When we received the car, there was fresh fruit in the car for us and they offered beach chairs for…read moreour stay. The people who worked there were very friendly. I couldnt ask for a better experience.

awesome company and great personal service stayed with me to…read moredeliver a car under the most adverse conditions during the Kona low storm ive been coming to Maui for 28 years and this is the best rental car company !!!

I travel often and needed a no BS no frills rental. Within 15 minutes of email contact I had a 3…read moreday rental CHEAPER than any other rental in the area by 50% Phenomenal customer service and excellent communication. Will only be using these guys from now on thanks to Dixie. Dixie is Aloha.

Kathy and her team at Hawaii Discount Car Rental were so helpful! I booked with them and got a…read morereservation through ACE but upon arriving in Maui for my honeymoon, I was told by ACE that my reservation was canceled because they ran out of cars. I had to get a car through Budget (booked through Priceline) for twice the price, which also included a 2-hour wait in line. I reached out to Hawaii Discount Car Rental asking why but it wasn't them who canceled my reservation. They took it upon themselves to request a refund from ACE for the difference in price I paid with Budget. ACE didn't like that I booked through Priceline because the price breakdown is hidden. Eventually, after a lot of back in forth, Kathy got me my partial refund from ACE. It was amazing! They went above and beyond for me! Definitely book through Hawaii Discount Car Rental but if you need an emergency car, don't book through Priceline. You'll have a hard time getting that partial refund.

In the past, we have used this agency for car rentals. The cars were not perfect, but the price…read morewas cheap. Plus was that we went to the beach, surfed, and no blow back that there was sand and board wax. We experienced honesty, integrity with this company. I have found another company that allows me, for no extra charge, pick up and drop off the car in the parking lot directly in front of the airport. This is the only reason that we changed companies. Great people, totally recommend if you have a couple extra hours to spent getting and returning your rental.

Just got back from a vacation in Maui and used Maui Car Rentals for the first time! They have my…read morebusiness now and forever! Totally awsome toyota corolla that was wonderful to drive and had all the bells and whistles! Super easy to pick up and drop off the car! I will be shouting their name to all that I know visiting Maui! Mahalo to them!

Highly recommend Cruisin Maui! From reservation, to drop off, the whole process was seamless!…read moreCommunication prior to pickup was great, showed up at the airport on time, customer service was awesome overall and price was the best! I shopped around prior to reserving and they were at least 30% cheaper than all the other big chain rental companies! Happy to support this small business and would recommend them to anyone visiting Maui.

Recommended by a friend this is the Best find for a car rental! Wonderful communication, easy pick…read moreup and drop off, great car selection, great rates. The business is located right next to a food truck garden (great thai truck) & Costco. Everything was just as explained. If/When we go back I will definitely rent from Crusin Maui again.

I'll never rent from the big car rental companies again…read more From the moment I made the reservation, Sandie was incredibly communicative and responsive to all of my questions, both before and after booking. Since I was traveling solo with a 3- and 6-year-old, I really wanted the pickup experience to be as painless as possible, and Makoa delivered exactly that. On the day of arrival, I received a link with clear instructions. I literally walked out of baggage claim, crossed the street, followed the signs and map, and BOOM! -- the car was right there waiting for us. The car I received was exactly what I booked. The AC was strong, and the tank was full. The map was very easy to use. It was oriented correctly, so you can simply hold your phone upright, walk in the direction shown, and find everything clearly marked. One tip: remember to look UP for the letters marking each parking row. A couple of helpful tips for future renters: - Before returning the car, go to Safeway Fuel if you want to avoid battling the long lines at Costco gas. It's also a straight shot to the airport from there. - When returning to the airport, use "OGG long term / short term parking" in Google Maps. Do not follow the "rental car return" road signs, because those lead to the big rental car companies instead. The return process was also very easy. You just upload a photo of where the car is parked and where you placed the parking ticket, and you're done. I would absolutely use Makoa again the next time we're in Maui.

