Friendly staff. Found what I wanted quickly. Prices are much more than buying online from…read moreelsewhere, but wanted to see my options in-person. Closes too early.

Disappointed by this location. The employees don't seem like they care about customers. The Lacey…read moreACE are much nicer and very helpful finding what you need. I hope they get better!

I needed two 5 and 1/4 x12x12 tight knot cedar lap siding. seems nobody in the Tacoma area could…read moreor would get them and was quoted any where from 10 to more dollars a linear foot. If that store could/would order them. Oh and I mite have to buy a " Bundle of six of that. Our daughter lives in Yelm and has been to the store several times and asked me to look into them. Well I called told the man who answered the problem. He had to call me back and yes I ordered what was needed. In short. I didn't pay thru the nose and everyone there was the very best. When I have another project I'll be going there. Yes it's a 25 plus mile drive- but they are worth it. No more big box stores when I will be spending larger sums of money. Mountain Lumber's prices are lower or about the same and they treat you right. Remember to leave your big city attitude where ever your from. Family owned and run.

I have shopped this location many times , always greeted promptly . very knowledgeable staff ,…read morehelp me on many projects , great product recommendations that fit what i needed . i will continue to shop and recommend this location to everyone i know . thank you Mountain lumber staff .

It had been a few years since we visited THS and we heard that they redid the interior and possibly…read morechanged management, so we decided to give it another chance. The cocktails all seem to be named after nautical terms, likely a nod to their island locale. I got the Buoy, which was a tequila-based cocktail with blackberry, Campari, and rosemary. It was quite refreshing. We split the smoked salmon chips and dip, because we both love smoked salmon and Old Bay. This was tasty, but I think a cream cheese dip requires a chip that's sturdier than a potato chip. I ordered the seared ahi and my spouse ordered the burger. We both enjoyed the seared ahi, though I wish it had more of the whipped tahini and harissa. We agreed that the burger was solid, but not the best restaurant burger we've had. We finished with the key lime pie and pot de crème. Recommend both (though maybe avoid the pot de crème if you don't like coffee)!

The Hardware Store keeps getting better. The refreshed space and menu feel perfect--modern but…read morestill cozy in that classic Vashon way. Food was outstanding, hands down the best around. Every dish was spot-on, fresh, and full of flavor. Rosie was our server and she was awesome--super friendly and on top of everything. Even got to say hi to the chef, which was a nice touch. If you haven't been in a while, go now. We'll definitely be back soon. 5 stars!

Amazing service at a reasonable price. I needed a few keys made and they were under $3.00…read more This is a small business and I like to buy things from places like this rather than a chain store. You would have to look far if you need help because they are plenty of people available to help. You would have to push a button and wait. The folks who work there are very knowledgeable and friendly. If you haven't been to this Hardware store yet don't wait. I'm sure you will be as happy as I am.

This team at Lakewood Hardware cares about helping out their customers. Customer service seems is…read morehorribly disappearing at Home Depot and Lowes. I think it's worth it to go to a smaller shop and get good service, be treated kindly and find the products you need. Amazing these days.

Fabulous customer service!! Well stocked for a small town…read morestore and extremely convenient to order online for items they don't have in stock for in store delivery.

This hardware store is my go-to. Craig, the owner, is knowledgeable and personable, and is a…read morewonderful local resource. He's also apolitical. And by apolitical I mean he's not a Trump supporter, which makes it uncommonly pleasant to shop there. He and his wife Laura are pillars of the community and a fantastic resource about all things Mossyrock, and in fact they maintain a flyer with local numbers of various businesses of especial use to new residents. When I first moved here I don't know what I would've done without both the store and their list, and I shop there to this day, even when I could save a few pennies online. They hire fantastic employees who know what they're doing too. Best possible customer service. And if they don't have it in the store (though believe me it's downright amazing the breadth of inventory they have for such a small town) they can order anything you need quickly. Highest possible recommendation - if I could give them 10 stars I would do! Also dog friendly!

