Steve Webber has a servant's heart…read more 1. He tolerated my rescheduling so many times with a smile. Zero annoyance whatsoever. I was even annoyed with myself ;) 2. He answered my many questions, repeatedly, because of my brain fog when it comes to medical insurance. Again no complaints. 3. I'm confident in the plan that I selected with his guidance and advise. 4. Call him right now. 5. Aloha West rocks

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

My neighbor uses this insurance company and recommended them, so I tried them on the upcoming new…read moreauto policy. Unfortunately, I had two minor incidents (hit a pole; backed into my friend's car) so that shows as two "accidents" and my AllState insurance went from $1200/yr to $3800/yr. Yikes. I called HWP and talked to Dustin Purdy. He was very gracious and spent a couple of days shopping my policies around. Then he came back to me with the bad news that nobody wants to give me a lower rate. So since I have ,my other policies with AllState, he told me I should probably stay with them unless I wanted to move everything to HWP. Well, I very well may do that in future, but right now there is too much going on to deal with it. What an honest guy!!!!! Just from this one transaction, I will definitely be doing business with them in the future. Honest people still exist, fabulous.

Aloha! Was a great…read morecompany until Scott Purdy retired. Then they were bought by some national company - going downhill ever since... After weeks of back & forth (I kept saying we do not need $600k personal item coverage), one of their agents gave us the wrong coverage on a rental we own in Oceanside. Their mistake cost us an extra $3.5k annually. We finally changed HOInsurance, and then they finally noticed the error and wanted our business. Too bad they were great for 20+ years...

I'm not new to using insurance agents. I know a lot about insurance. I am so knowledgeable, I know…read morenot to try and navigate those waters on my own. Be it home, auto, earthquake, umbrella coverage, health, I have always preferred using the expertise of an independent (as opposed to captive) insurance agent. I've had my share of agents over years in the different venues I've lived in. Most of them have been fine. While shopping for health coverage for my recent college graduate kid and my not yet Medicare covered wife was not so easy, not a lot of agents want to handle individual health coverage. I happened into the Hayek Insurance Agency and all I can say is wow! Dealing with Roger Hayek was nothing short of outstanding. We were about to choose a plan on the Covered CA website, which as it turns out would have resulted in higher out of pocket expenses for us. Mr. Hayek took his time, did his research, ran the numbers, called back when he said he would, and had the exact information we needed tailored to our specific situation with an eye toward future possibilities. He was also able to explain in detail, without getting into the weeds, the reasons behind his approach. He saved us money on our Covered California policy in the long run, and provided us some great financial information on HSAs as well As long as Mr. Hayek is in the insurance business, we shall be his client for any and all of our insurance needs.

I want others to be wary that using a 3rd party is useless and only resulted in me losing 999…read morerefills at $0 vs the 300 copay costing me over $299,700 based on my new co payment in the picture(s) below. They do not have access to any information from insurance we have been with them 20 years and because my salary changed so did my assisted coverage from the gov't. They blamed covered cal than i had a 3 way phone call and they blamed my actions with medi-cal(which i did what they asked) I have been paying for private insurance with 0 federal assistance which increased its rate by 300% almost 700 a month at 30 years old for 4 months(technically 3 because somehow magically i got my insurance card(again pictured below with email proof from hayek themselves but not the actual insurance.) As stated we have been on auto pay for 20 years and because of their negligence they messaged me 17 days into january to make the payment(even tho the policy was already cancelled and i was told by her higher up that she shouldve handled the occurence with blue shield instead of emailing me) i lost my policy number with my free 999 refills costing me over $299,700 based on my new co payment in the picture(s) below. This should be a crime and they should be fined/pay a restitution or closed for negligence.

I worked with Ben Losin to get started with Medicare. He was absolutely wonderful to work with…read more Ben explained everything, assisted me in signing up for a supplement and a prescription plan that was tailored to my exact needs. I had heard so many horror stories from my friends about signing up foe Medicare -- Ben took away all those fears and put my mind at ease. Thank you Ben!

