I recently purchased a used vehicle from this dealership and wanted to recognize the excellent…read morecustomer service I received. After purchasing the car, I had a couple of concerns that needed to be addressed. Bob was incredibly kind, patient, and genuinely wanted to help. Bob went above and beyond to find someone to repair my headliner after I had been told it couldn't be done, and he kept working to help me through the process. While the repair itself didn't turn out exactly as I had hoped, I never doubted that he truly cared about making things right. That's something you don't always find these days!!!!! Buying a used car can come with unexpected challenges, but having someone who treats you with honesty, kindness, and respect makes all the difference. Thank you Bob for going the extra mile and for taking such good care of us. I truly appreciate all of your efforts. I will refer as many people as I know and will absolutely purchase another vehicle from you in the future.

Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

Stay away from this shop they will rob you I was charged $1200 for a used yoke and a old ujoint…read morethey are robbing people

They have the best service hands down, I busted my transmission and clutch, they have 24 hours…read morephone to make me feel at ease first, then they took me in for a job that's suppose to last maybe a week, finished in 2 days or less, super fast, super professional, made all my worries goes away, they found out all the problem and fixed it right away. It's amazing what they're doing for truckers. It's a must go. They also have towing services as well. 1000% recommend. From small to big jobs, prices are amazing. Can't ask for more

Emily H. was amazing and knowledgeable about Subaru. She helped make a stressful process very easy…read moreand exciting. I appreciated her laid-back personable but professional nature. She taught me about all the incredible features in my new ride and was very attentive and quick to respond. I'm a Subaru person for life now! Thanks Emily!

Cruz Bryant was my salesperson and did a fantastic job, thank you. Ask for him! Also I was in and…read moreout quick and in a hurry. They did not waste my time.

My husband and I traveled 8 hours from Iowa (16 hours round trip) to purchase a used GMC Sierra…read morewith only 9,000 miles from this dealership. Before making the trip, our salesperson, Reuben, repeatedly assured us the truck was in "immaculate condition." He even sent us a walkaround video and told us there were no dents, dings, or issues. We specifically asked for photos or videos of any flaws, and he told us there were none. We completed nearly all of the paperwork ahead of time, brought a cashier's check as requested, and even agreed to finance through the dealership instead of our own bank after they encouraged us to do so. When we arrived, before we had even seen or test-driven the truck, Reuben immediately tried to rush us into signing the financing paperwork. We insisted on inspecting the truck first, and he became visibly upset and walked away. Within minutes of looking over the truck, we found numerous issues that had never been disclosed: * Rock chips all around the exterior that had not been touched up. * Glue dripping from the sunglasses holder onto the center console. * Glue stains on the center console and the sunglasses compartment. * Glue on the headliner that appeared permanent and would require replacement. * Reuben had previously told us the sunglasses holder had been replaced, not repaired with glue. * The interior had clearly not been detailed and was very dirty. * A chunk missing from the passenger door panel. * Most concerning, there was nesting material from an animal under the hood. We understand that used vehicles are not perfect, and we were not expecting a brand-new truck. However, we do expect honesty and accurate representation, especially after asking multiple times about the truck's condition before driving across multiple states. The General Sales Manager, Gabe, listened to our concerns and attempted to remove the glue from the headliner himself. Unfortunately, it would not come out. He offered an additional $500 off the truck, but we felt the damage warranted replacing the headliner and sunglasses console, which the dealership declined to do. Throughout the entire situation, Reuben disappeared and made no effort to help resolve the issues or apologize for the inaccurate information we had been given. Instead of addressing the problems with the truck we came to purchase, we were encouraged to buy a brand-new Sierra that was well outside our budget. This trip cost us far more than just our time. We drove 16 hours round trip, paid for gas, food, a hotel, and a babysitter for our children, only to find a vehicle that was nothing like it had been represented. Honesty and transparency go a long way. Had the dealership been upfront about the truck's condition, we could have made an informed decision before spending the time and money to travel from Iowa. Instead, we left disappointed and feeling that our time and trust were not valued. I hope this review encourages the dealership to be more transparent with future customers, especially those traveling long distances based on the representations made by their sales staff.

I purchased a 2020 GMC Sierra SLT in NOV2020 and have serviced my vehicle there since…read more Danny F. & Rashad made it the absolute easiest deal Ive ever made in my entire life. I continue to ponder on buying a Yukon such as the one pictured in my review but the dealership no longer offers the lifetime warranty which was a huge decision in my original purchase. Now luckily my truck has been beyond reliable but if they were to bring back the lifetime warranty I'd be driving away in a Yukon. Now regarding service Tommy is always awesome to work with and I have complete confidence in his recommendations regarding service. I'd also like to shout out Carl the service manager I think because he has always made it a point to acknowledge me a ls a customer! I've bought cars from other Joseph dealerships (Toyota) and have made the decision that I will always give Joseph GMC the opportunity as they are knowledgeable, honest, and truly work to earn your business. Hats off to Richard Joseph bc he's running a wonderful store but more importantly has a great team working there!

Mo is a master at reupholstering. He has my antique chairs looking like new and had them done ahead…read moreof schedule. He is a great guy and so easy to work with!

Mo and Joe have done all kinds of work for me and the owner of the shop I worked for. The car…read moreinterior was restored a couple of times. 69 Chevelle, 64 Chevy Nova ll. 78 Trans Am. In addition. I have sent many of my customers down for work. No matter what size the job was. Mo took care it. Always reasonably priced in a timely manner Stereo install. More times than I can remember. Window tinted more times than I can remember. NOW, I need leather seat covering. Home love seat recovering and stuffing. Window tinting on a Honda Accord. Please contact, Broke Neck Dave!! lol

Great prices and trusted mechanics for years. Bob the owner is awesome and is a fair man to do…read morebusiness with.

I wanted to tell people about tri state breaks and muffler. I dropped my car off 2/9/2026 and they…read moredid nothing to it for 4 weeks, saying they were waiting on parts, which autozone, advance, O'Reillys had in stock, I could have flown to china apply for a job, get it, make the part I need and fly back. Mind you I called once a week just to check on my car and every week they said waiting on parts. On 3/4/2026, I went down there asked for my car, the guy behind the counter either hates his job or hates life or just straight racist, cause every thing i said to him annoyed him to the point he wouldn't even look away from the computer. , he says the parts are in and your cars next. He said it will be done Friday, Monday at the latest, On 3/5/2026 they move it from the front line of cars to the back of the building and it's been there with no work done at all. They refuse to work on my car, I have friends checking on my car for me and they see other cars come and go but mine ........ nothing. So I checked their reviews they have good reviews........ (mostly) but my personal experience it is the worst place.

I've taken my cars to Sumner for than 12 years. The service has been great Ryan is informative and…read moreprofessional. He replaced an engine in my 2009 Hyundai Genesis 6 years ago with no issues. I highly recommend this business.

I had a stablitrak error message on my dash. I towed my car to Sumner's Auto Care. They checked…read morethe car and found a connection error. They cleaned the connection and returned my car. I have not been to an honest mechanic in years. Sumner's Auto Care is phenomenal!

Easy to work with and do a great job maintaining my car. Shop local! Don't take it to a dealership.read more

After getting a repair estimate from my Subaru dealership of almost $5000 to fix a leak and…read moresteering column issue, I told my husband we needed a 2nd opinion. I had seen great reviews about Academic Automotive so we took the car to them. They found no issues anywhere near what Subaru told us. I echo the other reviews: honest, fair, knowledgeable and quick. I am a customer for life!