First of all, I highly recommend planning ahead when renting a car. My wife and I searched…read moreeverywhere for a rental and couldn't find one until we received a referral and contacted Sandee at Malia Rental Car. Bless her heart--she was able to find us a car for our eight-day trip. The first car we had came with a small hiccup, but without hesitation Liav immediately switched it out for another one and made sure we were taken care of for the inconvenience. The pick-up and drop-off process was quick, easy, and hassle-free. We're so glad we used Makoa because having a car allowed us to explore and see places we never would have experienced otherwise. Thank you so much for the wonderful service. I wish your company continued success and much love!

I loved working with Ohana Rent a Car. Everything was so easy to deal with from top to bottom - a…read moregreat experience!!!

Excellent customer service, superb communication, flexibility, ease of pickup and drop off made…read morethis rental experience most excellent and hassle free for our vacation- will definitely be using Ohana Rent a Car in the future!

Couldn't be easier. Good rate, decent car, super easy, super fast pick up and drop off. No long…read moreline, no waiting. Will definitely do again.

Overall we had a good experience with Alamo for our family of 5. The service lady initially told…read moreus they were out of minivans and would need to get 2 jeeps instead. But this wasn't true. She just had to escalate the matter to her supervisor who upgraded us to a large SUV - Mazda CX-90. In the pickup area I saw 3 minivans!? The SUV was roomy enough and reliable for the week of our vacation. The return process was easy.

I almost never have good experiences with car rentals, but this was a very good textbook experience…read morewith Budget. Upon arrival at Kahului and retrieving our baggage, we rode the tram to the rental garage. There was no wait at the rental counter and the agent said my car was ready upstairs. I checked the Fastbreak board, grabbed my paperwork, loaded up and we hit the road! You know when you reserve your car, the picture shows a "similar" sized class of car to what you actually get? This is the first time ever that I got the exact car that was in the picture, down to the color! The Candy Red 2025 Mazda CX-90 is a nice vehicle with seating for 7, but I had to fold down the 3rd row, so that I could fit in all our luggage like a Tetris game. Upon our return, I just pulled up to the car return lane, the agent checked me in and I just took the tram back to the terminal. EZ PZ!

I am a great fan of Budget. I get the fast break so I can avoid the lines at the counter. This time…read morewhen I went down to get my car, they did not have a display board to show where my car was. I had to wait in line and then they told me where my car was. The reason for fast break is to get your vehicle quicker. This wasn't really done at this location. I am also used to getting newer cars for my rental. This car was very old and beat up and not what I am used to for the budget rental car. The car was also dirty and had water stains on the mirrors. The car also didn't drive very well. I felt that the axle was loose or some kind of rod was loose. I feel that the Budget rental a car here could do a better job at cleaning the car and at their check-in process. I was a little disappointed in their service. However, their staff was very friendly and accommodating.

Easy Reservations. Nice vehicles , great staff. Easy after hours return process. I always recommend…read moreEnterprise!

Been standing in line for 45 minutes to pick up my one day rental for an already reserved car. Your…read more3 agents have 100 people in line with mundane conversations and even offering hotel accommodations and map directions . Your company lacks in customer service in every way possible. You need to be better prepared and staffed to handle the expected crowd at a cruise port. Do it right or don't do it at all

Getting to the Hertz rental was super easy since the train dropped me off right in front of their…read morestore. The place was very clean and organized. Once it was my turn, the staff greeted me with an aloha and a big smile. They were super friendly, explained all the charges clearly, and even cracked a joke. The instructions to pick up the car from the parking lot were straightforward and easy to follow. I went with a 2025 Kia K4, and honestly it's been a great choice. I've only had to fill up once in more than six days, and I've been driving it constantly. It's fast, reliable, comfortable, and being a newer model made the experience even better. Overall, Hertz did an amazing job with both the vehicle and the staff. Definitely looking forward to renting with them again on future trips.

It's unfortunate that such a reputable car service is filled with so much confusion. Waiting for a…read morecar reserved for noon pick up and it's 2:30pm... they have no idea what they are doing! Poor customer service... if you tell me there is not a large inventory "like the mainland". That's ok just don't rent the vehicle you don't have. When you have a manager that really will tell you he doesn't care.... It's just sad... one star just do I can post...