Received an excellent life insurance policy through them. They were very easy to work with and got…read moreme set up with a very affordable plan quickly. I'd definitely recommend.

Fast, friendly and responsive. Very fortunate to get help from Nicole. Top notch company with…read moregreat customer service. Do not hesitate to go to Ken May for your insurance needs.

I had a great experience with this company. Was with another company for years and the agent was…read moreimpossible to get a hold of. Then when I finally did, she acted like she was too busy to help me. So when my insurance went up I called Ken May and they were so nice and way cheaper than the other company for the same insurance. When my sister told me that her company checked every year for the cheapest insurance for her, I was sold. Thanks

I had the pleasure of meeting Diana. Just when I had begun to lose my drive in finding affordable…read moreauto insurance, Diana took the time to get me back on track. She was helpful, patient and kind. Going above and beyond is rare these days, so finding someone like Diana who was willing to put the work in was priceless. Thank you Silver

This is so sad how this place sucks nowadays,the worst customer service they are not even the…read moredirect people from the actual insurance they are the middle people i called to make a change on my policy and the rude @ss Ambra or whatever her name is ,had the worst attitude and customer service ,she can't work customer service she will be better cleaning houses where you don't deal with customers!!!!!!!!great job Ambra keep adding 1 star reviews to your work place!!!!!

This place is great! They have been very helpful to me and my family for over 6 years. I give them…read morefive stars because everytime I have a question they always have an educated answer. My insurance agent is always available to talk to me and has never once let me down. I like that they don't work with one specific insurance company. They will give you quotes (in under 10 minutes) from various insurance companies and will help u you to save money. I saved over $300 within the first year. The staff is also very pleasant and sympathetic to your needs.

Brian and his team produced Competitive pricing and a…read morebetter policy than what I had previously. Great customer service.

I've been with this insurance Agency for over three years. I have my car and home insurance with…read morethem, but they also offer commercial (they asked me but it didn't apply for me). The agents are great to deal with and get back to you in a timely manner. They are considered an insurance broker, so they offer policies from multiple companies which makes it easier to find a good deal. If you need insurance and want a good group of people to work with, this is the place!

From the owner: Getting cost effective and suitable insurance for your needs is an important priority…read more At Tague Insurance we write personal home, renters, auto, and umbrella policies as well as commercial insurance. We also offer fire, flood, and earthquake insurance. In addition to being appointed with over 20 national carriers, we also write policies with the California Fair Plan and with other surplus lines carries as well. We write policies with Hartford, Safeco, Liberty Mutual, Mercury, Progressive, and dozens more. And, if you are a local business owner, we write many different types of commercial policies including Business Owners Policies, (BOP), commercial liability, and more! Give us a call today and begin your journey toward covering what is most important to you.

Vladon has helped me with stolen $2000 bicycle, two car accidents including recent side swipe hit…read moreand run. Hes found crasher and contacted him. If the other driver contact doesn't work he will help me with uninsured claim. Very friendly. Vladon is very knowledgable because prior to insurance agent, he was in auto business.

Teresa is so personable and helpful. The price offered to me for car insurance was less than half…read moreof what a State Farm offered me that was based in Carlsbad.

Sebastian Saetre is an absolute blessing. I have gotten in a jam with the insurance company over…read moreautomatic billing twice now. Sebastian promptly took care of it both times. I cannot tell you how valuable it is to have an advocate like Sebastian in your corner. Thank you for coming to my rescue for a second time.

Knowledgeable - professional - sincere. Nov 26 2019 met…read morewith Sebastian to change Medicare Advantage Plan for 2020. Had spoken with him twice before and he impressed me right away. I have been on Medicare Advantage for 10 years and used 4 different providers so I understand how it works. He doesn't try to push you into one plan or another - just explains the differences and the pros and cons. Does a great job. If you want someone to help you with your Medicare decision - I highly recommend Sebastian.