Gave my clients an incomplete job which I tried to get her to finish upon what she promised for and she got hostile. The quote she sent originally included quite a few things and she made it clear that the quote was wrong? Besides that, the sellers of the home stated they paid for "All bedrooms. Ceiling fans, bathrooms, garage, kitchen cabinets, oven, base boards.". Hasina threw a fit when I quoted what the sellers paid for and said that she wouldn't do it unless we paid her more even thought it was already paid for by the sellers. Besides this whole interaction, my buyers reached out to her to ask her some questions about what she did end up cleaning in their new home and Hasina retaliated back with racial language and making fun of "their country". I've never seen any adult woman act like this ever, don't worry though. I'll be calling up all my escrow companies I've used and telling them about your "customer service" so they don't use you. I guess she didn't want to take accountability for her cleaning as the sellers paid for it, meaning she can do a bad job since it'll only affect the buyers. read more

See all

The ladies made a worse of a mess than to begin with. They reused the same towel that they wipes the toilet and floors with to clean the counter top. The owner of the business is very rude and impolite and has 0 manners. Does not know how to text and id rather clean my own home than to hire this BS! Don't waste ur money and just clean it urself. Hasina herself is a rude person and I would rather throw my money down the drain than give it to her BS business again!!!!! read more

I had never hired a cleaner before and so I was excited to give Hasina's company a try. I will say, Hasina is a very sweet lady and did try to apologize (which is why I gave 2 stars and not 1), but what I got from her business was unsatisfactory. First off, I assumed she would be cleaning my home with a group of ladies, which is what her photos show. I hired her for a deep cleaning which she quoted would take 4-5 hours with her group of cleaners. Well, on the day of my appointment, she showed up with just one other lady and two men. I was sort of thrown off by men coming to clean my home just because I feel that's something that she should've been up front about. But anyway, they got to cleaning at 9am and about an hour later Hasina herself needed to leave for appointments, which I was ok with, I didn't really have a choice. The 3 others were left in my main bedroom (which is where they started) and they were cleaning in there for 3 hours! I still had the whole rest of my 2600 sq ft home to be DEEP cleaned and so I started getting worried that they would end up being here all day! Mind you, I'm a clean person so not sure what took so long for one bedroom and bathroom. I tried to be appreciative that they were being so thorough but at the same time, she quoted me a 4-5 hour window AND I had company coming over! To wrap this up, they ended up taking 6-7 hours for my whole home and because they had spent so much time in my room, they missed a lot of things in the rest of the house that should've been cleaned either properly or at all, and I was left having to either go back over things they weren't thorough on or cleaning things that were complete skipped over. On top of it all, I was left with a broken jewelry tray, a messed up shower caddy (that she did return and fix) and a hole in our kitchen ceiling from a small leak we had prior but her cleaner somehow poked a hole in it and then tried to patch it! And I paid $475 for that! ‍ read more

Hasina Cleaning Service - Hole made in kitchen ceiling with "patching" work her cleaner did - Home Cleaning Near Me

This review is from a one-time deep cleaning service that I had done to clean my previous home before putting it on the market. Hasina gave me a reasonable quote and was prompt to the estimate. Her team arrived and quickly took care of my 1600 sq foot home in a few hours. Everything was as advertised - windows and sills were spotless and surfaces were cleaned. House looked better than it looked in years and was very attractive to put on the market! A great job with a deep clean. read more

We finally set up the appointment. Cleaning was great some spots were missed but overall very satisfied, friendly and most importantly reasonably priced. I would recommend. read more

Hasina Cleaning Services did not live up to my expectiations. I am incredibly disappointed with them. They did a terrible job cleaning and when I confronted Hasina she immediately took that to offense and went off on me. She called me cheap when I told her I was not going to pay $150 more than what as already had agreed to. When I gave her the money she completely lost it and just started yelling at me then she threw the money on the floor and jolted out my front door. All I asked for was some good cleaning to be done and Hasina did the worse job anybody could do. I advise you, do not waste any time, effort, or money here. read more

The only reason why I am giving this business 1 star is because I could not give less. They did not clean thoroughly at all. Do NOT bother spending your money here. It is not worth it at all! You can find other places that would do a better job for the same price! read more

