We stayed here for two nights while in Concord. Very quaint, quiet inn within walking distance to…read morethe absolutely charming downtown area of Concord. Each room in the Inn is completely unique in decor and arrangement, and is named after a prominent figure in American history (we were in the "Emily Dickinson suite"), which was fun for history buffs. Each morning the communal dining area offers a fresh breakfast buffet in addition to being served by the friendly staff of the Inn, who take individual orders for hot food such as eggs, pancakes, sausage, etc. This was a great space to talk with the other residents of the inn. These five stars are secretly four and a half, as in all honesty, the older woman who was present for the majority of our stay as the concierge, while accommodating and helpful, wasn't particularly as friendly as one would expect for an intimate Inn. However this certainly didn't take enough away from the quality of the Inn to merit four stars. Would absolutely recommend this hidden gem!

The inn is beautiful. We love staying at quaint old places and this one is preserved well but…read moreoffers upgraded bathrooms. My husband and I travel every Dec to the Army Navy game n always like spending a few days after n taking in the local sights, but mostly the history. Given that this location is LITERALLY where the Revolutionary War began, it would have been nice to have a friendlier staff (unmasked) and been told some history of the city AND the home. Every B&B we've ever been to, (10 in the past few years alone) we've been greeted with questions as to where we are from, and been told about the facility, location, etc. I got more at a Hilton earlier in our trip. Embrace your customers. Being met by a masked worker is NOT welcoming. I felt she thought we were putting her out and toxic to her. This was our home for 2 days and we should not feel like that. The inn is beautiful, the food was good n fresh, the bedding was luxurious n comfy. But your customer service has something to be desired for those choosing a more personal n quaint experience.

We were last here some three years ago - the place remains as it was…read more About a week ago when we were staying at the Inn four went to the dining room for breakfast, ordering different dishes. One person had a very tasty Hot Veggie Mess (as the name implies a mix of different vegetables); another had an All American (eggs, bacon, done right. This was accompanied by a Cran Muffin. I had a perfect Classic Eggs Benedict with additional bacon. Drinks included orange juice, hot tea,and Cappuccinos. The total came to $84 not including the tip (worth it). Our server Keishla was very attentive. We would ask for her if we dine here again. All in all a good experience.

Had made dinner reservations and were seated at our promised time in this surprisingly quiet,…read moreMerchants Row restaurant - a historic, refined dining room within Concord's Colonial Inn Our server Colin was pleasant, friendly, and was quick to take our order. After recommending some specials we stuck to Colin's recommendation of ordering some of the classics including Crispy Cauliflower Bits ($14), Black Bean Burger ($17), 12OZ NY Steak ($38), Yankee Pot Roast ($24), and Pasta for the kiddos! Was a very pleasant experience, quick service, and noise levels on the lower end. Highly recommend this place if you are in the historic town of Concord!

Idk.... Walked in the office and the check in guy walks up and fist bumps me. Thought that was…read morehumorous but I didn't mind. Scenes of things to come. Room wasn't terrible just wasn't quality. Tv didn't work. WiFi was password protected but I wasn't given a password nor was there one written down anywhere I saw. Bed felt like there was a 500lb person who lived in it for ten years, haha. If this motel room were $99 I'd be happy. But it was more expensive than 3 star hotels in the area which is absurd to me. I won't be coming back, sorry.

I was in Acton for three days for a work conference. I stayed two nights at The Minuteman Inn but…read morealmost slept in my car. The photos online are very misleading. The property had 40+ bicycles strewn around the entire property along with broken furniture and broken lawn chairs. There was no lock to my room's door and it didn't close all the way. The furniture inside the room was dirty or damaged. The tv and microwave didn't work and there was no WiFi even though it was advertised. The bathroom towels had someone else's hair embedded in the fibers. The toilet didn't flush because there wasn't enough water pressure. A colleague stayed there at the same time and had the same issues with her room. This place is pretty bad. Do not recommend.

