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    Haven Hound

    5.0 (1 review)
    Open 7:00 am - 10:00 pm
    Updated 3 weeks ago

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    Services - Haven Hound

    Pet boarding

    Pet transportation

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    1 month ago

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    Shaggy Shack Pet Resort & Spa

    Shaggy Shack Pet Resort & Spa

    (30 reviews)

    Shaggy Shack Pet Resort returned my severely arthritic, disabled dog to me smelling of pee, a…read moresticky underbelly from laying in her pee, raw spots on her elbows, an elbow with dried blood, inflammation and swelling of both her elbows so severe that it shook with each step my dog would take, and pee on her food container. I put my dog into boarding August 17-21, 2023 with Shaggy Shack; Thursday afternoon to Monday morning. My dog has a muscle dystrophy disorder that effects anywhere in her body that has collagen. At less than 2 years old, she has severe arthritis in her elbows. I let Shaggy Shack know of her disorder prior to leaving her with them. I even wrote a note and taped it to her food container. I spoke with 2 workers, 1 manager, and then finally the owner. None of the stories matched with the others. When I spoke with Tonya, the owner, I explained how I received my dog and that her inflammation could only be that severe if she was not given her medication. Tonya said "the girls could have missed some medications, we're not perfect." I asked for a refund, to which she said "we won't be administering a refund because that would be admitting we did something wrong." My dog was returned to me with dried blood and sticky from pee, how is that right? I have no answers I'm satisfied with, only multiple stories of what may or may not have happened to my disabled dog. At this point, I paid to have her be grossly neglected. Tonya provided a med sheet 4 days later to try to claim they gave my dog her medication, even though my hydrotherapist (who I had look over my dog for other injuries) agreed her condition could've only been that bad if she had not received her medication. Tonya shifted the blame to me, saying "You chose to bring her to a highly stimulated setting instead of staying home with your handicapped pup." I trusted Shaggy Shack to care for my dog as if she were your own, as the website claims the business would do. I will not make that error again and suggest others not to as well. Do better.

    This place is awesome. We have only been able to board once and daycare once or twice. Its a bit of…read morea drive for us, especially when we have a location on base we can drop off. I would highly recommend though. I like our home spot, but his one has something very special about it. Bernard loves playing with dogs, but when its raining at our normal spot he ends up sitting inside with some outside time and not a lot of dog socialization... or at least that is my guess. When he comes home on rainy days he is not all that tired. In fact he seems like he just hung around all day instead of playing. The first time we took him to Shaggy Shack it was raining and I thought he was going to come home not tired at all. Oh man was I wrong. He was knocked out and it was in a way that leads me to believe not only does he get to play with dogs, but he has moments of thinky time or play time with humans. I cant say for sure, but I love how he comes back those days. Clearly wore out from a day of fun. I really like this place but unfortunately its a bit of a drive to do daycare daily especially when we have an on base option right next to my wife's work. I will say though they are definitely going to be our go to for boarding. The one major downside to our normal spot is there are no options for drop off pick up on Sundays. A lot of our trip or time where we need to board is Just saturday evening. This gives us the opportunity to board and pick up when we return and not have to board an extra night. In addition we had a last minute boarding need when I was too lazy to get boarding scheduled at our normal spot and it worked out perfectly. I highly recommend this place. Its not on base so anyone can use. The place is huge. Staff knowledgable and friendly and overall I have nothing but positives about here. I wish their location was closer, but thats not a negative, just a desire to make my life easier.

    Purrs and Paws Pet Sitting

    Purrs and Paws Pet Sitting

    (14 reviews)

    Connie is one of the kindest people I know. I met her in 2020 when I needed help with my…read moreseparation-anxiety ridden Bichon Hubie. I couldn't leave him in the house alone while at work because he would (literally) make himself sick with worry. Connie welcomed us as new clients and, as she is a generous, wonderful person, we became fast friends. She has steadily been there for me and my Hubie over the years. Weekdays, weekends, overnights, in a pinch at times with little notice... sending me cute pictures throughout the day of my boy, feeding him, giving him medicine when needed, taking him to the groomer, going on little walking adventures, giving him a little brush 'n fluff from time to time... I even moved back east and she still couldn't get rid of me! When I come back to Olympia periodically for my current job, I bring Hubie simply because I know he misses her. Connie has enriched both our lives and I'm so happy to call her a dear friend.

    Connie has watched my 4 year old maltipoo in her home on several occasions in the last year. I…read moregreatly prefer Connie's home environment to a kennel as I feel my dog is being loved and treated as a family member. I recently left her in Connie's care for a 3 weeks trip. I was reassured by daily messages and photos that all was well with my pup. She has also been available for last minute overnights which has been very convenient and appreciated. Definitely recommend!

    Haven Hound - petboarding - Updated May 2026

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