See all

Hasina is super nice, if there has anything issue, every time I just tell her, she will come back fix all issues right away, the girls works so hard and so nice, the price is good as well, this is my first house, just finish the decorations so there has a lot of dust there, she helps me a lot and did a excellent cleaning service and good price , my English is not good but she is super nice and explain everything to me every time! I highly recommend hasina cleaning service especially anyone move to the new house need the move in cleaning! read more

See all

My parents used Hasina Cleaning Services and asked me to post a review on their behalf (since they don't have or use Yelp). I found Hasina for them through yelp, that's how they even knew to tell me to post a review. Anyway, my mom is rather particular and expects a job well done, and believes in getting her money's worth. As you can imagine, she isn't often wowed, and after Hasina Cleaning Services finished cleaning their place, she immediately called me raving about their work and asking to please post a good review for them because she was beyond impressed by their strong work ethic, and their VERY thorough and detailed cleaning! She told me that they had cleaned areas of the house that she wouldn't have ever thought to clean, or been able to clean on her own. She went on to say that she wishes she had discovered them before and used their services, and she added that everyone should have this kind of cleaning service done- at minimum, once a year, but more if you can. Mom said she felt as though she was in a new home, and her spirits are lifted and she is SO enjoying the fruits of their labor. THANK YOU Hasina Cleaning Services for making my so deserving momma happy. We will definitely use your services again, and recommend you to everyone we know! read more

Contacted Hasina because we needed to have a house move in ready in a short period of time. She came out to the house within a few hours to inspect the house and give a quote, that was today. Now we are scheduled to have the house worked on tomorrow, can't wait to see how it turns out. I will update the review tomorrow after they are finished. read more

Cleaning service hired to clean residence through escrow. All items taken out of cabinets and thrown into multiple trash bags. I had pizza trash thrown in with all my important owners manuals. Also, $800 pool remote missing and never found. They were also supposed to show up on Friday evening and didn't (showed up Saturday morning instead). It's a huge house and cleaning service seemed to be okay but one bathroom's floor was not cleaned as the muddy footprints from my one year old from the night before were still present. Let's just say free $575 cleaning service by seller isn't worth it when an expensive pool remote ends up missing. read more

I was beyond happy with how spotless my house was when they were finished with it! She was very kind and punctual with time. They came at 4 am and worked for over 6 hours getting every nook and cranny and even sent me pictures and video of the progress! I'm definitely gonna work with them again and am passing down this great, and honest business to anyone of my friends or business associates. Thanks for making my new home safe and sanitary for my 15 month old baby. WORTH EVERY PENNY! read more

See all

This cleaning service was AMAZING! We used them for my dads house that hadn't been deep cleaned in over 15 years, so they had their hands full. They really did a great job and the house looked awesome after they were finished. The pricing was super reasonable as well which really made them the best. Thank you so much for this cleaning service. I would definitely recommend them! read more

Finally I found someone who could get the job done on time and it didn't cost me a fortune. Hasina cleaning service did an amazing job. My house looks spotless. I would highly recommend hasina cleaning service. I would use her service again. read more

Hasina has been cleaning my house for over a year now... She is responsible, reliable, trustworthy and professional! Hasina and her team do wonderful work. They're on time and do quality work - which is hard to find these days. Hasina, I truly appreciate you! Thanks for all that you do! read more

They are the BEST!!! I was referred by a friend to call Hasina and I told her about my serious situation with my home. I called her on a Friday evening and told her that I desperately need someone to come to my house no later than Sunday. Although I knew that they don't work on Sundays just like every other cleaning service that I called and turned me away but Hasina made an exception for me considering how important it was for me. They are so wonderful and professional. My home looks AMAZING!!!! I can't thank them enough for the EXCELLENT SERVICE!!!! I highly recommend them to everyone. Thank you again for everything! read more

I know someone already said they are picky but I think I am the pickiest. Lol! I have a 3900 sq ft home and have gone through many house cleaners either because they didn't clean the way I expect or I didn't like their attitude or they charge too much. Hasina and her crew are very polite, fast, very good and great prices. - read more

