The left hand doesnt know what the right hand is doing and when you call to inquire you get met…read morewith rudeness as if you are wrong for trying to follow up. Especially when you speak with Heather Pitmann. She may be a "Program Supervisor" but has absolutely no communication skills.

Absolutely the worst company ever!!! I would give 100 negative stars if I could. my grandmother WAS…read moreon Hospice for Congestive Heart Failure, causes swelling her feet swelled to the point of leaking fluid, they was contacted NUMEROUS times and never showed!! Division of aging showed up and called an ambulance for NEGLECT from Haven. they were suppose to come weekly never showed for over a month, she wasn't getting her meds on time going days in between new prescriptions, on her bad days they was called no one came, no one cared! if you love your family member DO NOT USE Haven!!!

For 3 years now we have worked with Visiting Angels of Springfield. The office staff is very…read moreresponsive to my mother-in-law's needs and wishes regarding staffing. It was difficult to persuade a formerly independent person to agree to around-the-clock are but the staff sent to help her have been great. Even as her dementia has progressed, the caregivers are wonderful. Duties include dressing and undressing, bathroom assistance, cooking meals, laundry and some very light housework. I highly recommend Visiting Angels for in-home caregiving.

From the owner: A wide range of in-home care services are provided by Visiting Angels of Springfield, MO to seniors…read moreresiding in Springfield, Nixa, Ozark, Republic, Branson, Hollister, and the neighboring areas, as well as the surrounding areas. The services of our senior caregivers are available if you require one-on-one assistance with everyday duties such as errand running and food preparation, as well as prescription recollection. Other services provided by Visiting Angels of Springfield include hands-on assistance with daily tasks such as personal hygiene, Alzheimer's care, and fall prevention.

Sacred Rose Healthcare helps people live comfortably in their homes while getting the needed, top…read morequality, medical care. They are especially amazing in spinal cord injuries and brain trauma.

From the owner: Our team understands that each client's needs are unique and that the best care plan is the one…read morethat serves the complete physical and emotional needs of the individual. Healthcare provided in the home can be a viable option for many patients and their families. Exploring your home care options is the first and best place to start. Let us guide the way. We offer a concierge home care service tailored just for you and your families needs. We are a locally and privately owned, licensed, insured, and bonded agency serving Southwest Missouri since 1989. Our other service areas include Northeast Oklahoma and Southeast Kansas. Payor sources we work with are Long Term Care Insurance, Private Pay, Trust, and Workers' Comp. We are also a participating provider for the Department of Veterans Affairs Community Care Network (VA CCN).

I am very pleased to announce that after the horrendous experience we had had with Pheonix, Oxford…read morehas been a dream! Pam, the admitting nurse was wonderful! She had gone through the same procedure that my grandmother just went through, so in many ways she was more informative than the doctors in her ability to explain everything in simplified layman english. She was super friendly, had an uplifting sense of humor, and was very gentle. My grandma loved her! She got my grandma all set up to receive fresh medical supplies and monitoring equipment sent right to her door, and scheduled a nurse to come over and check in on her twice a week. I will keep this post updated as we go, but Oxford seems like they really have their act together, and I don't foresee that there will be any problems with their services.

Oxford has, for a very long time, been a "bad word" in home healthcare in this area. I have known…read morepeople that have worked for them and they treat their employees just as poorly as their clients. I have yet to meet one person from this company that had "bedside manors". Most are brash and not very friendly. Once you sign up for ANY of their services, many OTHER services are tacked on that you will probably not need and are most defiantly NOT ordered by your doctor or anyone but them in fact. Trying to cancel service with Oxford is like trying to cancel a magazine subscription. You can call them over and over again, but the staff assigned to your case will continue to call and leave messages that they will "be three today" with a FIVE HOUR window of when or more. Remember, this is AFTER you've canceled. There are MULTIPLE numbers that will call you, most of which are private cell phones of the staff going to the homes. Calls back are often ignored or go straight to voicemail. Calling the main office gets annoying as well, because you are tossed from extension to extension of countless individuals NOT AT WORK RIGHT THEN! You have NO idea how many "breaks" and "days off" the management get in this place, it's insane. Oxford's main goal is to put as many charges on you or your insurance as possible and BUG YOU constantly even after you've canceled. Even the "assessment" is garbage. It's just more of the same recording of pills and telling you things you already know: "You seem to be up and awake today." Are you asking or have you become captain obvious? Do NOT use Oxford! It's like working with politicians. You NEVER get a straight answer and you will have to work your tail of to cancel the service. Oh, and anything that happens to NOT be approved by insurance that you didn't need anyway.. ya YOU will get charged for that.. not your insurance. STAY AWAY FROM OXFORD!

