my labs were faxed to these clowns but they never followed up on them…read more on a more helpful note, do not come here first thing in the morning. the lines are extremely long. this is true for all dls locations

11/11/25 Diagnostic Lab does a great job with efficiently…read moredrawing blood and reporting back! No wasted time. People are great, lots of parking. Report is back within the day. Thank you!

Needing to get labs done? Look no further, clinical labs is located in kahala mall (parking…read morestructure above the theater). You do not need to enter the mall since they are on the strip stores fronting the parking lot. I came in about 20 minutes before they were going to close. They were empty when I got there, but slowly more people came in. Make sure you have your ID and insurance card ready for a seamless check-in process. I was immediately taken into a room where she drew my blood quickly and without pain. I was in and out within 5 minutes I would say. Definitely come to this location because it is a hidden gem!

Been here before and it was pleasant. Camer back today and had Kuulei check me in and draw the…read moreblood. She was ROUGH. She seemed hurried in everything she did. Poked me like she was sampling a piece of poke with a toothpick. I left so fast. Did t want to be around her. Ask for a different technician if you get her. This rating is for this specific visit only.

I came around 11:00am to get my blood drawn, rang a door bell and was greeted professionally by…read moreLogan who also drew my blood. He was friendly, professional, walked me through exactly what he's doing and what i needed to do. A convenient location as well!

Slow, long wait. Only one worker. Waited an hour and a half to do bloodwork. Many people left…read morecause the wait was so long. Too bad, I like the location. Go to DLS instead.

Was told to have a seat when I entered by the young female at the counter. I sat there for a good…read more15 minutes and was ignored by her even after she finished serving the two people who had been there when I entered. Her coworker came and went and then came back before finally making eye contact and asking if I had been helped? No, I haven't. Giving 3 stars solely for this 2nd tech as she was nice. As I was unable to get my blood work that day, I ended up going to another DLS location the next day where the service was more efficient and friendlier. I would not recommend this location.

I don't usually hop on Yelp to write reviews; however my visit to this particular DLS location was…read morea miss for me, unfortunately. Don't get me wrong, because, much love to the individuals that helped me out. I normally go to another one, however, decided to go to this one instead this time around. Mind you, I'm someone that is not a fan of needles. Anyway. I was greeted by a few young gentlemen. The first gentleman that helped me was real nice. Took all the necessary information that was needed to process my lab work and proceeded to draw my blood. However, the sad thing is that he was unsuccessful with collecting my blood.. twice. (I was poked on the top of my left hand and on the bend of my left arm) Apparently, if a worker is unsuccessful twice, they'll have to call for another person to come in (?). So, he called in another person. He was friendly as well and successfully was able to draw blood from my right arm. It seemed like he was more experienced in locating a vein. (Note: he did mention that for females, it is a bit harder to find our veins because they are smaller) Once the needle got into my right arm, I thought YAY, I don't have to worry about getting bloodwork done anymore. But, alas, that was not the case. The second gentleman, caught that they forgot to take two tubes of blood. He informed me about it, which, thank goodness he did and offered to poke again.. but I was like uhm, I'll think about it. (cries) (After being poked three times, I didn't wanna get poked the *fourth* time within that one day, ahhh) I ended up taking a rest from being a pin cushion and went to another location the following day. :')

Good doctors and nice staff I've been coming here since we moved and I like this location and…read morefacility.

2nd visit. 5 stars. Straub Urgent care. Kahala location. Near Foodland Farms. Across Kahala…read moreMall. Son not feeling well for few days. 5pm on Monday. Check in and testing. Done in 20-30 minutes. Fumi Obuse, MD. Very professional, easy to talk to. Diagnosis done. Highly recommend.

Updating my Yelp review!!…read more I had to go to Kahala Urgent Care a couple weeks ago. There was a 3 hour wait, and the front desk girl told me to come back in 3 hours. I was running a little late, and she called me to see where I was at. When I got there, they took me in right away. Heads up...THEY CLEANED HOUSE!! Now they have one female doctor A. Wilbough and she was AWESOME!! Her nurse is Amber, and she was a sweetheart! Great sense of humor!! Also Princess was great! All around such a great experience!!! Highly recommend!! Thank you Dr. Wilbough and Amber!!