Great service. House looks great. Hasina is a true professional

THE WORST CLEANING SERVICE! When Hasina and her crew came to my place for a deep cleaning, they did not help me at all. Quality Cleaning, Professional Staff, Affordable Rates. ALL COMPLETE LIES. 1). They used generic products! Seriously! Anybody could clean with that! We just wanted Quality Cleaning to be done! And when they were finished with the cleaning they left many places unclean and untouched. Talk about "quality". 2). The staff was NOT professional. One of Hasina's workers did not know how to clean properly so she had to show them how to do it, in front of me! That happened at least 10 times. And I am not exaggerating. 3). Hasina came to my house and quoted me and when she gave me the receipt it was much more than the quote! And she told me she charged me extra because of my attitude and because I embarrassed her in front of her workers when I was explaining to them that they were not doing a good job at cleaning. How are you going to charge a customer more money than what you promise? Before the cleaning she told me she would move things around my house to clean and then put it back after they were finished. But she did NONE of that! Holy Cow! She didn't even lift a finger, I had to do everything by myself! Fun Fact! On their website, Hasina said that she is passionate about her job. What I experienced, she is NOT passionate at all, she just bossed her workers around the entire time. Talk about being rude. On top of that, I guarantee you that she will do the exact opposite of what her company promises. And the worst part, she's only doing it for the money. She does not care about customer service nor customer satisfactory. Don't even bother reaching out to Hasina. Ps. you can find all of the pictures that are posted on google. I just looked them up and they are all there. read more

Yelp Customers, I am very picky with my cleaning service, the worst critic . My cleaning lady left 2 months ago and I was really upset, because she did an amazing job. I looked/ reviewed for several weeks on Yelp and Craigslists, and then i agreed on a job with Hasinas Cleaning Service. The prices were very similar to her competitors and she did an amazing job with her team. The owner is very prompt and kind, she was there on time and did a quality job. She missed one small detail that I expressed with her, on cleaning the garage refrigerator. She texted immediately, was really upset that she missed it and asked to finish the job the next day. They did such a great job on my house, I told her dont even bother , the house cleaning service was so well executed. I own a business myself 5 star rating, so I know how important this website is with positive reviews, thats how I/we get more business, thats the sole reason why I'm giving this company a 5 star review. If you go with any other company good luck, I trust this team within my home, and I dont even have to be there. You are more than welcome to visit our website to confirm the validity of this message www.superiorviewwf.com, shutters, blinds, drapery, shades, etc. Brett Kalcevich SuperiorView Window Fashions, Orange read more

Great work! Love Hasina's cleaning service. They did a great job for me. They came in and cleaned all the places I had requested and my place sparkled after they left. Would definitely use them again. Thank you read more

Hasina and her cleaning team did an EXCELLENT job on cleaning my house. They were prompt, professional & thorough. This was my first time using this cleaning service & have already scheduled my next home cleaning. Oh, and I almost forgot her pricing is very reasonable! read more

A lot of people recommended Hasina's through the app Nextdoor, so I contacted her through yelp, she responded almost immediately. She did a free walk through estimate, and was able to schedule an apt soon after, I liked that we didn't have to wait a long time to have our house cleaned, she gave us her availability and we were able to get them in 2 days. Hasina and her crew deep cleaned our home from corner to corner and did a great job focusing on details like the insides of the window seals, ceiling fans and baseboards. Our home looked and felt so clean. Hasina and her crew were really friendly also! read more

I've used Hasina Cleaning services since August 2018. I find Hasina to be very professional and accommodating. She has several ladies working for her and helps you find the best group to fit your needs. She's also very flexible with times and schedules. They've worked for me during weekdays and weekends. They are generally prompt and get the job done quickly and efficiently. There was one particular time one group of ladies came and in a rush forgot to clean the stove top. Hasina went above and beyond to make it right and offered multiple times to have them come back and redo the space. I find her prices to be reasonable for the quality of work they do. I went through many large services and single person cleaning services for 2 years and became fed up with the unpredictability. Hasina works hard to get the job done, and the ladies that work for her are honest and hardworking. read more

Hasina and her crew were very professional and did an amazing job on my home. When she arrived she came with two other ladies and I was very impressed because I've had two cleaners in the past but never three so that was impressive. They asked me what areas were my main concern I requested the deep clean because I have little ones and they're always touching my walls and doors. They only took three hours to get the job done I would highly recommend Hasina and I will be definitely booking more sessions. read more

I have a 3 bedroom 2 bath I get my house cleaned three times a month. She has a really good cleaning crew very polite and respectful. I definitely recommend her! read more

