I had a nice, smooth trip here the other day for an oil change. It was pretty early on Saturday…read moremorning and I was the only one there so they took me right away. The guys were real nice and helpful. They had me in and out in about 10 minutes. I always love coming here, it's so fast and easy.

Update- it's now April 10, 9 days since the issue and 8 days since I was first able to communicate…read morethe issue to Take 5. I have still not received any return communication other than the shamefully useless and generic response noted in the comment to this post. I have called almost every day to communicate the urgency and the bill to fix the car just up to this point is about $3k. Still waiting for the district manager to return the call. Shameful.

The district manager Tyler was extremely kind and helpful to me and everyone in the location! The…read moreperson doing my oil change was extremely helpful as well and informative.

I've used Grease Monkey for years, so came to this one when I was passing through Charlotte. It's…read moreok, as long as you don't buy a battery. They sold me a high-end battery, which they didn't have in stock, so someone delivered another battery. I didn't notice this for a few weeks, when I eventually popped the hood. A $300 battery. I was told it came with a warranty, but that was actually $100 of the total $300. I have never EVER paid this much for a battery and don't know why I did that day. Go for the quick and fair-priced oil change. Avoid buying anything not related to that.

Great service.Professional and friendly staff! Diyaa the manager greeted me and I asked how long…read morewill it take. I saw folks sitting in cars and inside the lobby. But he smiled and said "give us 45 minutes." I was back on the road in 35 minutes! I am now a forever customer! Good value! Good service!

I needed a flat tire repaired. This location was close to my home. We were in and out in no time…read more The tire could not be saved but they had my tire in stock. We were out the door for under $70.

I was on my way to Atlanta and decide to "top off" the antifreeze and oil. I pour three bottles of…read moreoil without checking my oil indicator. Turns oil my car Indicator showed 'too much oil'. Firestone staff Jaylen and Eric were very helpful and put my mind at ease . I observed that the place was overly crowded and yet all the customers were patient and excited... a sign of Good Workmanship for sure!!! don't know why I got carried away. I know that when I return to Charlotte and need mechanical work down I'm coming here!

CADILLAC NIGHTMARE! The manager (Yes!) was suppose to…read morerepair my alternator for $900.00 in addition to a battery replacement! I picked up my car (4 Miles Later my car broke down in the middle of the street! Seconds after I removed my self from the car. Someone hit the car and it flew down the street! (Total Loss!!!) I am so Blessed that I didn't lose my life for substandard repair or was it really repaired???! This is the second time I've posted this review..... I'm still awaiting a full refund with apology!

I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

Fast, quality service - time and time again! We have visited this location countless times & have…read moreno complaints. Thanks, Take5 Wilmington! (We have also visited a handful of other locations without complaint, I would give kudos to this company across the board.)

First time at a take 5 Oil Change! What a wonderful experience. Tyler was so helpful! I got my oil…read morechange and tire rotated. The whole thing took a little less than 30 min. I was appreciative of their speedy service and kind treatment.

This is a mixed review. I only gave it three start because of Ash, who was very understanding and…read moreaccommodating. I purchase a battery a few months ago and had to jump start my car this morning. On or about November 28, 2005, the only light complexion, appearing to be of the race Black, approached me and showed me the readings from the battery, stating the battery is good. His demeanor was standoffish and quite negative as if he did not want to be there or assist for that matter. I asked for a new battery and he commented that I didn't have to be rude. The other two star was taken becuase of this employee. I pray that the battery was placed in my car correctly, as I have no faith in that individual. If you go to this location, ask for Ash.

Christian was awesome! Super fast and worked thru a turbo with no problem, which gave other places…read moreissues.

Thank God for Mavis Tires & Brakes on University. This is my second time coming here, and once…read moreagain the staff took such great care of me. They answered all my questions and reassured me that everything with my car was perfectly fine--especially important to me since my daughter rides with me. Everyone was so patient and kind, and Kashawn truly stood out with his professionalism and kindness. They worked efficiently and had me in and out quickly, which I really appreciated. It's rare to find an auto shop that feels this trustworthy and welcoming. I'm very grateful and will definitely keep coming back. Highly recommend!

I came in for an oil change with an appointment. I left the car there to have the oil change done…read moreand called after a 3 hours but it was still not completed. They said about 1.5 hours it should be done. I came back after this time in person and it was still not done. I waited there for another 40 minutes and they said it was done and I would not have to pay for the service. I asked for a receipt confirming that an oil change had been completed. They gave me a blank receipt with no name of technician or any of the usual checklist of parts that are checked with an oil change. After the oil change, I noticed my car was still in need of maintenance as it appeared an oil change was not completed. Not only were they dishonest, they wasted my time and I ended up having to get the service done elsewhere. I will never trust NTB again. Do not go here.

I had been putting off my oil change for a bit, so when I was over by Concord Mills I saw Express…read moreOil and I turned in to check it off my list. I'm not normally on that side of town for my oil changes but boy I'm glad i stopped in. The gentlemen working were so nice!!! I felt I was actually getting customer service. Each employee that I came into contact with was friendly and helpful. Prices were comparable to what I pay but I looked up a coupon that I was able to use for my oil which made my experience an even greater value!!! 100% recommend.

Rude. Gave us an estimated time to return and when we returned, we were given another time (1+…read morehours in the future). They then made a phone call to check availability, and estimated 20-25 minutes. After 40 minutes, I asked if we should still be waiting and were told "That's up to you" with a completely fake "Sorry about that" follow-up. Spend your money someplace where they're interested in at least treating people politely. I don't love everyone I meet at work either but since I get paid, I at least bother to fake it.