I want preface this with this is not a complaint about the nurses, save for Misty (more on that…read morelater), because they were great! Especially Mandy (who left to free up time for grand babies) and Charlotte! The way those two care about and advocate for their patients is unmatched! Thank you, ladies! Let's talk management. In my experience, that's typically where problems start before they roll downhill. SCHEDULING: You might see the same couple nurses quite often, but not always. They'll just up and spring a new one on you. From what I understand, the vast majority of their patients have some sort of ongoing wound issue, whether wound vac related or otherwise. Wouldn't best practice be to keep the same eyes on those wounds week after week? Also, don't go having any sort of plans on the days they're coming. What's with not having some sort of set schedule? I can understand that this would be subject to change, but that's more understandable than always calling the evening before to set up a time. SUPPLY REQUISITION: I can understand that it takes time for insurance to be sorted out in the beginning. Providing necessary supplies, that nurses are asking their patients about at visits, seems pretty basic. Instead, they attempt to order supplies just to have them denied, even after your insurance is squared away. Solution? Attempt to order the supplies again... and again... without addressing the reason(s) for the denial. (I was actually able to confirm this with someone at their office.) The one time they offered to provide supplies they couldn't acquire, I was told, "We eat that cost." That's odd. I know how overhead works. Further, I have no sympathy for not addressing the denials mentioned above. Miss me with that. DOCUMENTATION: I can say for certain that at least on one occasion the nurse actually told me she was entering my blood sugar incorrectly to avoid calling my doctor. (It was 150ish that morning, entered as 130.) How often did that happen and I don't know about it? Does management care? Finally, MISTY: I didn't meet with a her but a few times, but my experience was certainly less than stellar. She comes across as what I call a "company man." Someone is more concerned about the company meeting it's goals rather than what's best for the patients. I actually have things to do during the day, so when I'm given a time window of half an hour, that's fine. Misty gave me an hour window, 10-11, but didn't arrive until 11:45. No acknowledgement or apology. The last time she was here she just seemed to be in a hurry to discharge me from services, yet just this past Friday, when I was in her schedule and she'd be doing just that, crickets. While I'm very grateful to have had their services for my wound vac, I'm over the DOCTOR ORDERED care I've received since the wound vac came off. I get the impression it's seen as an inconvenience rather than something Dr. Forbes deemed necessary. I sincerely worry about older patients who may not be able to advocate for themselves. The fact that this company is named Integrity, but lacks it is cause for concern. I understand they were acquired by another company, and maybe some of this lands at their feet, but definitely not all. So much of this is on a local level where public trust should be paramount.

Wonderful agency! Very professional. You can tell they truly care about their clients. Would highly…read morerecommend.

Excellent food and outstanding service. I love the everything omelet. It is very slightly different…read moreeach time. I love it! Annie is a great waitress. We got to the National and Battlefield location.

I have been living at North Park since June 2016. this is my first apartment in quite a while.So…read moreneedless to say I was nervous but the Ladies in the office and the Maintenance staff and Courteous Officer, have been so courteous and always put my mind at ease. I started looking when Ms. Jessica was the Leasing Consultant and now she is Assistant Manager., Well deserved. She has always been attentive even when she didn't quite understand she never gets frustrated with me and I really appreciate that in my life at this time. Ms. Krystal and Ms. Christy are also very helpful.. My neighbors are quiet and friendly. I'm finally at home,. Thank You Sincerely Glamorous(Ms. Dee)

From the owner: When the demands of living in your home require more than you're willing and able to give on your…read moreown, you'll find a welcome home here at NorthPark Village. NorthPark Village Assisted Living & The Cottages @ NorthPark Independent Living are located conveniently between Ozark and Springfield, MO, just 1 mile from the famous Lambert's Restaurant, "Home of the Throwed Rolls". We are only 15 minutes from the major hospitals and other health care facilities in Springfield, and just 30 minutes away from Missouri's family entertainment mecca, Branson and Silver Dollar City. Our community campus has the quiet country charm and beauty of the Ozarks. Our Cottages are nestled around a gorgeous courtyard, complete with a Park-like setting. They are all on the ground level and include a front porch, with beautiful flowers, hummingbird feeders, and even 2 bluebird houses. You'll feel like you're at a Resort when you're with us at NorthPark Village. Our staff is trained in "Spoiling" our residents with our Hometown Hospitality way of life. We pride ourselves in providing excellent care in an intimate setting by well trained caring staff; that allows our residents to thrive. Our community is uniquely positioned towards family challenges with having both levels of care, Assisted & Independent, on the same campus while working hand-in-hand with all of our residents and their families, as their care level changes. Dining is such a focal point of our residents' day...

I would be really careful as to how you fill out paperwork with this organization!! Read!!…read moreWhen my husband was referred to this organization and I completed paperwork, although it was the VA that called.... they told me to check the box for Medicare. Low and behold, now I am being charged and have to pay back for this service when VA had been carrying for him with his lung cancer. I did what they told me, not ever going thru this before. Now they (medicare) wants me to pay entire bill!!

It's been a year and a half since my dad passed away. I would strongly recommend this company in…read moreparticular and hospice in general. The timely Information they provided me and my family was priceless. If it were not for their knowledge, availability and empathy, we might not have been there when my father left this world. They followed up every month for an entire year with encouraging letters and pamphlets. If you require ongoing help with your grief they are available. I feel, with their help, my family and I were truly able to honor my father his last few weeks on earth.

I just want to point out to you, that your social worker Julie is an absolute angel. Her caring a…read moreconcern for my loved one was not forced, it was not fake, it was absolutely genuine and obviously so. It took me a couple of visits to decide on the nurse Jessica and how I felt but by the end of the second visit she too had my respect. It's for the rest of our experience I have mixed emotions but it's not due to any fault of theirs. Having been a healthcare worker myself it makes you more attentive to detail and more critical probably. But I did want to say that Julie is probably the best social worker I have ever worked with. You have a absolute gem in her. They saw us through until there was a solution and I think them.

Phoenix recently provided both hospice and private care for a loved one during the last few weeks…read moreof their life. We were very pleased all-around at their responsiveness and flexibility during this challenging period, as we faced fast-changing circumstances. The caregivers Phoenix sent varied in experience, but they all did their best and were kind and caring.