Location: 2011 W Henderson Rd Website:…read morehttps://clothesmentor.com Hours: see website I have enjoyed shopping at consignment stores and thrift stores since my mid-teens. Clothes Mentor is one of the best and now have an online presence as well - but I love old school browsing, still. After 40 years of buying, today was a first. Today was my first try at selling. I wasn't sure what to expect - but they made the process very simple. I have been purging and donating... hand-selected some brand new with tags jewelry and shoes, along with some gently-used shoes. I did well.... they offered to purchase all of the new items I brought, and I felt the offer was fair. You do receive more funds if you are willing to accept a store credit - but since I'm downsizing, it felt like a good decision to take cash. All in? I dropped off my basket and had a text advising my order was processed. You have 24 hours to meet with the store and discuss the offer to finalize. They keep what you agree to sell and you take back your basket of what they pass on buying (which includes any boxes from items they buy). I recycled the boxes and dropped the rest at a local donation site. Easy! The store is clean, well-organized, and well-staffed. I was helped by 3 people between the drop off and offer and they were all very friendly and helpful. This really is a great way to reduce, reuse, and recycle fashion and accessories. You save money also - all in all, a great solution.

I shop at high end stores, and don't wear my clothes for too long. They are current and in very…read morenice condition (no tears, stains or wear). They take nothing. I go through the clothes on the racks, and I am stumped. I see tops that are so worn, they should be in the garbage. I brought in seven jeans from Nordstrom, Lululemon pants (worn once), WHBM tops. They took none of it. I'm not even sure they went through it. It was a young lady, so I'm not sure she knows what women my age are looking for. I am not being biased when I say my stuff was by far nicer that a lot of what I saw they had. Very disappointing.

A bright, lovely spot. So tastefully decorated with all the products displayed. We loved the…read moreselection of baby items, toys, gifts, puzzles, and games for all ages.

While I realize not everyone is in the market for a GREAT cloth diaper store..... I was, and this…read moreplace is AWESOME! It is the definition of a small business --- the owner, Allison, is there every day behind the counter which I love. She is not only knowledgeable from first-hand experience (with both her kids) but she does a lot of research on "natural" baby toys, materials and such so her store has a great variety of products (not just cloth diapers!). I have bought not only a good selection of diapers, but clothing, tea, toys and wool dryer balls here. She also seems to take pride in being a part of the community and offers free cloth diaper classes and posts a lot of local info on her Facebook page. She is great about answering any question you may have... which as a first time mom, I really appreciate! She sells many handmade things (which I love!) to include jewelry, clothing, and toys.... she also has these graham crackers from a local vendor @ the register -- YUM! While I find the name of this store really hard to pronounce and generally just refer to it as the diaper store, it's a great place to stop in if you are walking around in the center of Troy. If you are in the market (or are thinking about trying cloth diapers) it's worth the drive. Grab a cup of coffee from down the street and come by for a quick chat with Allison -- I always learn something new and walk out with a little something from my little girl. Check out her facebook page: http://www.facebook.com/samozrejme

One of my friends put a post up at the store been in shambles. I came in this morning to find a…read moredress to wear this afternoon. Found a great dress and awesome price and received great customer service from young lady named Kendra. I know the store gets a bad reputation sometimes of it being messy however the store is very neat and clean and orderly this morning I believe it's the customers that come in a make the big masses and the staff may not be able to keep up with cleaning up for such a large volume of items. At check out Galena was the cats meow. Smiled friendly gave information about my product. She was great too.

What a joke the cashier was oblivious. She started to ask me to open a card. Then she started…read moretalking on her walkie. She said, "Finally the line died down. I don't want to jinx us." She then replied something about go backs and said, "Is there someone coming to relieve me at 7?" I laughed because she was so unaware of me. She didn't notice but yelled over the line to compliment a coworkers outfit. She then turned to the other cashier and said, "I always tell her she is pretty." Then she looked over me and said, "Maybe I can guilt the next people into opening a card." Last time we were here the greeter was yawning and texting and didnt look up. Not sure what is going on but there always seems to be a team working that is oblivious to the customer. Hey sales people sorry we bothered you to the point you had a long line. Geez!

