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    Aurora Auto Enterprise

    4.5 (12 reviews)
    Closed 10:00 am - 6:00 pm

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    Arlette L.

    Made my first car buying experience very easy! I was able to have the car I wanted held for me until everything was done. Everyone seemed very informative and helpful when purchasing the car, and the way they handle small fixes makes me glad I purchased my car from here. I've had my car for about two months now and it's a very reliable form of transportation for me, from school to work. I would definitely recommend checking them out.

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

    Professional and knowledgeable about their cars. No attitude and always willing to help. Definitely worth visiting.

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    4 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    Review Highlights - Aurora Auto Enterprise

    Carmen helped us with this car and she will definitely go above and beyond to get you what you want.

    Mentioned in 5 reviews

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    CarMax - New owners!

    CarMax

    (1.2k reviews)

    Kearny Mesa

    I was really hesitant to purchase a car here. I have heard great stories from several people about…read moreCarMax in general, however the reviews on here are terrible. Honestly, my experience was ok. Have had my car for a bit over a month and everything seems to be working great. It was a prior leased vehicle so it was in pretty great condition! I decided not to buy the extended warranty because of all the reviews I saw on here stating that people were unable to book appointments until months out. This further damaging the car and people not receiving their car back until months later. If I had to return I would not want to deal with Mia Jane again. She was snarky, made passive aggressive comments about my appearance and somewhat disrespectful. Her attitude seemed like she didn't want to be there. I would have preferred to go through the process with someone else. This is a dealership where you walk around and no one is constantly pressuring you, which is nice to feel it out. You may test drive up to 3 vehicles. My car has been great, so I am grateful for that, thank you :)

    The "Express" Pickup is a Total Sham - They Chose a Bot Over a Serious Buyer…read more I've never experienced a more tone-deaf sales process. I am a 100% committed buyer with approved financing. I even went as far as sharing my private insurance settlement documents ($11,500+) with my associate, Maria, just to prove I wasn't wasting anyone's time while waiting for the check to clear. Despite this, CarMax Kearny Mesa has been a logistical nightmare. I live in Carlsbad, and after making multiple trips down there (a 45-80 minute haul each way), their 'solution' to a minor insurance delay was to send me an automated Salesforce threat stating they would release the car if I didn't show up for a third time on Monday. Maria is 'off' on Monday, and management is apparently content letting a bot handle their business. They are willing to blow up a guaranteed, funded deal over a 48-hour administrative window. If you want to be treated like a person--especially if you've done the work to prove you're a serious buyer--go literally anywhere else. This isn't 'Express' service; it's a 'computer-says-no' bureaucracy that doesn't care about your time, your commute, or your business.

    Carzone - Carzone

    Carzone

    (110 reviews)

    Here's a short story of poor salesmanship. Back story- I…read morework a mile down the street from this place and I have been eyeing this specific truck for a little longer than a week and have been searching for an F150 to swap the powertrain into a Bronco. I have also looked at 2 other car sales lots on the same street one of them being Karz Plus. I walk in and instead of being greeted or asked what they can do for me, I have to ask looking at them both "who wants to help me" and I kid you not, BOTH salesman pointed at each other. Mind you they were sitting at adjacent desks and separated by a partition. So I point my attention to one since neither seemed interested in really helping. So I ask how much is the black F150. The salesman says "its already sold someone is already coming" then as I'm about to leave he then says "its actually not sold and for the right price though" then I ask "how much is it". Still yet he doesn't mention any pricing and says "I have to call the owner to see what we can do and how serious are you about buying" then I ask again "well how much is it" eventually he finally answers. After all that, 1) no salesman takes initiative 2) lied about it being already sold 3)couldn't answer a simple question after being asked 3 times. 4)couldn't actually be a salesman and was going to have to call the owner even though we hadn't even started making a deal yet. Karz plus greeted me, let me inside the truck and do a walk around. They made me an agreeable offer and financing and said they would be willing to work with me and my credit union if i do finance through them and gave me a printout of the carfax and the saleswoman even gave me her personal cell if I had any immediate questions. I have lived in this town my whole life so I have seen how these dealerships have changed over the years. The vast difference between both places is astounding and it really shows why one is expanding and the other isn't. I WILL NEVER GO BACK TO HERE AGAIN.

    They raised the price of a truck after I called and offered to buy. This dealer is dirty.read more

    Autoexcel VW Service

    Autoexcel VW Service

    (52 reviews)

    This is the third time I've brought my SUV in, and Boris has always been amazing. He's incredibly…read moreknowledgeable about cars and, as a mechanic, he doesn't just do the job for a paycheck, he genuinely cares about both the car and the customer. The first time I visited with my parents, I needed a car inspection because my husband was still at the sea, and I had just moved from Seattle to San Diego. I wanted to make sure my car was in good condition. Boris provided so much helpful information for my husband, and I initially forgot to check the air, water, and oil. Now, every time I visit, I'm so grateful for how thorough Boris is. He handles the maintenance, explains what we need to know, and gives us updates on what to expect in the future. Today, after inspecting the brakes, he walked me through our next steps. I also asked about the air, and he reminded me to add more oil since it was low again, something I had forgotten, oops! Thank you, Boris! It's always worth coming here. I'm learning more about cars thanks to him, even though I only know how to drive and clean them hehe.

    I called to ask some questions about my car, and if he can work on it. the guy who answered the…read morephone said that he does not work on diesels anymore, but was still kind and helpful in finding me in the right direction that I needed. In my experience, people usually hang up if the can't make a dollar off you and don't really care if your car runs or not. Definitely would recommend this place, it seems like customer satisfaction is worth more than the job to these people

    Aurora Auto Enterprise - usedcardealers - Updated May 2026

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