Our ultra reliable 2013 Sonata Hybrid started overheating and I had to find a local service company…read morefor the first time in Rancho Bernardo. There were three auto repair companies right next door to my office in RB but after reviewing Yelp, I discovered that there was a much much better one a few miles away. Trusting Yelp, I immediately headed over to Ricks RB Auto because his reviews were not only much much better but the praise to the quality of work gave me a very high comfort level. I was not disappointed. Driving into his shop is not that impressive being part of a shell station but the staff were efficient and friendly even though they were closing. They wasted no time diagnosing the issue. It was a leak in the cooling system in the rear section of the engine. Rick made me comfortable that he'll take care of it ASAP. The very next day the car was ready and Rick mentioned he ran into some issues. It turned out that it wasn't just a hose but a special water pump attached to the hybrid system that was cracked into two! Turned out this is a $900 part because Hyundai sells it as part of a larger piece that connects to the manifold, so he went to another source and found a refurbished part for just $200! Saving me $700. He not only saved me a huge amount of money had I taken it elsewhere but made several important recommendations on belt replacement as the car was aging. I told him he is going to be the only company to look after this car from now on! Well believe it or not, the car overheated again a few days later and off it went back to Rick. He assured me they will take care of it and boy did they. It turned out to be another hose failure in a different part of the engine. He not only replaced it and the coolant but charged me absolutely nothing!!! Even though the problem was brand new. I'm sold and I will highly recommend Rick to my friends and to anyone else in San Diego. It's so rare to see such service anywhere.

I give Ricks RB 3.5 as we went thru many trial and errors to find why my brakes were squeaking. He…read moredid refund me from my initial pay in changing brake pads. Then he actually was willing to replace rotors without charge. It was after we had a couple confrontations regarding the initial service. However Rick offered and he kept his word, he replaced rotors for free. The problem is there is still a squil. The vehicle brakes safely but the squil drives me crazy. I just surprise after so much effort it still there. Not necessarily their expertise or not. Brakes were taking care of and more as it was my original request.

Excellent customers service. Thanks to all the team, and special thanks to Carmen for the best sale…read moreservice, to Joe the best mecanic service, to Jason (谢谢) perfect administration services and to Shaw for the best deal ever on my 2012 Mazda 3. I highly recommand your place. Best price, best deal ever and very honest. I love you all.

Carmen is so amazing & helpful! I am so happy with my new car, and getting the paperwork done super…read morefast. I highly recommend this place for a car they are amazing people and so friendly and helpful I can't thank you enough!

I purchased 2015 Tesla last year (Oct). I found All Auto a wonderful company to do business with…read more They provided a small no interest loan as the vehicle was over our budget. The after sale service was also great as they replaced the door handle and shared the cost of new tires. Shawn was wonderful to work with.

Great friendly service. Thought my wiper arms were bad but tech quickly fixed the problem finding…read morethe last couple sets put on the vehicle were not only shot, but were not the correct size. Little repair for them but highly recommend. Thanks for all your help!

I travel for work around San Diego, OC and Riverside, so sometimes making time is hard and they…read morewere very flexible with my schedule and made things super easy. I would highly recommend them. Thanks for the great service

Eunice was amazing in her customer service. We really thought we had a crack in our front window…read moreto be replaced and when I showed up for my appointment , they couldn't find one. Eunice had ordered the part, called me when it was ready and was super sweet. So even though I didn't use them this time, I will use them again if I have a window that needs to be replaced.

Not good. I am the "last" person to write a review but this needs to be said…read more I think it should be 1 star. but 2nd star is for Kevin and they guy who rigged up the coolant tank. the rest is ... - un organized. ( no internal communication) - false promises. - The truck sat there for over 11 weeks.. -While we were losing clients and losing money. I originally asked for a sensor diagnosis and a brake check. We waited over 3 weeks to get ANY answer about (anything). "Mechanic went on vacation" BLAH BLAH. " let me call you back" blah blah.. etc. So then they said sensor was bad - But they said part was on back order. (True - Out of stock across the country) - ok so I waited and waited. asked why cant we just "try " an after market sensor for temporary? After multiple phone calls - they just refused the idea. I finally found my own OEM sensor online. - BUT then it took them 2 weeks to get MY part installed. ( a 5 minute job to replace sensor) (AND THEY NEVER CHECKED THE BRAKES ) They finally got the part but could have been working on the brake check! They have no answers for THIER lack of organization. Waste of my time. TOOK ANOTHER WEEK TO DO brake check. They took for another road test BUT never checked the coolant level. The driver said, " the mechanic should have made sure everything was good". whatever dude. -I hope he was watching the temp gauges? ( on day one I did mention it might be over heating on the first day guys!) Positive - The new service manager called me a few times. He is very polite on the phone. But only after I felt like I was bothering the other people. He did admit they are trying to get organized. - (To his credit). ....... Bad - Service dept. people answering phones simply NEVER know what is going on. They always have to go "find the tech". The poor guy Kevin the "main" mechanic seems to be the only one who ever knows whats going on. - - - - - Solutions I offered. - - - I think Kevin needs his own personal assistant. - The main Mechanic should NOT have everyone hunting him down when a client wants to know the status of a truck!. People answering phones should be taking notes every day for each truck ( to have a solid answer when a client calls.) ALSO, a piece of advice - PLEASE do not promise tomorrow when you really mean next week! But they don't care because they have the government , fire dept. and AT+T clients. -They said the brakes would be done Friday on May 16. BUT Not done until May 22! Then they road test Wednesday with no coolant in truck! Truck over heats Wednesday. ( no one calls me until Friday! ) They leave a very vague message. So I have to wait all weekend memorial day - 3 day weekend to find out what is going on. The tank was cracked. ( they never checked coolant. ) then wanted $1100 -$1500 to "repair" the cooling system. ( maybe its just my bad luck!?) I repaired the tank there in the parking lot myself- while they were writing up the invoice which I asked for on Friday! I also asked for the invoice that morning . 30 minutes later the invoice is ready but still does not explain $950 for a sensor diagnosis and replacement. - They never told me why it was over heating until I got there to pick it up! They said tank exploded. - not true, They never checked the coolant and it slowly drained out of the crack in tank - simple stuff guys! They could have called the same day it overheated and left a simple message like, - "tank is bad". .. . - Simple enough to me. I am trying to be as fair as I can here. I know we are all short handed and over worked but this was just bad. I am aware parts are difficult to get but that is - no excuse to delay EVERYTHING There is more bad but I don't have time. PS. the crack in the coolant tank had been there for months before we brought the truck into Cal Pacific. We simply check the coolant level every day. We were waiting on a new tank to install. - next time check your fluids before driving someone else truck!

