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    Diagnostic Laboratory Services

    3.5 (69 reviews)
    Closed 6:00 am - 12:00 pm

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    November 2023 new location on 2nd floor next to elevator
    Lori I.

    NOVEMBER 2023 NEW LOCATION They moved from previous location by Great Harvest/Petland to the Kahala Office Tower between Longs and Post Office/L&L/McDonalds. PRO: Parking is much better, and you can grab something to eat right after you do your fasting blood draw. Grab a paper number when you walk in. (No more dirty recycled laminated numbers!) There's a lot of seats in waiting room, so you don't have to wait in the hot sun or you could wait in the elevator lobby if you don't like sitting next to so many old people. There are 8 blood draw rooms now! CONS: the old people have all found this place already and it's only been a week! They all still come between 6a (opening) and breakfast. Expect to wait a long time if you come in the morning. Best time to come is 12-2p but then it's probably not a fasting lab draw. Fasting is overrated. I arrived 7:10 and left at 7:38. Ive become part of the old people. GenX come after 7a. The baby boomers wait in line to get in at 6a.

    Arrived at 0603 and there's a line out the door.
    Paul C.

    I recently came back to Diagnostic Laboratory Services (DLS) for the required blood work needed for my upcoming annual physical. I've been scarred with DLS since being poked and having the needle jabbed deep inside me where I sure felt it and jumped. My last visit here wasn't memorable and to be frank, I was dreading coming back to this office. However, being that this DLS is closest to work, I arrived just a few minutes after their opening of 6am. But guess what? I was the 10th person!!! I don't know what's the deal with so many elderly people coming in super early to DLS. Is it wrong for me to assume that the elderly people are retired and have lots of time? You would think they would rather sleep in than wake up 5 o'clock for a blood test. You would have thought I would remember to pull a number when you first arrive at DLS. I mean, you must stand in line to enter the business. DLS only allows 4 people in their waiting room. The rest need to queue outside. It was still dark, and I was groggy, and I forgot again to pull a number upon arrival. Aiyah... I was fortunate where a girl, who arrived after me and noticed I forgot to pull my number, advised the staff of my situation, and allowed me to go first. Thank you to the girl and bless her heart. After sitting down, I was asked a series of questions to verify my identification. My heart raced as I started to have flashbacks of previous visits where I was jabbed multiple times without much success. I had Cherisse assist me and she was an angel. She also had a difficult time trying to locate veins on both arms. I started to worry but she then spoke with me about other things to distract my attention. She commented on my jade lifesaver pendant and mentioned she recently received one from her grandmother. She brought me at ease, and I felt more relaxed. Cherisse also gave me the option of having blood drawn from the back of my hand where the veins are more visible. I have never been given this option before but was open to it as I didn't want to get stabbed multiple times and see the worry on the technician's face. The first attempt drawing blood from the back of my hand was magical - it was executed quickly and efficiently. The next thing I knew Cherisse obtained the 2 vials needed and I was done. Overall, a much better experience at DLS where this is worthy of a 5-star rating from me.

    This

    This is what my arm looked like one day after simple blood draw, that really hurt. I have had many draws at Kahala and never experienced anything like this. I never saw the young women there before, but she clearly needs more training.

    There's a Diagnostic Laboratory just next door to the Great Harvest Bread Co. in Kahala.
    Fran C.

    I picked a paper number from the machine dispenser outside of the of Diagnostic Laboratory & waited patiently in the hot sun as I was reading the instructions posted all over the door entrance (before trying to enter the joint). Once I got in, I was rudely told to stick my head at the temperature machine to take my temperature, then I just stood there by the counter while the clerk just walked away without saying anything. I had my HMSA medical card & ID out, but ended up waiting at the counter like an idiot, not knowing what to do because the clerk just upped and walked away without saying anything. After waiting for over 10 minutes , and seeing a few other clerks talking on the side about something, I decided that this location was NOT FOR ME due to the lack of communication, & service. Walked straight out, jumped into my car, & drove to another DLS location to get my bloodwork done. I guess during a pandemic, workers somehow forgot how to provide any customer service?

    Andy F.