Had a hard fall on Aug 29th. Went to Queens Island Urgent Care - Kahala. No doctor on site. Waited…read more2 hours for a "licensed practitioner" (Leon.) He didn't speak English clearly, and had a hard time understanding my injury. Sent me to their X-ray dept. The tech there didn't speak ANY English AT ALL. Used hand signals and gestures! Then he failed to take 1/2 of the x-rays he was supposed to. Waited in x-ray dept. until he got correct instructions. Left urgent care with a MISS DIAGNOSED INJURY. After a lot of red tape (a problem getting a referral from my doctor, who's MIA from his Queens practice - Dr GO.) I finally got to go see my Orthopedic Surgeon today. His diagnosis was "severely sprained ankle possible tiny fractures that didn't show up on the x-ray." I'm in a foot boot and walking with a side cane. Have to ice my foot in a bucket of ice water 1-2 x's a day. Estimated recovery is another six weeks. Return visit at that time as well. Don't just settle for how an urgent care diagnosis you. Sorry, but Queens island Urgent Care was an EPIC FAIL. Pictures of my foot and toes are yesterday (11 days after the injury.) Picture with me in the boot and cane are today.

They scheduled my 14 year old cat for a same day appointment and we couldn't have been happier with…read morethe care Dr. Sin provided. My cat had intermittently been showing signs of pain for a couple weeks (refusing food and hiding). We'd been in contact with her regular vet and had a couple appointments, but were still in the stage of monitoring her due to her symptoms being sporadic. On Thursday, she refused both her meals. We got her scheduled for bloodwork with her regular vet for the following Monday. By Friday she was still refusing to eat/drink, and was hiding and refusing to be pet, whereas she's normally very affectionate. Being concerned about her lack of fluid intake and the escalation of her symptoms, I called Kaimuki Veterinary Urgent Care and got an appointment the same day. Dr. Sin did an exam, and had an in-depth conversation with us about the broad range of possible causes for her symptoms. It was clear Dr. Sin fully reviewed my cat's medical history, and took her regular vet's previous notes into account when speaking with us. They ended up drawing the labs that her regular vet was planning to draw the next week, which allowed us to get the results 3 days earlier than we would have! In the meantime she provided a subcutaneous fluid injection to help with our kitty's hydration, and an injected antibiotic. They also sent us home with a pain medication for her. Between the fluid injection and the pain medicine, she was acting more like herself that same night, and she ate her full dinner. They promptly sent the medical records back to her usual vet, who informed us that the labs showed signs of kidney disease, as well as pancreatitis. We're starting her on a special diet for her kidney disease, but regular vet credited Dr. Sin by saying that the antibiotic injection she gave likely already took care of the pancreatitis. Dr. Sin and her team were very compassionate, and Dr. Sin especially was very efficient at communicating her clinical thought process. They also provided itemized price estimates before rendering services. I compared the estimates to the ones from my regular vet, and the prices were roughly the same! Unexpected vet visits and bills are scary, but the team here was open and transparent about the whole process, which really put our minds at ease. Thank you for everything!

I had to take my dog in for an ear infection since my current vet changed their office hours and…read morethey no longer see patients after 7pm. (Junk!) I was very impressed with the care we received at this urgent care. We received quick service and we paid a decent price for the services received. I would definitely return if need be.

The staff was somewhat rude and oddly discouraging "We do not have the equipment to remove a…read moresplinter from your wife's foot." ? ? ? They put us in a small room for an hour, closed the door after I opened it to have some air with only "This should be closed." They had only on doc working . . . . However ! Dr. Stegall was EXCELLENT. She removed the piece of glass from my wife's foot despite the pain of injecting the lidocaine and the lidocaine not working completely . . . her "Look at this ! " announcement while showing us the glass she removed was wonderful. She -- clearly overworked -- took the time to explain and then did the job. Nice work, and thank you, Doc. Queens: Pay her more ! Keep her !