I've stayed several hundred nights a year with Hilton and Hampton Inn is one of the preferred…read morebrands for me out of the entire Hilton brand portfolio, The hotel is a fairly-new Hampton in Waltham. It is away from the hustle-and-bustle of Waltham. In my view, it is one of the best options for lodging in Waltham. Prior to moving to Boston, I would visit this hotel yearly on my trips to Waltham for medical needs. The hotel has always been safe, clean, comfy, and cozy. My most recent stay is no different than the past. We checked in after a long drive back from New York State. Luggage carts easily accessible right at the entrance. Plenty of free, COVERED parking, which is a recent addition to this property! They also have expanded electric car capability for those of you with an EV! The night-staff always has and still leaves much to be desired. I feel they could use a touch-up on hospitality, accommodating guests, and basics like cutting workable room keys. Additionally, the on-site snack shop could use restocking a bit more often given the traffic this hotel receives. The lobby and common areas are always clean, fresh, and in great condition. I've noticed on my regular stays here the level of upkeep and maintenance. They truly care about and take pride in their property. It's why I continue to stay here when in Waltham. The rooms are fresh, open, and airy. The beds are plush with fresh, crisp, and clean linens. There are no lingering smells or odors anywhere on the property, which is a welcome relief these days! The rooms feature a mini fridge, coffee maker, and mini fridge. The suites do come with a microwave. Otherwise, there is a microwave in the lobby area for a late-night bite. They also have a gift shop on site, however I've noticed it usually is out of stock due to the traffic here. The breakfast is top-notch. Several main choices. Several proteins. Hand-held fruits. Yogurt. Pastries/Muffins, Waffles. They do the full gamut of the Hampton Breakfast. The staff is attentive to guest flow and demand and I've never had them run out of food. The sales manager is also lovely and always goes above and beyond to accommodate us and our needs. This is one of the many reasons we remain loyal to the brand for 200-300 nights every year. If you're looking for a clean, comfortable accommodation in or around Waltham, you cannot go wrong with the Hampton Inn Waltham! Pro Tip: The on-site mini bar/ Craft Food Hall concept is only open Monday-Wednesday due to demand. Outside of that, delivery services are reliable here and the hotel has given us several phenomenal delivery recommendations during our stay here!

Awesome stay, and the front desk agent really made my day at checkout. I needed a little extra…read morehelp, and she went out of her way to make sure I was taken care of - really appreciate her thoughtfulness. The room was big and comfortable - 2 queen beds. The beds and pillows were excellent - great night's sleep!

Super sheek, clean and hip. The rooms are spacious and…read morewell organized uniquely. The staff is helpful and friendly. The breakfast is fine - Next time we r in Lexington we'd stay here again.

This hotel really surprised us. Everything during our stay went smooth. The hotel was very clean…read moreand the rooms we spacious. We rented one king room and one queen and they were both consistently great. A nice touch was having drybar toiletries in the bathroom. Free parking was greatly appreciated too! If we go to Boston again I'll be looking forward to staying again

This Westin in Waltham was good! Like most Westin properties, the rooms were very comfortable. Mine…read morehad a thoughtful layout, a good bed, and a nice shower with good water pressure. The property has that signature Westin scent in the air. The building is in good shape, and has a nice atrium that upper floors can look onto from the hallways above. The fitness center was pretty good. Decent cardio options. Maybe a bit anemic on the strength training, with only a cable machine, some kettle bells, and dumbbells that only went up to 50 lbs. There's a pool next to the fitness center, as a nice bonus. My one gripe was with the hotel restaurant/bar. I stopped by for a drink at the end of the night, and was a bit disappointed. The old fashioned was okay, but the coordination between the bar and the kitchen (physically separated by the layout) was off. It took 20+ minutes to get a plate of steamed edamame out, only after a gentle reminder. And when it came, the edamame had been steamed to mush. No firmness left, and the pods were falling apart to the touch. Good overall property and quality rooms; maybe skip the restaurant.