I am the parts person for a company with a large fleet and I normally don't like to give…read morefeedback/reviews but, I have to give credit where it is due. Jeff Winston in the parts department at this location has some of the best customer service skills that I have experienced. He is genuinely dedicated to his craft and is always very courteous and helpful, he is a hard working dude. Jeff has gotten me out of plenty of tough situations in these new times that we live in, where parts aren't as easy to find because of supply shortages. He always keeps me updated on the status of my part orders and always responds very quickly to all of the emails for parts request or questions that I have. I highly recommend this location because of his customer service skills, because he goes the extra mile for all of his customers while maintaining a professional and positive attitude. Just when I think he can't impress me anymore, he does that little extra bit more, to create a "Wow!!!" experience every time.

Got my Parrot MKi9200 installed in my Audi A4 yesterday. I did not have an appointment. I called…read moreARS in the morning around 9am, spoke to Danny and explained the problem I was facing. He asked me to bring my device and car in and he would test if the device was in working condition for no-charge. He also provided alternate suggestions to devices I could use. I walked in around 11am, and Greg validated that the device worked fine. They had all the necessary equipment for testing this, and by 1:30, I was out the door with everything installed and working great. This is super service! Would highly recommend ARS for any Bluetooth/Audio/Car-unit installation services

Made a trip here today to replace two alarm remotes. Both alarm remotes were under 50 bucks and…read moreservice was quick.

I am not one to normally give recommendations....I'm not related to anyone in this business. But I…read morehave been a 100% satisfied customer of theirs for over 25 years...and two sets of owners. Interestingly over all these years...the same painter. They do an awesome job and have painted and repaired at least a dozen cars for me. I would go nowhere else. The brothers running the business have combined experience and skills far beyond their years. The bodywork is perfection accomplished in a separate facility from the collsion section. Keeping everything immaculate for the prep work prior to the paint facility. These guys are perfectionists...they have painted and repaired a Lamborghini and a few other exotics for me as well as my large motorhome and lots of everyday vehicles that needed spot repairs.. no...they do not have a huge RV booth...they pulled basement access doors and matched the paint scheme...and graphics perfectly. I've been a car nut ... private collector since 1985.. and these are my go to guys. TRUST ME on this.....these kinds of skills are a product of personal pride...and it shows. Good work boys. May we live to be 100.....and the last words you here... be mine! Good guys at competitive prices.... Zman

After receiving such a great recommendation from my neighbor, I decided to have my vehicle repaired…read moreat Collision Plus in Escondido. Randy, the manager at Collision Plus, made the experience so easy. He took care of everything. And kept me informed throughout the entire process. I made the right decision because the repairs are perfect. This experience was well worth the drive to Escondido. Thank you so very much for such great service. Without hesitation, I give Collision Plus 5 Stars.

I brought my Audi here at the recommendation of another, and I'm really glad I did. I had an…read moreintermittent misfire that was proving really difficult to track down and diagnose. Despite not being a designated 'Audi Shop', Yuri was already familiar with a lot of the common issues that tend to become problems on my car's platform, which was a pleasant surprise. He spent a lot of time talking through the process of elimination, possibilities, and explaining the root cause and possible diagnosis for each circumstance. I felt comfortable leaving my car with him for an extended time to track down the issue. Over the course of a few days and numerous tests (cylinder compression & leakdown tests, boroscoping, etc) he pointed to an intermittently bad injector as the likely cause. But what's more, in the course of troubleshooting he also discovered that my water pump was on the verge of failure. Most people would assume this to be a sneaky add-on tactic for more labor, but he was totally right. He even suggested a revised and improved part version to help prevent it from happening again in the future. One of the best things that others have mentioned, is he will save the bad parts until you come to pick up your car, and take the time to show you what, where, how, and why they failed. That goes above and beyond the service you get at a lot of other places. I highly recommend Yuri and KM Autoworks for any work you need done.

This place is crazy. I asked if they open or not and he said yes. So I said thank you…read more THEN he called me back and said who are you? Lol hey Mr. It's just a potential customer asking a simple question!! I went there, he kept saying what do u want me to do? Lol I told my issue that service engine soon light came on and I did what I could do so I need to find out what's wrong!! WHAT DO U MEAN WHAT DO I WANT YOU TO DO? WHAT'S YOUR JOB BRO?? He tried to charge me 180 for a diagnosis. The worst guy I've ever met in San Diego.