    Drawing blood or peeing in a cup aren't things I'd like to do often, but just gotta do it right? I've been to several Diagnostic Laboratory Services (DLS) around town with Hawaii Kai as my main one, but I was scheduled to go to the Kahala DLS. This location is very convenient, especially if you're heading out to town. It's located along Kalanianaole Hwy, after you take the off ramp before the start of the freeway. It's on the right hand side and you turn into the first driveway. It's a small strip mall that has Petland and Great Harvest Bread. There's plenty of parking. I arrived just before 10AM. There's a stand outside the door where you grab your number. I'm not sure why, but after everyone grabbed a number, they just wait in a line along the wall. It was super sunny. I'll wait in the shade, thanks. Nurses will come out to call out numbers as well as show which number they are on behind the window. It was pretty busy, and got even busier after I got my number. After checking in, you get to side inside in the cool, clean, spacious, cozy, and comfortable waiting room out of the hot, bright, and blazing sun. Many DLS location use the bright white fluorescent (probably LED now) lights. Here, the lights are just the normal, household style light fixtures with soft white bulbs. Just feels homey in here. The nurse who helped me was very clear, courteous, friendly, and professional. Definitely made me feel comfortable throughout the process. Overall, I can see why this DLS seems busier than others. Everything is so clean and so comfortable. The staff is nice and friendly, and warming. I'd probably come here whenever I need lab tests done. I just need to figure out when it's not so busy!

    Front entrance.

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    Chad B.

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    Wait is unreasonably long. There are barely any employees working at an incredibly busy time.

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    7 months ago

    Service is by pulled numbered ticket. Staff are professionals and caring as they extract for blood tests.

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    Chad B.

    Mahalo for your positive feedback, Helen!

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    1 year ago

    Very efficient and professional. I was treated by Star. She was pleasant professional and did an excellent job in the blood draw.

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    4 years ago

    Simply a place to do your labs. It can get busy at times. The staff has been friendly each time I've been there.

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    Diagnostic Laboratory Services Reviews in Other Languages

    Ask the Community - Diagnostic Laboratory Services

    What time do they open?

    They open up early at 6:00 AM.

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    Review Highlights - Diagnostic Laboratory Services

    Love that they open at 5am, so that I can get my blood drawn, and walk to starbucks, all before heading to work.

    Mentioned in 4 reviews

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    3.6(22 reviews)
    1.9 miKaimuki

    Was told to have a seat when I entered by the young female at the counter. I sat there for a good…read more15 minutes and was ignored by her even after she finished serving the two people who had been there when I entered. Her coworker came and went and then came back before finally making eye contact and asking if I had been helped? No, I haven't. Giving 3 stars solely for this 2nd tech as she was nice. As I was unable to get my blood work that day, I ended up going to another DLS location the next day where the service was more efficient and friendlier. I would not recommend this location.

    I don't usually hop on Yelp to write reviews; however my visit to this particular DLS location was…read morea miss for me, unfortunately. Don't get me wrong, because, much love to the individuals that helped me out. I normally go to another one, however, decided to go to this one instead this time around. Mind you, I'm someone that is not a fan of needles. Anyway. I was greeted by a few young gentlemen. The first gentleman that helped me was real nice. Took all the necessary information that was needed to process my lab work and proceeded to draw my blood. However, the sad thing is that he was unsuccessful with collecting my blood.. twice. (I was poked on the top of my left hand and on the bend of my left arm) Apparently, if a worker is unsuccessful twice, they'll have to call for another person to come in (?). So, he called in another person. He was friendly as well and successfully was able to draw blood from my right arm. It seemed like he was more experienced in locating a vein. (Note: he did mention that for females, it is a bit harder to find our veins because they are smaller) Once the needle got into my right arm, I thought YAY, I don't have to worry about getting bloodwork done anymore. But, alas, that was not the case. The second gentleman, caught that they forgot to take two tubes of blood. He informed me about it, which, thank goodness he did and offered to poke again.. but I was like uhm, I'll think about it. (cries) (After being poked three times, I didn't wanna get poked the *fourth* time within that one day, ahhh) I ended up taking a rest from being a pin cushion and went to another location the following day. :')

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    Hawaii Analytical Laboratory - Actinolite asbestos under a polarized light microscope.