We recently purchased a house and wanted to hire a cleaning service for our move in cleaning. I contacted Hasina via Yelp and she responded very quickly. She came in for a walk thru estimate and four days later her team came for our deep cleaning. The girls were very professional and they did a wonderful job. We are very happy with their service and will be using them every two weeks from now on. Their pricing is very reasonable as well. Thank you for everything Hasina! Would highly recommend them to others. read more

I have been using them for a few months now for weekly cleaning and I am very happy with the service. If something is wrong, you reach out to Hasina and she will make sure to make it right for you. Would definitely recommend them! read more

We just moved in to new house and we hired Hasina cleaning for deep cleaning of the house. The staff is very professional and polite. The service we received was above and beyond our expectations We're very happy with their cleaning service. Would definitely recommend them to friends and family. read more

I would give this cleaning service zero stars if I could. My boyfriend called for Walk through for the next day( which was today)she never showed up at the promised time frame to give us a quote. Also no call or text to let us know of any issues. I am unsure if all these other reviews are paid for- this is an unprofessional way to conduct business. Not a fan and not calling back -ever!! read more

I am a new resident and was in search for a good cleaning service & I am so happy with Hasina's service! Great job at what they do! Love, a satisfied customer! read more

When i booked the appointment i was super excited to know i was dealing with a processional who has passion about her work like Hasina says in her video . When they arrived a group of 3 came into my house and Hasina explained to them what needed to be done before leaving she told me not to worry that they would do their best and i would be satisfy . I really disliked that one of her employee locked her self in my restroom with music on and was talking on the phone. I also notice that Hasina does not provide them with the right products 1)she gives them fabulous for the floor regarding if it is hard floor or wood floor 2) glass cleaner & furniture cleaner are from the 99 cent store 3)the towels seem to be way to dirty *talk about being professional when you can't even provide the right products Hasina needs to talk to her employee's not to tell the clients to put our pet's outside because the house has to much hair. Respect and professional are needed in this type of business. read more

Very professional and efficient. All the ladies did extraordinary work! i have a lot of glass and mirrored furniture and they did an amazing job with it all! My kids rooms looked like completely different ones when they finished. I loved the details they even made my puppy's bed which was so cute to me lol I will definitely have them back and highly recommend to anyone! My home was spotless read more

Hasina and her crew have been nothing but accommodating and great at providing us with cleaning services. My mom, whom we got the weekly service for, was a long time opponent of having a cleaning service but Hasina has made it easy for her to transition. Would definitely recommend read more

I found Hasina on Yelp and contacted her based on reviews. I am very pleased with her professionalism. She responded quickly and scheduled a free walk through estimate. She was very accommodating and was able to book me with short notice and worked with my availability. I am very pleased with the work done. I took 1 point off based on some things overlooked. She was very responsive and offered to remedy them. read more

I had a great experience with Hasina and her staff! Hasina replied to my request for a quote on the same day and gave me a great rate for a deep clean of my 3 bedroom/2 bathroom house. She was easy to communicate with to schedule. Her staff were friendly and courteous and did a great job cleaning the whole house. I appreciated the detailed attention they paid to the kitchen and appliances! Definitely recommend! read more

I was not happy with my previous cleaning service so I used Yelp to find recommendations. I am so glad I did! Hasina and her crew are fantastic. The house is clean, the ladies are nice, and Hasina explains how she cleans things which I find very informative. Each time they come, Hasina makes sure that I am happy with the job. I never have to point out the same thing twice. She remembers what is important to me and she makes sure to spend extra attention on the places I am most interested in. Thank you so much for the great work. read more

Hasina and her crew were amazing!! They were very fast, thorough, and efficient!!! They arrived to my home on time. I only needed them to clean my 2 bathrooms as I'm 9 months pregnant and extremely tired! The price was very fair and reasonable. I will definitely be using this cleaning crew again!!! read more

I called Hasina very last minute, and she was so kind and accommodating. Her and her crew were at my home on time and ready to clean. Very grateful for her coming to my rescue on such short notice. She called to make sure I was pleased with her work. I would recommend her. read more

Hasina goes above and beyond when it comes to customer service. She values the satisfaction of those who hire her services and I appreciate her willingness to fix areas that may have been missed. read more