For someone who has mobility issues, this transportation (pink line) helped me a lot! It goes…read morearound the city particularly the shopping and hotel area. It also stops at the Waikiki beach. It takes longer where you want to go but I enjoyed the breeze and saved me from aches and pains. The ride is $6 and it's an all day pass. It starts just before 10 am and I think it ends at 8 pm. You can buy the pass from the bus driver in cash. They don't accept credit cards and they prefer exact change only. If you have the JCB credit card, your ride is free. Don't lose your ticket since you have to present it when boarding.

Our family of eight started the day having an absolutely wonderful experience with Waikiki Trolley…read more We were greeted by the sweetest woman who helped us purchase our passes, followed by a genuinely kind Pink Line driver. Our Blue Line driver was equally wonderful--fun, friendly, and everything we hoped to experience in Hawaii. Unfortunately, by the end of the day, that experience had completely changed. The behavior of two employees was so unnecessarily rude, hostile, and unprofessional that our family decided we would no longer support Waikiki Trolley for the remainder of our vacation (7 more days). I am specifically requesting that management REVIEW THE SURVEILLANCE FOOTAGE from when our family boarded at Waikiki Shopping Plaza, and ESPECIALLY when we exited at the Ilikai stop at approximately 6:06 PM. PLEASE REVIEW THIS FOOTAGE. Although the employee, Char, had already been unnecessarily aggressive toward us while boarding, the harassment escalated after I politely asked for her name and my father photographed the trolley number to identify the vehicle when filing a complaint. It was only after Char realized we intended to report her behavior that she deliberately EXITED THE TROLLEY to confront and harass me further. We were already approximately ten feet away, walking away without arguing or engaging with her. Yet she left her vehicle, called after us, and demanded that we return to photograph the posted rules. PLEASE REVIEW THIS SPECIFIC INTERACTION. Char chose to escalate the situation after we had already left. Her behavior felt like blatant, unwarranted harassment. It was uncomfortable, intimidating, and left me flabbergasted. Why would an adult working in hospitality pursue customers who had already walked away simply because they might report her behavior? Regardless of the original disagreement, there is absolutely no justification for an employee to exit a trolley to continue confronting a family that has already left. I ask management to preserve and review this footage before making any determination. Our first negative encounter occurred when I approached a driver sitting outside an out-of-service trolley. He was the only employee nearby, so I politely asked where we should wait for the Pink Line. He wouldn't even look up. When we repeated the question, he appeared irritated and sarcastically pointed toward a pole, saying something like, "See the pole? Find the next one." The pole had no identifying information. We were tourists asking a reasonable question. His rude, sarcastic response was completely unnecessary. Unfortunately, what happened next was worse. We walked to the next pole, as instructed, only to be yelled at by Char for standing incorrectly. When I apologized and explained that we didn't realize we needed to stand elsewhere, she raised her voice AGAIN, saying she was telling us NOW that we needed to stand against the wall. We were NOT blocking the walkway. We were standing at the pole another employee had directed us toward. Even after we boarded, Char continued aggressively reprimanding us for not standing against the wall. Other passengers were visibly shocked, and several even apologized for her behavior. Throughout our approximately 50-minute ride, people stood at poles rather than against walls at EVERY stop, yet Char never yelled at or reprimanded anyone else. Not one person. Why was our family treated differently? I cannot say with certainty what motivated Char's behavior, but being singled out raised genuine concerns about whether race played a role. That is incredibly uncomfortable while visiting a place known for its hospitality and aloha spirit. We were not causing a problem. We were simply asking questions and following the instructions we had been given. A simple explanation delivered with basic courtesy would have resolved everything. Our family had planned to continue purchasing trolley transportation throughout our stay. Instead, we decided to forego additional rides and rent a vehicle. We would rather spend our money elsewhere than risk another encounter like this. Your wonderful employees earlier in the day demonstrated how positive this experience COULD have been. Their kindness made us feel welcome. Unfortunately, your evening employees completely overshadowed that experience. This was not a minor inconvenience or simply someone having a bad day. It was repeated, unnecessary disrespect toward paying customers, including children and family members who witnessed it. We came to Hawaii excited to experience its beauty, culture, and HOSPITALITY. We certainly did not expect such hostility. Management, PLEASE REVIEW THE FOOTAGE, especially Char exiting the trolley to confront us AFTER we had already walked away. While you review footage please also notice Char's failure to wear a seatbelt...