    Hawaii Analytical Laboratory

    5.0(3 reviews)
    0.9 miKaimuki

    My entire living room ceiling collapsed and since the house was built in the 70's, before I had…read moreanyone come in to clean it up, I needed to know if it contained asbestos. One contractor said they could run the test but it would take 3-4 days and cost $500-600. What?! I looked up DIY test kits. Those seem to take weeks and are somewhat unreliable. So I checked for abatement companies and Hawaii Analytical Laboratory popped up in the search. While not an abatement company, they ARE a local, accredited lab that does same-day asbestos testing (among many others) for a very reasonable price. Luckily they were open during the pandemic lockdown and were so very helpful. They explained their prices and what kind of samples to grab. They also suggested putting up plastic sheeting to minimize any disturbance of the area. So I donned my asbestos haz mat mask (yes, I actually have one of those), put my samples in ziploc bags and headed to the lab. The building was unsurprisingly deserted. I expected a tumbleweed to blow by as the theme from "The Good, The Bad and The Ugly" played in the background. The woman I spoke to on the phone met me at the door. She carefully and patiently explained the entire process to me and she helped me consolidate my mess of ziploc bags into nice, cohesive samples. She explained the options based on how soon I needed the test results. The 1-2 hour being the most expensive and 4-6 hours being the next. I opted for the1-2 hour response so I'd still have some fingernails left, plus an abatement contractor was headed over shortly. And about 1.5 hours later, I got the (unfortunately bad) news. If I hadn't found them, I would have been waiting for days and paid $600. Instead, I had a nearly immediate result for a very small fraction of the cost. And it is a woman-owned company in what I would guess is a male-dominated field. How cool is that? So thank you Hawaii Analytical Laboratory! Service above and beyond!

    No parking. But that's the only thing wrong. This business is efficient and thorough. We needed our…read moreflooring tested and paid under $20. If you don't want to wait, you can pay more for a quick turnaround. We weren't in a rush, and it was still quick enough! Great service! We will use them again the next time

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    Straub Benioff Medical Center - Kahala Clinic & Urgent Care - Huge waiting area

    Straub Benioff Medical Center - Kahala Clinic & Urgent Care

    2.8(51 reviews)
    0.3 mi

    Straub Urgent care, Kahala location. Located across Kahala Mall, Near Foodland Farms. Convenient,…read morefree parking in shared lot. Urgent care open daily. Hours 10am to 8pm. Primary care open Monday to Saturday. Hours 8am to 6pm. Went on a Saturday 10am. Made appointment with Orthopedic specialist at 1215pm, James Edward's PA-C. Son had foot pain about a week ago and got worst. Xray services available on site, very convenient. Appointment took approximately 20 minutes. Diagnosis and instructions given. For check in, will need Identification and medical card. Complete registration form. Very organized. Highly recommend. Note: There is also a Lab on site for blood work and shots. (Clinical Labs)

    This review is only for the lab department. The lab opens at 8am on weekdays. What is perfect about…read morethis if you are there at 8 is the parking. Usually this shopping center's parking is full and hard to get. But at 8, before most of the eateries are open, the parking spaces are mostly open. I got there a little before 8 and I was the eighth in line (will go earlier next time). Only one person at a time was called in so I was surprised there were actually three people working there. This is a fairly new facility so it is clean. There were plenty of waiting chairs (several people came after me).

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    Straub Benioff Medical Center - Kahala Clinic & Urgent Care - Open late on Sundays is a great convenience

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    Queen's Island Urgent Care - Surgical procedure room

    Queen's Island Urgent Care

    2.6(69 reviews)
    0.1 miKahala

    I felt sick and decided to stop by Queen's Island Urgent Care. Located next to Kahala Mall on…read moreHunakai St., there's parking in the back of the building. I went in at 10:45 am and was quoted a 2 hour wait. I decided to wait in the clinic. Since the clinic is on a walk-in basis, you must be present when your name is called. The waiting room is comfortable. There's seats and a clean restroom to use. I should have went to the mall to grab something to eat during that 2 hour estimate. The 2 hour wait time was accurate. I got called around 12:45 pm. A specialist checked me in first, taking my vitals. After a 15 minute wait, Dr. Kauhane came for the check up. He was attentive, empathetic, and listened to my concerns. He gave advice on how to handle my ailment, and set up my prescription. The process was easy and simple. After that, another specialist came by to do this discharge. I am thankful for Dr. Kauhane and the clinic staff. Everyone was so friendly and helped me feel relaxed even with my ailment. Wish the wait times were shorter, but the doctor shortage is a statewide issue.

    We have been waiting for over 2.5 hours and still haven't been seen. At 1.5 hours of waiting I…read morechecked to see if we were in the queue we were and was told that we were next. This is the kind of thing that forces people to clog up the emergency room. This is frustrating and absolutely unacceptable to have your patients wait this long to be seen.

