to make it to a nearby station. We knew we were going to need use some IL tollways, so just registered the license plate of the rental car with IPASS with a credit card. It's been more than 10 days since we used it for our trip to Madison, WI, and the charges still have not appeared online. I'm hoping they will, since if it ends up being charged to Budget, they have some excessive fees and markups for unclaimed tolls and tickets. We had an uneventful rental, and returned to Joseph on the correct day. A few days later, the correct amount was charged to my credit card. Too bad I couldn't plan it to return with little gas...it ended up being a little under quarter tank.

    Pompous, condescending, rude and arrogant and the words I would use to describe Joseph and his…read morecustomer service. I will never rent a car from Budget again because of the awful experience I had attempting to rent a truck here. Do yourself a favor and find another place...there are many other rental car companies to choose from.

    Enterprise Rent-A-Car - carrental - Updated May 2026

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