We stayed at The Westin Waltham Boston from May 1-4 for 3 nights. The price seemed reasonable at…read morefirst, but overall the quality didn't really match what I expected. The room itself was fine--clean and comfortable enough, nothing special but no major issues either. The biggest disappointment was the breakfast. It cost $26, which is quite high, but the quality was honestly very poor and not worth the price at all. I expected much better from a hotel like this. Another thing that stood out was the lack of basic amenities. Items like a toothbrush and other essentials were not provided unless we asked for them, which felt inconvenient and below standard. Overall, not a terrible stay, but definitely not great value for the money. Price might look good, but the quality doesn't match.

Wasn't half bad…read more Breakfast bar had a make your own fruit parfait which was cool. Fitness room looked good. I didn't use it because I'm afraid to work out near other people. Clean place. No bugs. Shower got hot. Service was good. I'd stay again.

The staff was very friendly. Plenty of parking the lit parking lot…read more My room was clean. The furniture was a bit worn. My only suggestion is put kids on the 1st floor not above a single person sleeping lol. Stomping and running after 11 ouch There was breakfast but I did not have anything to eat

This hotel is conveniently located and in remarkably fresh condition given the volume of traffic it…read morereceives. I arrived right around 5 PM in the middle of the week and there was only one person stocking the in-house store and handling check-ins. I could tell she was very busy, probably tired (rightfully so), but very professional and kind. She handed me a little welcome bag that contained two bottles of filtered water and a helpful information sheet. She promptly shared with me the Wi-Fi access information, which I greatly appreciated. Took the elevator up to my room and was pleased to find that the carpeting in the hallway was very thick, and that only half of the guestroom was carpeted. I like having a hard floor, however, the carpeting, draperies, and bedding all were in great condition. The microwave was small, but adequate for my needs, and the mini fridge was just as good. I really enjoyed the Crabtree & Evelyn toiletries they had, but noted that they didn't have the standard guest items like Q-tips. Almost had a meltdown in the morning when I thought I couldn't get the Keurig machine to work (lol), but it just had a little bit of a delay. The coffee was not Keurig, and was just OK, but it served its purpose (caffeine). I was disappointed that I did didn't see any recycling receptacles, so I collected my things in a brown paper bag and hoped they might be recycled. Check-in and checkout we're very easy using my digital key. Unfortunately, I was assigned the room right next to the elevator, so I could hear it rumbling with the doors slamming most of the evening and beginning again around 5 AM, but it did stop during the night, and it's not their fault. It's a hotel, and that happens. I would stay at this property again.

Great stay once again. Room was clean, quiet and loved the new phone charging station. Allows for…read morewireless charging which is so convenient. Tried the breakfast buffet and it was decent, nothing too exciting. Great property for a quick trip and easy access to places. Took about 30 to get to Fenway for the game which was great.

Great location, neat and clean rooms, well maintained hotel. We stayed for one night. The location…read moreis very good - right off the highway. A couple of restaurants nearby. We stayed in a room with king size bed. The room was nice and well lit, something which we really appreciate. Amenities were functioning well. Breakfast was good with many options. The staff was nice and friendly. Plenty of parking outside. Definitely recommended!

I had a rather bad experience with another IHG hotel the Holiday inn in Hudson but I wanted to try…read moreanother location. I knew I was getting in late and called for a late check in. That was no problem. I get in around 10pm and they had a couple employees at the front desks. I was quickly checked in and also was able to get a couple perks based on my benefit status. They had plenty of parking out front and the entire area looks very nice and safe. My room was small but decent. Perfect for a comfortable nights stay. Everything looked brand new. I loved the fact that at this location you can adjust the air to be constant for those that like to sleep with a fan on. I gotta say this had to be one of the most comfortable beds and pillows and the quietest hotel stay I ever had. I was very impressed. They have a nice gym and also a laundry facility which is kinda rare to find. They have a breakfast buffet that is free. The coffee was ok and I liked the eggs the best. The sausage was ok but for free you can't complain. They also had a pancake maker machine. Never seen that before and also had all kinds of cereal and pastries, bagels etc...... I would give this place a perfect 5 star rating and would not hesitate to come here again.