They're affordable, have all kinds of niche items to meet my weirdo needs and the staff are always…read morehelpful with finding the goods and also for advising on how to get the job done. I will always shop local first..small business lifts up our communities.

Closed early when the posted hours are 6pm doors were locked with the open sign on at 5:50. Ran…read moredown to grab something before they closed and went to Home Depot instead. Very frustrating and not the first time!

Service Well I didn't need any Service…read more Selection Always great Selection Value You get what you pay for

My husband and I went to home depot to recarpet our home. Everything went smoothly until it came to…read moreus actually purchasing the carpet. When we went into the quote process, none of the numbers were adding up. After about an hour of calls and trying to figure out what was going on, they found it was a systemwide glitch that was adding an additional coupon for free carpet cushion. The sales associate, Louis (who was very nice), was on the phone with a woman named Cynthia, and she said other customers have been able to utilize the glitch, but that Louis would have to speak to his manager and get the approval. After a few minutes, the manager approved the sale. We get into the actual purchasing, and we signed up for the credit card and the 24 month financing. We get to the very last signature, when the sales associate backed out of the purchase because he missed a pivotal step. He redid the purchase, but when he scanned the credit card, it said declined. He called card services to find out we were already charged the amount (though on Louis' computer it said the quote was not finalized), and that the double charge would take us over the credit limit. We're verging on hour two when they finally said we have to wait for the purchase pending to be removed off of the credit card in order to be able to purchase, but that our quote was unchangeable, and that the price was completely locked in. The very next day we get an email from Louis, completely backing out of the price that was approved by the manager and that we were promised was completely locked in. My husband goes in today to try and finalize AGAIN, and the associate that helped him was very nice, but once again the quote was not accurate and would not let the purchase process. She printed out the quote and took it to the front to try and ring it up there, and a completely different price popped up. When they went to process it again, they said their system was down and could not process the transaction. All in all, while the sales associates were nice, this has been an absolutely horrific experience trying to buy carpet. I realize it was a glitch, but we were present when the manager gave authorization and the only reason we weren't able to purchase on Friday was a error on the side of the sales associate. Now we're forced to purchase carpet from Home Depot because we got the credit card, but if we had the choice we would absolutely NOT spend thousands of dollars towards a store that doesn't honor its quotes.

We ordered a pre lit Christmas tree and a pre lit wreath from Lowe's for curb side pick up. We…read morearrived and parked in the marked pick up parking spots and notified the store we were there. The employees that brought our items to the vehicle were prompt, friendly and appeared to handle our boxes with care. We haven't had an opportunity yet to unbox the items and will leave an update when we do. The wreath box did have a gash in it though so being hopeful.

I bought a chemical sprayer from Lowe's a month or two back. When I took it to the checkout…read morecounter, I mentioned that it appeared to be a RETURN by the way the box was taped up. The sales person assured me it was a new device. -- Now, today I open the box, fill up the sprayer, pump it, and then realize the spray nozzle is not attached, nor is there one in the box. --- So, I return to Lowe's with it. I explain to the girl there what the situation is. She stares at the sprayer and asks "What is that thing called?" I sensed this was not going to go well. The girl had more pimples than freckles on her face. She proceeded to refund the cost of the sprayer to my debit card. -- But did not give me a copy of the receipt. I stood there and waited for the receipt, but she didn't get the point. So, my next question to her was, "So, I explained that you sold me a sprayer that did not have a spray nozzle and now I ask you -- how do I spray the weeds on my lawn with my debit card??? Shouldn't you have REPLACED the sprayer with a new one, rather than refund the money?" --- Tractor Supply, Ace Hardware, these are a couple alternatives to Lowe's. Home Depot is out of the game, I have had too much dissatisfaction with customer service there. LOWE'S-- You LOSE! Your people don't know hardware or the lay of the products in the store--without looking it up on their phones. IDIOTS! All of you.