Overall, the store has nice things... But I would give it a one or less stars for customer service…read more I am a first time mom and I walked in and made it around the entire store and no one ever approached me, asked if I needed help, or even talk to me. And, there were three or four workers roaming around the store and it was not busy. This is why I'm going to complete my registry online and not deal with brick and mortar stores where customer service is lacking.

Phenomenal customer service! We asked an employee for assistance for items to prepare for our first…read morechild. She was very knowledgeable, friendly and took the time to answer everything for us. She even mentioned we can stop back in or call if we think of other questions. We feel confident in the items we purchased and registered for! Wonderful customer service!

This review is from shopper experience not donating clothes but from a customer stand point, I can…read moreunderstand them being picky on what they receive. This store is one of the best I've ever been in. It was light, clean and well organized by size which makes it better when looking for second hand outfits. I prefer this location than the Hyde Park one because its way bigger and smells better! They have a great selection of inventory for plus size women and even maternity clothes! Tons of jewelry, purses and shoes to boot! The assistant manager and I chatted for a bit and she seems very dedicated to her job and store and it shows! Ladies if you are getting car work done near the local tires places, it may be worth your time to stop by and find a new hand purse or new top! Plenty of parking outside.

We took in three baskets full of all name brand clothing all barely worn or not at all. They didn't…read morebuy one single item. In fact I am pretty sure they dumped out the baskets to make it look gone through and put them all back in. They text me a whole 8 minutes later telling me they were done. If they aren't buying clothes on this day they should have just been honest.

Yes, I am pregnant and I am wearing teeny-bopper clothing…read more Well, at first glance of the magazine or website you would think these clothes are for teens. But I actually did start wearing Alloy's clothes as a teen and have kept it up until the pregnant almost 30 year old wife I am today. I love their clothes. Not only do I love the clothes but I love their Clearance section. The style these days seems to be this flowy bohemian style that is perfect for my ever outward growing belly. I got 4 shirts for get this....Less than $40.00. That includes shipping. Yes less than $40.00! And the clothes are great and fashionable and great for maternity wear. Not to mention that their regularly priced items are pretty fairly priced. Definitely pre or post pregnancy stuff. My one complaint is that they stopped selling decently heeled shoes. Its either 4 or more inches or flats. Nothing that is cute in between. I don't wear flats and I can not humanely wear over 4 inch heels. They really need to get some middle ground styles for ME. Me only. Just kidding, I wish. All you gals out there who read my reviews, check out Alloy. You wont be disappointed.

I brought a bunch of clothes here a few weeks ago in really great condition from brands ranging…read morefrom Express, Anthropologie, Free Prople, to Rock and Republic. The sales girl text me within literally 25 minutes and told me that the buy was finished and they could not accept any of my items and recommended I bring them to Plato's closet because they were "too young" for their store. I don't know what teenager would wear a brand new suit jacket from Anthropologie. Or work dresses that I wore when I was pregnant that are now too big. There is no way Plato's closet would have taken those clothes though so I brought them to Uptown Cheapskate who bought the majority of them. The rest I sold on Poshmark. I definitely won't be back because it was a waste of time and their process does not seem to make any sense.

Oh these fun, kind ladies (Morgan & her Team) that work at the Westerville, Clothes Mentor! They…read moregreeted me so sweetly when I entered the store, like they were friends. "Good afternoon! What did you bring for us today?" That was so sweet and welcoming to me. I left my items with them (clothing, shoes & purses). They text me to come back when they were finished. They gave me an absolutely amazing price for the things that they took. It was worth the 1 1/2 hour trip to Westerville! I will be coming back, definitely!

I don't usually come into Old Navy, but I love their socks and this is the first place I come when…read moreI need new pairs. Yesterday, they had buy one get one free on this ankle socks which is such a great deal. I ended up getting 24 pairs of socks for $20. While in here I like shopping around. The dresses are usually not my style but they have really cute sandals and leggings. The dressing rooms were clean and everything was very organized. This is a large store, so you can end up spending a lot of time shopping around. They had three cash registers open and I only had to wait a minute or two in line before I was able to check out.

First time visiting this store, and one of the best. I found several unusual jean styles that were…read morein my size and on clearance. Really friendly staff, lots to dig through but worth it. I think they also get a lot of online returns so you can find styles that aren't normally in the store. For the curvy gals they had tons of plus size items, great prices!