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    Steinhafels

    2.0 (48 reviews)
    Open 10:00 am - 7:00 pm

    Steinhafels Photos

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    7 months ago

    Helpful 2
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    7 months ago

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    4 months ago

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    5 months ago

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    5 months ago

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    10 months ago

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    1 year ago

    Helpful 3
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    1 year ago

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    1 year ago

    Helpful 2
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    2 years ago

    Great store with a great selection of furniture for every room in your house!! We love this store!!

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    2 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 3
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    2 years ago

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    3 years ago

    Helpful 2
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    2 years ago

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    4 years ago

    Helpful 3
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    6 years ago

    Helpful 3
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    4 years ago

    Helpful 1
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    5 years ago

    Helpful 2
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    4 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    Helpful 1
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    5 years ago

    After a few scheduling problems with their design service, their customer service resolved it all with a full refund.

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    7 years ago

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    6 years ago

    Helpful 4
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    6 years ago

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    Page 1 of 2

    Ask the Community - Steinhafels

    Review Highlights - Steinhafels

    Super helpful, no pressure situation.

    Mentioned in 2 reviews

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    American Mattress

    American Mattress

    (20 reviews)

    $$

    A new mattress isn't something that you purchase too many times in your life, so when the time does…read morecome it's nice finding a local family owned place that has all your needs. My wife and I headed out last night (9/2/16) to checkout what American Mattress had to offer. We were welcomed by Bill, a salesman who has been with the company for ten years. We had our two young daughters with us and he made sure they were perfectly situated in some bean bag chairs and found a Netflix program to keep them occupied while Mommy and Daddy tested out the mattresses. Bill made us feel very comfortable and was nonintimidating...he kind of just let us check everything out and was there to answer our questions as they came up. We really liked the selection...they had every big name brand represented, from Simmons to Serta to Tempur-Pedic to Sealy, etc. Although it wasnt our plan to buy on that visit, we found what we were looking for in a Serta and decided to take advantage of the killer Labor Day deals! Now, we just can't wait until the mattress is delivered next week! I highly recommend this store and will definitely be a returning customer.

    After shopping several stores I came into American Matresss and was greeted by Ben the business…read moreowner. Ben could not have been more helpful and was indeed very helpful in picking out a mattress! Not only did he help my wife and I, find the perfect mattress but we were extremely happy with the price! If you need a mattress, I highly recommend stoping into American Matress! I'm sure any one there will give you the same great experience but don't be afraid to ask for my guy Ben!

    Mattress Firm Outlet - Crystal Lake

    Mattress Firm Outlet - Crystal Lake

    (18 reviews)

    $$

    We bought a mattress and adjustable bed frame in Mchenry. The salesman, Manny was nice and helpful…read more Unfortunately the mattress didn't work for us. When we went back, he was less than helpful. I had asked if we could return and he said yes, $250 fee. When we went back he said bed frame was not returnable. We don't like the adjustable frame. I feel like he took advantage of us because we are old. We got another mattress, which is also too hard for us. Went to mattress firm in Crystal lake and talked to Tim. He was very nice and wanted to fix the problem for us. Unfortunately we would have had to spend more money and just couldn't do it. So we have a mattress and adjustable bed frame that we don't use and it cost us $2400! While Tim was nice, I would not recommend Mattress Firm to anyone!

    Came in looking for a new mattress for my daughter. I always dread going into places that have…read moresales reps working for commission, especially on a budget. It can be extremely uncomfortable to not meet the prices a sales person wants for the time they spend working with you. Let me say, I was presently surprised by the very "human" approach at this location. I felt respected, even though my purchase was not going to be a big commission payment for the sales rep. Yesterday was a super cold day and everything was icy and unpleasant, but our rep, Donald, helped get our mattress strapped down and kept a cheery, welcoming disposition the entire time. Thank you, Donald, for your help and for making us feel appreciated. I intend on coming back when we redo our guest bedroom in the future. This was a notable experience - best I've had in a while!

    Steinhafels - furniture - Updated May 2026

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