Awesome service and attention to detail. Also great to work with as a person. Our toy poodle was well taken care of and happy. read more

Exceptional good job on my Pomeranian, a little more expensive than I anticipated, but excellent work.

Superb service. Lived the look of our 'Griffey' after his shampoo and cut. Great staff!

Dominique took great care of my Aussie, the service was excellent and she is very kind!

Sooo responsive and professional!! Loved the one on one treatment that she gave to my dog and his haircut was one of the bests he's ever had! We will definitely be back! My boy came home happy read more

VIP Grooming - Pet Groomers Near Me - Puyallup, Washington

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Dominique is the best! She is especially good with older dogs and gives them the extra attention most of them need.

I believe we found our new dog groomer. Our old groomer retired and we were having a hard time finding another place to be a regular customer. When we dropped off our dog, we told them what areas to keep long and that's exactly what we got. Our dog was very happy. 03/29/2019 My rate is for customer service provided by phone by the owners assistant. We called to make an appointment for our dogs. We were told they couldn't find us in the system. We called back a bit later, left a voicemail and then called back again. Finally we spoke to the assistant, I get it if they are busy and have a full schedule but there was no effort in helping us schedule the appointments. Honestly it seemed as they don't need anymore business. Never informed us of any times or dates available, wasn't accommodable. I understand it takes a longer time to groom bigger dogs but it really wasn't the case. We keep up with their nails and hair at home between seeing the groomer. My dog has been groomed for many years, we stayed loyal to a amazing groomer till she retired. Communication is key, a simple we aren't taking big dogs anymore would have been fine. On our first appointment our original date was canceled at the last minute and I still gave this business a try but unfortunately I won't anymore. Customer service is a plus for me and unfortunately today must have been a bad day for the person answering the phone. read more

Will definitely be bringing our puppy back! He looked and smelled amazing when we picked him up and she was also able to clip his nails for us. I also like that it's one dog at a time so she's able to give all attention to your dog. Great experience read more

I have a very picky, and skittish small dog. He's sweet but can be a handful. I was very pleased with Dominique. My dog had a very traumatic and painful experience with a groomer a couple of years ago; so much so that we BOTH have anxiety around grooming days. Usually after going to groomers he hides away under the couch for a long while, but he was very happy with however Dominique handled him and he looked ADORABLE. His coat was gorgeous after his visit. She is professional, kind, affordable, and Braxton loved her. Worth all the stars! read more

Did a wonderful job with our Aussie, 6 days later he still smells amazing and is super soft! read more

VIP Grooming - Pet Groomers Near Me - Puyallup, Washington

I believe her name was Dominique, she did an amazing job on my pups! I didn't have to leave my dogs there all day , like at PetSmart or petco. In addition, I was able to make an appointment the same day, also unlike PetSmart or Petco. I will be taking them back to her. She was able to cut her just the way I wanted, semi long coat for the winter with a shaved back (for her sweaters) and puppy dog ears. This was the end result and I love it . My other dog hates the camera so ‍ no photo read more

VIP Grooming - My Dog - Pet Groomers Near Me - Puyallup, Washington

Our Lab and Husky LOVE going to Charisma. When they arrive, it is immediately clear that this is not your average grooming place. There is no rush or stress, and Dominique always listens to and addresses any special needs. They always come home relaxed and beautifully groomed. They smell fresh for a long time (almost until the next grooming). And, they always come home in cute bandanas that they dont want to take off. Dominique is highly knowledgeable about pets, and she is very nice and personable with the pet parents. We are very happy to have found this grooming salon. read more

VIP Grooming - Pet Groomers Near Me - Puyallup, Washington

Dominique did such a great job with my 2 King Charles cavalier spaniels. She got us in quickly and got them done so quickly! Most places keep our dogs almost all day and they're hungry and scared when coming home. My girls came home super happy and clean. read more

VIP Grooming - Pet Groomers Near Me - Puyallup, Washington

I had a great experience top to bottom. Dominique was very patient and helpful. She did an excellent job with my dog. My dog was immediately comfortable with her. My pup has been getting compliments ever since. We will be returning. I give her my highest recommendation! read more

