Given direct info about beds. No pushy sales tactics. No weird lingo to learn to follow in their…read moreexplanations or sales pitch. Just some guys who are honest in bed selling. Beds are there to try. Delivery available. Great feeling and looking beds. A lot different selection than what you see at your typical mattress shop We ended up visiting other mattress stores and we ended up coming back here due to ease of shopping and learning about bed products. We purchased one of their beds, got a great deal and no issues or ugly surprises

Al- amazing. Not only beyond knowledgeable- we got our bed delivered same day! Talk about service…read more 5th mattress we have purchased from Bed Mart.

Excellent service. After purchasing we found that the mattress as too firm. They replaced the…read morefoam with a less dense version which is much more comfortable for us. Sam, thanks for your help. Rich Janes

I just wanted to provide an update after four years to say, I still love my bed and it's holding up…read morewell! It's still very comfortable and supportive!! Thank you verlo!

While looking for a new mattress went to american mattress, and bedding experts, and back to bed…read more Was amazed at how expensive mattress are. The next day at work i was complaining about it. Rich said he bought one a couple years ago from Mr. Cheap's, and loves it. He only spent $400.00 for a queen size set. Compared to the places i'den to that was cheap. they were asking between $800 to $1200. I'm glad I talked to Rich. i went over to Mr Cheap's that Saturday morning to check it out... The guy I talked to was real laid back and informative, and had me lay down on mattresses that didn't have prices on them. He asked me what my three favorites were? I told him the three that I liked 2 I loved and he proceeded to tell me about them....I had to ask him the prices..The most expensive one was $500 .....the least was $$375. I ask him when he could deliver it to Elgin..how about an hour, he said....$35....I ended up buying the middle one for $425....really nice soft pillow top....comfy...... Check this place out..... I honestly had fun buying a mattress...this guy was really great...not pushy...wanted me to be happy...and made a big point of telling me if I liked what he was doing....to tell my friends.

While in Illinois visiting my family, I came across Mr. Cheaps Mattress Store. I had been thinking…read moreabout getting a king size bed for a few years and was very impressed with the selection Mr. Cheaps had to offer. Especially of the MLILY memory foams. I asked if a bed could be shipped to me in Pennsylvania. No problem. I ordered the MLILY bliss king size after I got home from Illinois. Three days later I had my new bed. It's been about a year since I got my MLILY bliss and I love it as much today as I loved it the first night I slept on it. The shopping experience at Mr. Cheaps was not only pleasant but rather fun. Who'd expect that while buying a bed?

Charlie, the owner, is such a stand-up business man. I recommend this store to any and all…read morelooking. He stood by the quality of his product- without hassle. We had a factory issue with a well known brand- and he simply said "I want my customers to be happy." The replacement mattress hit the spot and is so very comfortable. My wife and I are very very happy, and we look fw to a great nights sleep for many years to come.

RETURN CUSTOMER!! I love my new mattress! This is the second one I've bought from Mattress Pro and…read moreCharlie is so helpful and made the whole selection easy! I tell everyone that is shopping for a new mattress to go here, you'll be so glad you did!!

Nick helped my son find the perfect mattress. Nick made it easy to check out and to schedule…read moredelivery. Jesse and Jorge delivered the mattress on time and easily brought it down a long flight of stairs. My son says he slept great and felt rested in a very long time. Shop at Mattress Firm with confidence!

I was having a lot of trouble dealing with a headboard that did not work with a mattress I already…read morehad that was not returnable. Allen and Chris were extremely helpful and able to get me what I needed to make my headboard and mattress work. I bought a boxspring, bed frame, and modi plate from them, they were not pressuring to buy me anything I didn't need to buy which is always my fear going into a mattress store. I will def. go back when I am in need of a new bed. Also, I loved that they all wore masks, and even had a sanitize station with masks right in the doorway before you entered.

A new mattress isn't something that you purchase too many times in your life, so when the time does…read morecome it's nice finding a local family owned place that has all your needs. My wife and I headed out last night (9/2/16) to checkout what American Mattress had to offer. We were welcomed by Bill, a salesman who has been with the company for ten years. We had our two young daughters with us and he made sure they were perfectly situated in some bean bag chairs and found a Netflix program to keep them occupied while Mommy and Daddy tested out the mattresses. Bill made us feel very comfortable and was nonintimidating...he kind of just let us check everything out and was there to answer our questions as they came up. We really liked the selection...they had every big name brand represented, from Simmons to Serta to Tempur-Pedic to Sealy, etc. Although it wasnt our plan to buy on that visit, we found what we were looking for in a Serta and decided to take advantage of the killer Labor Day deals! Now, we just can't wait until the mattress is delivered next week! I highly recommend this store and will definitely be a returning customer.

After shopping several stores I came into American Matresss and was greeted by Ben the business…read moreowner. Ben could not have been more helpful and was indeed very helpful in picking out a mattress! Not only did he help my wife and I, find the perfect mattress but we were extremely happy with the price! If you need a mattress, I highly recommend stoping into American Matress! I'm sure any one there will give you the same great experience but don't be afraid to ask for my guy Ben!

Just got a new couch from here and I absolutely love it. A lot of options to choose from and great…read morepricing. If you don't want to spend an arm and a leg I would highly recommend coming here for your next furniture purchase. Not to mention our sales representative was great and helped us load it into the car.

We worked with Mari Ann to purchase a sectional. She was so helpful and knowledgeable and we felt…read moreno pressure at all. We were unsure if the sectional would fit through a doorway into our basement and she did everything she could for us to ensure that we purchased the correct size. She was always in contact with us. Even the 2 gentlemen that delivered the sectional were fantastic!! We will be back for more furniture in the future and we highly recommend stopping in and giving this wonderful place a try. We felt so "at home" with them.

We just bought a couch from Bob's and had nothing but the best experience there! The coffee and ice…read morecream were definitely a perk but what made it 10/10 was our salesman, Anthony. He listen to our needs and had the best personality! We left happy saying "that was the most fun purchase we've ever made!" The furniture there felt like such great quality compared to other competitors!

As a young person I often get ignored and watched like a hawk at furniture stores, and that was the…read moresame experience here. I was looking at couches for my sister in law and my brother because they just moved out. I got to looking at three couches before getting kicked out just because I was younger. I wasn't causing a disturbance or being loud, just taking pictures of the prices and couches I liked, mind you for absurd prices. I do not recommend horrible customer service. It seems like a bunch of miserable workers who hate the youth.

We bought a new wedge piece for the Snuggler couch. Noticed a large piece of metal sticking out…read morewhen it was delivered. Took 2+ weeks to have a replacement delivered. Within a month, the cheap furniture paper they use to cover the frame on the armrest has already broken. Customer service refuses to stand behind their product due to the fact we didn't purchase the protection plan. I could understand if we called in after 6, or even 3 months, but nope no warranty or standing behind your product at Steinhafels! Avoid this shady company at all costs because they do NOT take care of their customers!

Bought an electric reclining sofa. Thank goodness I took the service plan. 6 months was the first…read morebreakdown. Burnt out switch. It took a total of 4 months to schedule an appointment Wait for parts and reschedule. Eight months later it burnt out again. Same thing but they sent the wrong part so now its even longer. Can't talk to any supervisor. If Steinhafels pushes this plan it should make sure you're taken care of. Terrible service.