Finally checked Diamond Head off my Hawaii bucket list! The hike was fun, the views were…read moreincredible, and seeing Waikiki from the top was unforgettable. Definitely worth the reservation and the climb. Please check out my video here: https://www.tiktok.com/t/ZP8sKPx1H/

I definitely recommend this hike. If you're looking to do something with your family, this hike is…read morenot too steep. Very doable for all ages. But also not recommended if you have a health condition, with restrictions. Before you arrive, you need to make a reservation on their website. It's more convenient because you can pay for the parking on there as well. When you receive your email confirmation, it will give you a once use QR code. You will get this scanned in the entrance and it will cover you for parking. NOTE: when making reservations, you will select times slots. Morning slots do fill up first, so put that into consideration if you were planning to do this hike. Right across from the visitor center they have the restrooms. These restrooms are the cleanest restrooms I've ever seen. They even have changing stations for mom's with babies. Sinks also have soap and water. The outside of the bathrooms, they have water fountains, and water dispensers for you to fill up your water bottles. Me and my sister did this hike and the time slot we got was for noon. The sun is out! I suggest you carry your sunblock with you while on the hike because you will need to reapply as you keep moving upwards. The sun is out and you will feel it. This hike is also nice because it has designated resting spots with benches in case you need to pull over get a drink and catch your breath. Somewhere towards the top, you will reach a huge flight of stairs. That's very steep, if you like a challenge, the stairs will lead you closer to the top. But if you take the left path, that's a pathway with rails. That is completely doable, for the slower hikers, like myself. And on the bright side, the left side path does come with a view. When you are all done with your hike, they have some very cute souvenirs at the visit center. Very cute hello Kitty merchandise as well, if you are a fan. ALSO!! GET A SWEET TREAT! on the far right next to the visitor center there are two food trucks parked that sell shaved ice, and Dole whips!! I had a great experience! I'm so happy I get across this hike off of my list.

Yianni is amazing guide. We booked a private tour just 2 days prior. My wife saw Hi5 in Facebook-…read moreAulani group and can do custom tours. She DM and got a live response. We opted for a light tour, local goat farm, fruit stand, Weimea valley (waterfall), local food trucks, a surf beach and Cacao and coffee refinery. This is kid friendly especially the small one wanted to be carried instead of walking. Yianni knows the people in all areas, able to have a deeper history and great understanding. It's like a live Nat Geo and Anthony Bordain explanation level. It's a great experience. Normally, i hate tours as the guide just point to the local spots and that's it. It's no different from a Google search. Hi5, and Yianni in particular change this by having that connection to the local people. That is the magic. We did talk a bit of business and I think incorporating this idea to a wider audience is perfect. I wish him the best.

What a fun filled day with Ryan.... He is a wealth of knowledge and insight in the Hawaiian history…read moreand life style. The kayaking was so cool and all the stop fun. Excellent lunch at the food trucks. Ryan insured all were safe and having a great day!!!

We found this company by accident, but we were very happy with our experience. Everything was well…read moreorganized, on time, and easy from start to finish. A special thank you to our driver, Kanoi, She shared so much interesting information along the way and made the whole experience even better. Our Pearl Harbor tour was great. Thank you so much..