We could not be more pleased with the job that is done to our dogs. It started last minute on a Saturday morning with a text message to see if there were openings. Not only were they taken in at 10:30, this is by far one of the best haircuts they have had. A great cut to a Pomerania and an American Eskimo. We will be back each and every time for as long as she's available. read more

Dominique is Amazing!!!! She saved the day for our Flapjack! We received another last minute cancellation without being properly notified for the third time! Never going back. Flap looks "Amazing! We have found us a new groomer that is fast & did a great job with him. So thankful & appreciative. Thanks once again. Will definitely recommend you to our family & friends!!! read more

VIP Grooming - Thanks Dominique! Flap looks Amazing! - Pet Groomers Near Me - Puyallup, Washington

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Dominique always does an amazing job on my little boy, they are beautiful and happy when they leave here. Thank you so much we love bringing them to this doggie salon. read more

Our two mini aussies (13yrs & 4yrs) had a wonderful time being groomed at Charisma. This is the first time I can say that, as our previous grooming experiences always left them tired and scared after a long 7-8 hours. Dominque is very knowledgeable and pays great attention to detail. She handled the dogs with compassion, is if they were her own. They were happy when we picked them up just 2 hours later! She understands the needs of dogs and makes their comfort her priority. Highly recommend! read more

Absolutely phenomenal grooming salon. We just moved to WA and I took my mini golden doodle who has very high maintenance hair to this salon and I will never go to another salon. Beyond happy with the results! read more

Great service! Charisma Dog Grooming is quick, and very convenient to schedule an appointment. The staff were honest and great to work with. Would recommend! read more

Amazing service. She took such good care of my pup who is anxious and has a hard time. She was patient and very gentle with her. I loved how she look when I picked her up! read more

My dog hates getting his nails cut. Michael was awesome! He was friendly and cut the nails quickly. This is definitely where I will be going in the future. read more

This is the place! She is completely full service down to nails, teeth and a hot oil massage. My pup smells good for weeks and is super soft. She's gentle and loving with my pup so she doesn't get nervous. Her schedule is flexible and she is very friendly. Such a great groomer. read more

Had my first visit last week OMG best groomer ever!! It smelled lovely and was so quiet I would have thought I was in the wrong place if I didn't see all the dog stuff. My dog is a bit skittish around new people even nippy and the groomer handled my dog so gently and sweetly that it seems like she made friends when other groomers couldn't. Angie the desk girl even sent me a pic of my dog sleeping comfortably after her groom and a small bag of biscuits just for Bubbles being a good girl! What service! She smelled heavenly and felt so soft and didn't seem to want to leave! We will never, ever go anywhere else! We made an appointment for 8 weeks out as we can see this groomer is pretty popular and I don't want to have a hard time getting in for an appointment. We love what you did and Bubbles will see ya in 8 weeks! read more

Dominique is amazing! It is so hard to find a good groomer nowadays (and we've been through plenty) that pays so much attention to detail. My little American Eskimo was so happy after his appointment, not to mention how great he looked and smelled. My husband and I also loved how timely and communicative she was and will definitely be going back. read more

VIP Grooming - Great cut!! - Pet Groomers Near Me - Puyallup, Washington

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I went into Charisma about 8 months ago to have my longhair miniature dachshund groomed for the first time. I called today to schedule another appointment. As soon as Dominique answered I provided my pet's name and she immediately said "Oh Penny the miniature dachshund! Can't wait to have her back!" I was shocked that she remembered us just based off of her name. Talk about GREAT customer service. read more

This is going to be my new go to place! They were able to squeeze my dog in the same day and he came out looking the most handsome I have ever seen him! Thank you for being so kind and doing such a great job on my little pup! I love that the groomer also owns Pomeranians and she knew just how to take care of my little pup! read more

We have taken two of our dogs twice to be groomed. Both times they were done in a timely manner. I appreciate the friendly atmosphere and the genuine care for the animals. Thor and Baron like going there! Baron always looks great when he comes home--there isn't much you can do with a lab--he smells good and his toenails are not talons when he comes home! read more