No Air Conditioning in the Lobby, but in the exam rooms. The wait for a Physician is about 2.5…read morehours. On a hot day which is June 2026 is probably 90 degrees in the lobby with slow moving ceiling fans. One doctor is on call. It seems that if you check in for the afternoon (example), you can leave and then come back perhaps in about one to one & one half hours you will get in rather than the 2.5 hour wait. Once you do see a doctor, he is still leaving you to go see another patient during your exam time. Would not recommend because my exam time was about 15 minutes after sitting in a heated lobby.

MinuteClinic is such a useful resource to get immediate health care. I know trying to get a…read moredoctor's appointment can take days, weeks, and sometimes even months, and by that time, it's useless to even go. Making an appointment is very easy. You can do it on the CVS app or the website. Times are usually available, and walk-ins are accepted as well. I managed to make an appointment on the same day. You check in at the kiosk, and just wait your turn. Valenso was the nurse practitioner who was there today. He was very friendly, personable, courteous, and professional. He makes you feel comfortable and at ease. You can come here for almost anything from minor injuries and illnesses to vaccines and injections to skin issues to earwax removal and then some. Overall, MinuteClinic is definitely useful. Super friendly staff. Clean and bright room. Very easy to make appointments for the same and next day.

I'm NOT a hypochondriac but I consider myself proactive about taking care of my health and…read morewell-being. That being said, I don't usually see my PCP unless I'm feeling like "Death is knocking on my door" and I always go in for an annual physical. This past weekend, we were experiencing a lot of rain and humidity which in Hawai'i, often comes with VOG, when the storm system comes from out South. So, when I woke this morning with some allergy symptoms, I decided to contact the CVS Minute Clinic instead of calling my PCP. The online process of contacting a CVS Minute Clinic was quick and easy. -Go to http://www.cvs.com. Select Minute Clinic. -You can look for the nearest site of Minute Clinic that is located in a CVS Pharmacy plus see what the waiting time is. -Make your selection and you will be assigned an appointment and a confirmation code. Your appointment time and code will be sent to your e-mail and phone (text). -Show up at least 5 minutes prior to your appointment to check-in at their dedicated kiosk. Of course, rather than scheduling an appointment, you can walk-in and they'll see you. However, just know that if you walk-in, those who have appointments will be seen before you. Today, I saw Reynard Nievera, ARNP, who was congenial and professional. He was thorough with his line of questioning as I described my symptoms. After taking my vitals, I told him that I was concerned that my symptoms were just due allergy to the VOG or possibly the onset of flu. Reynard took a couple of test samples and luckily it turned out that i was having allergies. He prescribed several medications which I was able to pick up from the CVS Pharmacy around the corner from this office. Also, I agreed to have follow-up calls to make sure the medications are helping to address and relieve my allergies. The Minute Clinic offers several programs that would augment those that your PCP would prescribe. Their business hours and locations are convenient (usually located inside a CVS store), especially if you're unable to get to your PCP on the same day. They even accept many health insurances. Go ahead and check online to see if you might be able schedule an appointment or walk-in to a Minute Clinic near you.

I went early 6:30 on a Friday morning, waited 5 minutes and was in. Fastest time ever for blood…read morework. The technician was so sweet, didn't feel a thing. Overall a great experience. Thank you.

I saw on yelp that this DLS location at the Japanese Culture Center had a 4-star rating so I…read moredecided to give it a try. I came early on a Saturday morning and I pulled a ticket after entering the glass door. I was next up. I sat for a few minutes and a tech came out and called my number. I had my ID and insurance card in hand. I had Fumie and she was very good. She made a copy of my documents and pulled up the items my doctor requested. It took her awhile to find my vein but she was very patient and she made sure a vein was there before poking a needle in. I've been to other DLS locations where I'm poked once and nothing, then they do it a 2nd time; I hate that. The interior of this lab is very clean and it looks new or at least well kept. There is 1 restroom and in the mornings because so many people are there, you just wait for your turn for the urine sample. The techs are very efficient. The parking inside the JCC garage was free and no validation is needed if it's under 1 hour. It was a short walk from the parking to the elevators and you take it down to level 1 where the lab is.