Do not recommend for neighbor island day trips--disorganized and stressfulI cannot recommend this…read morecompany if you are booking a day trip from Maui or any other neighbor island. As a first-time visitor to Hawaii, this experience was incredibly stressful, deeply disorganized, and poorly coordinated. Our day started at 2:00 AM for a 6:30 AM flight, only to find out the Maui airport doesn't even open until 6:00 AM. Thank goodness we had TSA PreCheck, or we would have missed our flight running to the gate. The issues only compounded once we landed: Zero Airport Guidance: The company email stated a taxi company (Charlies Taxi) would pick us up. Being completely new to the islands, we didn't know where to go. Airport staff gave us conflicting directions, and we spent a frustrating amount of time wandering around just to find the pickup zone. No Greeters or Communication: There was nobody to meet us at the airport. After calling the taxi company and waiting 15 minutes, we finally got a ride to Pearl Harbor. Left Stranded at Pearl Harbor: Once we arrived at Pearl Harbor, there was again nobody to greet us, despite a text from the driver saying he would be waiting. We waited outside for 45 minutes. I finally had to call the tour company to find out where our guide was. I only found our group because I actively approached a guide myself. Unwelcoming Attitude: We were told beforehand we could leave bags on the bus. When I asked the guide to unlock the bus for my backpack, he made me feel like I was a massive inconvenience and a bother. Rushed Experience: To top it off, we received an email during the tour telling us we had to call and arrange our own return taxi through Charlie taxi. The tour ended so abruptly and quickly that we missed the actual ending of the experience because we had catch our flight back.

Love the tour. Our tour guide, Dirk, is very professional and knowledgeable. He gave us a lot of…read morethe information about the surrounding area including trees, flowers, celebrities, etc. He is very friendly and very enthusiastic about sharing Oahu with us the entire trip without taking much breaks. He even taught us some Hawaii words. We are glad that we have him as our driver and tour guide. Highly recommend to join this Oahu Class circle Island full-day tour if you visit Oahu. The tour covers the North shore and eastern side of Oahu.

This tour was pure magic from start to finish, and that's saying something coming from someone with…read moreIBS! Dirk, our driver and guide, deserves a standing ovation. He was hilarious, full of fascinating stories, and somehow managed to make every bathroom stop feel like part of the adventure. The views were jaw-dropping: Diamond Head glowing in the morning sun, waves crashing at Halona Blowhole, and those movie-perfect cliffs near Kualoa Ranch. Dirk kept us entertained between stops with island legends, trivia, and a soundtrack that could make even a restroom break feel cinematic. Leonard's malasadas? Heavenly. Macadamia nut farm snacks? Dangerous in the best way. Tanaka's garlic shrimp? Worth every bite and every burp. Turtle Beach was the crown jewel--relaxing, peaceful, and filled with lazy sea turtles living their best lives. Dirk's timing was perfect, his humor was infectious, and his love for the island made every mile memorable. I laughed, I learned, I ate too much, and I never once regretted it. If you want a full day of Oahu beauty, good vibes, and an expert guide who'll keep you smiling and on schedule, this is the tour. Mahalo, Dirk, you're the real MVP of island adventures!

O highly recommend!! From booking the tour with Faith to…read morethe driver Neal and our Amazing tour guide AKA he made sure our tour was informative taught us a lot about the islands and Hawaiian culture HE is definitely the best and very knowledgeable I highly recommend to go through Nui if you plan on visiting Hawaii and want to sight see make sure you get AKA as your tour guide he will not disappoint! Aloha

We had a wonderful time exploring Oahu Island Tour including Waimea Valley Waterfall with Big Tony…read moreas our guide. He was informative, friendly and incredibly kind. Two downsides - each stop was focused on cheap shopping and less touring. And a couple were repeatedly late returning to the bus, which added nearly 2 hours to the tour. Unfortunately, we barely had time to explore the Dole Plantation and totally missed stopping for Huli Huli Chicken. Overall, a great way to see the island and Big Tony was fantastic - mahalo !