Been taking my dog Suki to Dominique for a few years now and I am never planning on going anywhere else. Dominique has an excellent eye for grooming styles and also great knowledge about canine lifestyle, health, etc.She is friendly, professional and is always cooperative of any rescheduling in case we miss apts. Plus it's always a joy to see her 5 poms and big ol poodle. I am always very pleased with how my dogs turn out when they're done. It's all in the name. Charisma dog grooming is awesome! read more

Not all groomers are the same! Don't let those chain stores fool you people. We took our fur baby to a chain store and every time we picked her up she looked a mess. Thanks to Charisma, our baby looks amazing and happy. Did I also mention that days later we had questions regarding our baby so we reached out Charisma and during our next visit they actually followed up with whatever concerns that we had. If your looking for an established who takes real attention to detail, trust Charisma. read more

My puppy loved being greeted by the groomers dog! Friendly and professional. Zaius looks and smells amazing- couldn't ask for any better service read more

VIP Grooming - I can finally see his eyes!!! - Pet Groomers Near Me - Puyallup, Washington

First time going here and I am very pleased! My dog looked beautiful. Dominique was pleasant, on time and knowledgeable. I will be a returning customer . read more

Dominique has groomed my long haired Gsd and my husky for over 8 yrs. Shes very experienced in grooming all dog breeds. Shes very knowledgeable in dogs body language and temperaments. Which ensures your dogs have a great experience when at the groomer. I recommend her to all my friends. read more

Service was VERY fast and the woman was a very friendly groomer! Did an incredible job on my standard poodle, I am always hesitant to use a new groomer without seeing their work, she had her own standard poodle in a continental clip and the dog was a lovely bouncy thing and I knew my spoo was in good hands. My baby got jeweled sparkly bows, a hot oil massage (I've never had a groomer do that before!), teeth brushed, nails filed and a haircut for an amazingly reasonable price and I can keep getting discounts just for referring my friends! My dog didn't even want to leave when I picked her up! I will DEFINITELY come back!! read more

Dropped my dog aka sir bounce a lot off the otherday and had him back in no time. Most groomers he can't wait to get away from; however he really didn't want to leave South Hill Dog Grooming. Jessica is great and has definitely earned my recommendation. Schnauzer cuts are one of the hardest ones to do and she did it perfectly. read more

Outstanding Customer Service. Prior to becoming a client of South Hill Dog Grooming we took our dog(s) to the "big-box" stores for grooming. It wasn't at all personal and our dogs weren't thrilled to go. Since becoming clients of South Hill Dog Grooming our dogs love their "Spa Appointments," as we kindly refer to them. The owner (Jessica) always takes time to play a quick game of fetch with Gracie our 5 year old, Boston-Terrier. We adopted a Puggles (Athena) that shed's like no-tomorrow, which causes my husband to have severe allergies, so we opted to have her trimmed/groomed. It looks amazing and Athena loves the shave which makes her cool, comfortable and soft as can be. There was one review with only one star, disregard the negative comment, because this groomer truly cares about the animals when they are in their care. By the way A.B.'s negative comments were from a Saturday grooming day.. Saturday's are a day that are typically swamped, so please take that into consideration when you complain about the "time" issue.... Our daughter has a French Bull Dog that she now brings to South Hill Dog Grooming. Again, I cannot say enough positive comments about Jessica and Cindy who truly care about their animal clients. read more

I love Jessica! We drive 45 minutes. She takes such good care of my girls. She even does a great farm girl hair cuts on shih-tzu's.

Dominique was my dogs first groomer and was very patient with her. I've had her groomed multiple times and have yet to be dissapointed! She gets a bath, haircut, nail trimming and teeth brushed for $50. She also gets some doggie perfume that lasts a few days and smells great! I've only used one other groomering service when I wasn't able to get an appointment with her. Charisma dog grooming is my first pick for grooming any day of the week! read more

I took my Pom/Cocker puppy Taylor for her first visit today. Jessica did a beautiful job on her haircut etc. I will be bringing Taylor back to her again. Would defiantly recommend her. Great experience!!! Recommend you try them. read more