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    Kaimuki Veterinary Urgent Care

    Kaimuki Veterinary Urgent Care

    4.1(21 reviews)
    1.2 mi

    be prepared for an outrageous bill and unnecessary service. we were charged almost $1500 for a de-…read moreimpaction of our small dog and then told surgery should be done. I was made to feel "guilty" because i chose not to have surgery and was encouraged to have x rays that I later found were not essential. we later found out that surgery is not recommended for constipation/ mild prolapse. our small dog was given a large dose of anesthesia and then a huge dose to reverse the effect ( " an aggressive amount of sedation " was the phrase used when we shared the billing info with another vet ). I know people are prepared to pay thousands of dollars for treatment of their animals , but transparency and trust are a huge factor in treatment. We found neither here, and cannot recommend

    I can't say enough amazing things about Kaimuki Veterinary Urgent Care. Dr. Sin and her team were…read morean answered prayer when my pup needed a second emergency surgery for bladder stone removal. This kind of emotional shock is overwhelming and scary but from the moment we walked in, their team took incredible care of us. Dr. Sin and her staff are not only highly skilled, but also genuinely compassionate, kind, and attentive every step of the way. They communicated clearly and promptly, making sure we understood what was happening and what to expect. I never felt left in the dark, which meant everything during such a stressful time. Dr Sin personally communicated with me and handed my pup over after her care. It made me feel like we weren't just another patient--my pup was truly cared for. I'm so grateful for their care when we needed urgent help the most. If you're looking for a veterinary team that combines expertise with heart, I wholeheartedly recommend them.

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    MinuteClinic at CVS

    MinuteClinic at CVS

    3.7(45 reviews)
    0.1 miKahala

    MinuteClinic is such a useful resource to get immediate health care. I know trying to get a…read moredoctor's appointment can take days, weeks, and sometimes even months, and by that time, it's useless to even go. Making an appointment is very easy. You can do it on the CVS app or the website. Times are usually available, and walk-ins are accepted as well. I managed to make an appointment on the same day. You check in at the kiosk, and just wait your turn. Valenso was the nurse practitioner who was there today. He was very friendly, personable, courteous, and professional. He makes you feel comfortable and at ease. You can come here for almost anything from minor injuries and illnesses to vaccines and injections to skin issues to earwax removal and then some. Overall, MinuteClinic is definitely useful. Super friendly staff. Clean and bright room. Very easy to make appointments for the same and next day.

    I'm NOT a hypochondriac but I consider myself proactive about taking care of my health and…read morewell-being. That being said, I don't usually see my PCP unless I'm feeling like "Death is knocking on my door" and I always go in for an annual physical. This past weekend, we were experiencing a lot of rain and humidity which in Hawai'i, often comes with VOG, when the storm system comes from out South. So, when I woke this morning with some allergy symptoms, I decided to contact the CVS Minute Clinic instead of calling my PCP. The online process of contacting a CVS Minute Clinic was quick and easy. -Go to http://www.cvs.com. Select Minute Clinic. -You can look for the nearest site of Minute Clinic that is located in a CVS Pharmacy plus see what the waiting time is. -Make your selection and you will be assigned an appointment and a confirmation code. Your appointment time and code will be sent to your e-mail and phone (text). -Show up at least 5 minutes prior to your appointment to check-in at their dedicated kiosk. Of course, rather than scheduling an appointment, you can walk-in and they'll see you. However, just know that if you walk-in, those who have appointments will be seen before you. Today, I saw Reynard Nievera, ARNP, who was congenial and professional. He was thorough with his line of questioning as I described my symptoms. After taking my vitals, I told him that I was concerned that my symptoms were just due allergy to the VOG or possibly the onset of flu. Reynard took a couple of test samples and luckily it turned out that i was having allergies. He prescribed several medications which I was able to pick up from the CVS Pharmacy around the corner from this office. Also, I agreed to have follow-up calls to make sure the medications are helping to address and relieve my allergies. The Minute Clinic offers several programs that would augment those that your PCP would prescribe. Their business hours and locations are convenient (usually located inside a CVS store), especially if you're unable to get to your PCP on the same day. They even accept many health insurances. Go ahead and check online to see if you might be able schedule an appointment or walk-in to a Minute Clinic near you.

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    MinuteClinic at CVS
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    Diagnostic Laboratory Services - laboratorytesting - Updated May 2026

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