こんにちは。家族でオアフ島東線のレアレア・トロリーに乗った際、運転手のティナさんに乗せてもらったのですが、サービスにとても満足しています。彼女はとても親切で、少し日本語も話せました。子供たちの機嫌を良…read moreしようとしてくれ、子供たちは帰り際に彼女にシャカを振って「アロハ」と挨拶することができました。彼女の前向きな姿勢が気に入りましたし、潮吹き場で写真を撮らせてくれたのも嬉しかったです。彼女は、とても暑かったのでどこで食事したり涼んだりできるかアドバイスしてくれた後、夕日を見るためにまた一緒に乗ることを勧めてくれました。私たちはサンセット・トロリーに乗ってアラモアナ・ビーチ・パークまで行きましたが、彼女のトロリーは超満員でしたが、2歳の娘と4歳の息子がいるため、別の家族に座らせてくれるよう頼みました。ロイヤル・ハワイアン・センターの彼女とLeaLeaチームの皆さんが私たちにとても親切にしてくれた体験は決して忘れません。地元にいる他の人にもLeaLeaトロリーに乗ることを勧めます。彼らにも、私たちに素晴らしい体験をさせてくれたティナとスタッフの体験をしてもらえるといいのですが。ありがとうございました！

Unbelievable I don't know who give these people permission to just stop their bus or slow it to one…read moremile an hour on the main thoroughfares so that people can take pictures. Follow the rules of the road especially number 1 do not impede traffic especially during rush hour or during busy traffic times. So irritating.

We had so much fun with our tour guide, Tyrone. The was very knowledgeable and kept us entertained…read more We gained a working knowledge of the island on our first day so we will know where we are going on the rest of our vacation. Jenise Hale - Author #GossamerKey GossamerKey.com

This is a very fun and informative train ride. You really get a look at the way pineapples are…read moreraised and harvested. The information you get is very interesting and the ride is enjoyable. We paid extra to get front seating, which was worth the money because you didn't wait in what became a very long line. Highly recommend this.

My husband and I just finished our Hawaiian getaway and we're so lucky to have known Sefo who…read moreintroduced us to the tours that North Shore Tours can provide us. We particularly loved the Oahu Island Tour. Our tour guide, Ian, was excellent and I can do that tour all-over again! We love Ian - so relatable to any age group! We also really liked our Pearl Harbor Tour. We also love our tour guide, Moe for the Luau tour, that makes off the mediocre Luau we got from Paradise Cove to say the least. (I'd say it's not the North Shore Tour's fault at all!) Thanks to North Shore Tours for a very memorable and enjoyable vacation!

For the fried cheesecake, it was off the hook and very good. My fiancé ordered the Cuban sandwich…read moreand lemonade and didn't like either. Won't be returning.

We just finished a half day tour with Michael where we went to the Green World Coffee Farm, Waimea…read moreFalls, north shore macadamia nut company, food trucks in Haleiwa, and Dole planation. He also brought us Malasadas from Leonard's bakery to eat with our coffee. Our party was 2 adults and two 3 year olds. Ive been on tours across the US, in the Caribbean, all over the UK and Europe and this was by far the best one I've attended. Michael tells you stories about Hawaii that are interested and only a local could know, he was extremely friendly with us, the people around us on the tour that we experienced and he honestly made my daughters day how he treated her. She was sad when we had to leave Micheals bus at the end of the tour. He treated us like we were old friends and really made everything exactly how we wanted it. I am so happy we went with his company. If I could give a thousand stars I would and I truly believe that a tour with Michael should be suggested to any family traveling to Aulani or or Hawaii,

Absolutely incredible tour!!!!! Where do I even begin?!…read moreMichael is fabulous. He makes this tour so special and fun. From the time I booked this tour and saw all the wonderful reviews, I knew we were going to have a great time. All of the great things people say about this tour are true. Michael communicated with me a few days prior to our tour to go over points of interest and activities. Day of - he was just fabulous. He took us everywhere we wanted to see and gave my husband (the history buff) all of the history he wanted to hear. Michael customizes this tour and experience to whatever you're looking for - which makes the experience awesome and unmatched to any other tour out there. I could go on and on, but really, all I need to say is thank you Michael for making our time in Oahu so special and memorable. We will never forget how much fun we had on your tour! Mahalo!